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The case had some time sensitive issues and it fell on deaf ears. I could not get a response from this office it did not matter how many emails I sent or calls I made. I had to file a motion to withdraw and only after I contacted the Florida bar did I get a response. I still to this day have never received an email response to how much money was retained and or some sort of receipt for services rendered. If they would have just refunded my money and stated we don't want and or have time for your case then this could have gone a completely different direction.  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