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They will go out of their way for you no matter what. It's not all about the money with them. They are sincere and have a true love for humanity. God is good to have lead me to them at the worst time of my life. Rick Troutman and Matthew Boren Thank you from the bottom of my heart!!! Thank you for everything you have done for me and my family! I will forever be grateful to you. 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They spent probably a cumulative 5-6 hours on the phone with me, as well as who knows how many hours off of the phone researching my case and gathering information. In the end, they were unable to help me with my case, and they told me so.\n\nThe whole time, they never stopped working for me, knowing there was a chance they couldn't help -- they worked regardless. And then, at the end, they didn't charge me a dime. Not a penny. They weren't able to help me recover anything, and therefore, they did not charge me for what time they had already put in.\n\nI only spoke with a paralegal one time the entire time. The rest of my phone calls were with Troutman himself. I know with many named law offices, you deal with paralegals unless your case is big enough for the person whose name is on the door to look into it. Not so with Troutman.\n\nI will reiterate, this is the best experience I could have hoped for. 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The level of information, care and attention provided by Brian exceeded all my expectations. 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Twice in the last 20 years Mr TROUTMAN and his legal team were\nspot on assisting me when in each instance another car rear ended my vehicle. They were swift in helping me find an excellent chiropractor , made themselves available for all of my questions and helped solve a car rental problem. They handled all insurance issues giving me a chance to focus on my injuries. Over the last 20 years I have recommended Mr TROUTMAN to business colleagues , friends from the dog park and my neighbors too. 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