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I communication , I sent my forms and payment 6 months before the expiration of my bf working permit, she didn’t submitted it until 10pm the night before the expiration day! I questioned her and she got very angry and told me horrible things on email! That woman is arrogant, disrespectful and acts like she is doing the clients a favor! If we weren’t paying at all! The envelope with all signed forms was sitting on a POBOX almost 2 weeks! I am not sure if they broken, but now nobody even answer phones! Avoid that office! On beginning she is ok, but then forget about! Zero care about clients need! 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Can you send me an email with the name so that I can find out what happened. I can assure you that it was a miscommunication but I really need the name of the client so that I know how to respond. 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