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They were attentive, concerned & equipped to handle my tough case. Words cannot express how grateful I am.\n\nSincerely,\n\nBW","reviewerName":"Linda W","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSURHNHVLOTNBRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHNHVLOTNBRRAB!2m1!1s0x0:0x5d305faba30645df!3m1!1s2@1:CIHM0ogKEICAgIDG4uK93AE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/113755115484825768203/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJwElht9vRbMJmaDfgm0lJqag3LJHzGnrmFBqO5ZZl3kgk_ew=s64-c-rp-mo-br100","ownerAnswer":"Hello Ms. Williams,<br><br>We at Frails & Wilson Attorneys at Law strive for to provide excellent customer service. 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This is your Man.","reviewerName":"Love Life","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21OVFVGazVkME5aUWtwdWRtZDZYMGR4YUdKNlkxRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OVFVGazVkME5aUWtwdWRtZDZYMGR4YUdKNlkxRRAB!2m1!1s0x0:0x5d305faba30645df!3m1!1s2@1:CAIQACodChtycF9oOmNTUFk5d0NZQkpudmd6X0dxaGJ6Y1E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/106196421384704557000/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIsi6pTVwMliBBgtVp1FF3ZSmZAlKGxbdcPHf4Ddk0ydfUz6g=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-09-25T12:33:39.000Z","timeAgo":"5 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:14:27.610Z","updatedAt":"2026-05-08T23:14:27.610Z","lawyerId":"eed1e954-6bd0-44ce-89f0-e026a0920321","userId":null,"response":null},{"id":"80e084aa-648e-4467-8b10-3931107c7889","rating":5,"title":null,"content":"Awesome experience every time I close a deal.  The professionalism and comprehensive approach in helping my clients understand the documents they are signing are exceptional.","reviewerName":"Homes","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21GalFuTmZhbTF4TmxkWUxVaGhRbkpoYkhNelNIYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GalFuTmZhbTF4TmxkWUxVaGhRbkpoYkhNelNIYxAB!2m1!1s0x0:0x5d305faba30645df!3m1!1s2@1:CAIQACodChtycF9oOmFjQnNfam1xNldYLUhhQnJhbHMzSHc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/113799943441428922325/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJpkagVBh-AdO4su3H7A90he5Y_mGyQEYk61xZtnI2oBxmLKg=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-09-21T11:34:35.000Z","timeAgo":"5 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:14:27.610Z","updatedAt":"2026-05-08T23:14:27.610Z","lawyerId":"eed1e954-6bd0-44ce-89f0-e026a0920321","userId":null,"response":null},{"id":"f7347755-3ee6-452c-b624-f7248c7aa4aa","rating":5,"title":null,"content":"Great experience completing my Trust at Frails and Wilson. The staff is detailed and thorough in every aspect of Will and Trust development. This includes one of the most important aspects of the Trust, appropriately funding the Trust. I would like to thank Mr. Randy Frails, Alexa Calloway especially, Keyona Daily and Caitlin Mclaney. 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And was told because it's probably not a six figure case this firm wasn't interested. I paid $250 for nothing. My case is on video at the hospital. Just a waste of my time and money.","reviewerName":"Shirley B","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VOalUxNFgxbUt1M0ZnEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VOalUxNFgxbUt1M0ZnEAE!2m1!1s0x0:0x5d305faba30645df!3m1!1s2@1:CIHM0ogKENjU14X1mKu3Fg%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/109976517152537852003/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUQaHgasqaVkjmONmT75l-nKyStraxpoX7Rl953WcoxmwRPkbz3=s64-c-rp-mo-ba3-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-05-28T15:28:09.000Z","timeAgo":"9 months ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":42},"createdAt":"2026-05-08T23:14:27.610Z","updatedAt":"2026-05-08T23:14:27.610Z","lawyerId":"eed1e954-6bd0-44ce-89f0-e026a0920321","userId":null,"response":null},{"id":"f4d361e5-e39f-43e0-bd66-16e03267f80c","rating":2,"title":null,"content":"Had a consultation with Alexa regarding family law and decided not to retain her. I had faith in her from a previous conversation with her but when I paid my fee to consult, it lasted 44 mins all for her to tell me it wasn't looking good for me. Her paralegal is not the most professional either. I called this office about 20x to speak with Mr. Frails and never received a call back from him after leaving extensive voicemails. I had high hopes for this place despite paying $300 for a 44minute consultation which has been the highest fee I've paid at any attorney in the last 2 years doing consultations. The paralegal asked me, \"okay I can take your retention fee now (7500) I told her no thanks I need to pray and think about it. They all knew I had cash in hand. She originally told me 5k but upped to 7.5k because it's in Savannah and she said it as if I couldn't pay either and I told her...that's in my budget, I have that. Nothing sat right on my spirit after talking w the receptionist, paralegal and then Alexa. I wish them all well and God speed I wish they had faith in me and I in them but not everything is meant to be. Maybe now, I can get Mr. Frails attention and he can call me back after seeing this review.","reviewerName":"Kelly Rojas","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VPSHZtNkNXbGJTY3hRRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPSHZtNkNXbGJTY3hRRRAB!2m1!1s0x0:0x5d305faba30645df!3m1!1s2@1:CIHM0ogKEOHvm6CWlbScxQE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/103357714689002095346/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV9LWEHS6cnkVnQKa9mTfZ3vITE_BBPx45mQLbzYPj6BvIRWhWJ=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-05-07T15:33:19.000Z","timeAgo":"10 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":2},"createdAt":"2026-05-08T23:14:27.610Z","updatedAt":"2026-05-08T23:14:27.610Z","lawyerId":"eed1e954-6bd0-44ce-89f0-e026a0920321","userId":null,"response":null},{"id":"5746d2ba-1075-49f6-81d5-1e4dbda1f318","rating":5,"title":null,"content":"Great lawyers, Frails & Wilson help me with real estate matters that needed to be cleared up on several properties. They saved me a ton of money by getting my deeds transferred without necessity probate.\n\nAttorney Frails is extremely knowledgeable and conscientious in many aspects of the law.\nGreat firm I highly recommend them especially attorney, Randy Frails. his entire team and staff are professional and exemplify the highest standard of excellence.","reviewerName":"Damien Sneed","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnTURJa2NqYTdBRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJa2NqYTdBRRAB!2m1!1s0x0:0x5d305faba30645df!3m1!1s2@1:CIHM0ogKEICAgMDIkcja7AE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/112907999803842443753/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWOf3mQUQwSPtB50s43khnsGck3enrlQnro8uidTtkakphonPPW=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-04-10T16:37:21.000Z","timeAgo":"11 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:14:27.610Z","updatedAt":"2026-05-08T23:14:27.610Z","lawyerId":"eed1e954-6bd0-44ce-89f0-e026a0920321","userId":null,"response":null},{"id":"2a51362d-c228-416c-89e8-d0530cc84f9f","rating":5,"title":null,"content":"Great People, Great Company!","reviewerName":"Ashley","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnTUNJeXFiekF3EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNJeXFiekF3EAE!2m1!1s0x0:0x5d305faba30645df!3m1!1s2@1:CIHM0ogKEICAgMCIyqbzAw%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107975925556125323753/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKurTZvd0nTCfZnbZwBUK_ezfY1Rnn9iXDW1jJRZ1Maj34vQA=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-04-01T01:59:26.000Z","timeAgo":"11 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":1},"createdAt":"2026-05-08T23:14:27.610Z","updatedAt":"2026-05-08T23:14:27.610Z","lawyerId":"eed1e954-6bd0-44ce-89f0-e026a0920321","userId":null,"response":null}],"intelligence":null}}