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It has now been two months, and despite my repeated attempts to reach out, l have not been able to speak with anyone. Each time I call, I am simply told that the person is unavailable.\"","reviewerName":"Dat Lomi","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xscWFqSnpZek53WTFCbVVrbzRTMjh0TkZoMGNuYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xscWFqSnpZek53WTFCbVVrbzRTMjh0TkZoMGNuYxAB!2m1!1s0x0:0xa5346c4fc0f2f0c2!3m1!1s2@1:CAIQACodChtycF9oOllqajJzYzNwY1BmUko4S28tNFh0cnc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104286212474007682138/reviews?hl=en-US","ownerAnswer":"Dear Dat Lomi,<br><br>We take all feedback seriously, but after a thorough review of our records and communications, we could not locate any file, case, or interaction under your name. Every phone call and email we receive is logged, and every client matter is carefully documented. Based on our system and staff review, there is no record of your alleged attempts to reach us.<br><br>Because your comments are inconsistent with our established procedures and practices, we respectfully request that you provide us with the following so that we may investigate further:<br>\t•\tThe date(s) and time(s) you allegedly called our office;<br>\t•\tThe name(s) of the staff member(s) or attorney(s) you claim to have spoken with;<br>\t•\tThe case or matter you are referring to.<br><br>Without this information, your review appears to contain false, misleading, and inaccurate allegations that do not reflect the reality of how our office operates. We pride ourselves on diligence, responsiveness, and professional integrity, and our clients know that we provide direct, timely communication.<br><br>We welcome you to contact us immediately at 718-975-2035 with the requested details. Unless and until you provide verifiable information, we cannot recognize your complaint as genuine.<br><br>Our office remains committed to transparency, accountability, and the highest standards of legal service.<br><br>Sincerely,<br>The Rybak Firm, PLLC<br>","ownerTimestamp":"2025-09-16T09:16:19.000Z","reviewTimestamp":"2025-08-30T21:12:13.000Z","timeAgo":"6 months ago","isLocalGuide":false,"createdAt":"2026-05-08T22:57:44.918Z","updatedAt":"2026-05-08T22:57:44.918Z","lawyerId":"3edf1889-8f0f-4aca-a6e5-3a83a1d17726","response":null},{"id":"ce369d63-90c9-4805-ac59-4087135fe596","rating":5,"title":null,"content":"Very professional team, highly recommended","reviewerName":"Dima Martseniuk","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNQdnZlaXJBRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNQdnZlaXJBRRAB!2m1!1s0x0:0xa5346c4fc0f2f0c2!3m1!1s2@1:CIHM0ogKEICAgICPvveirAE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107062227184233466012/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2024-11-24T22:23:14.000Z","timeAgo":"a year ago","isLocalGuide":true,"createdAt":"2026-05-08T22:57:44.918Z","updatedAt":"2026-05-08T22:57:44.918Z","lawyerId":"3edf1889-8f0f-4aca-a6e5-3a83a1d17726","response":null},{"id":"e903445c-94a6-4c73-9d8f-28a34e5105fa","rating":5,"title":null,"content":"Great lawyers definitely would recommend as a first option","reviewerName":"Nakala Diaz","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSURIZ002WWlBRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIZ002WWlBRRAB!2m1!1s0x0:0xa5346c4fc0f2f0c2!3m1!1s2@1:CIHM0ogKEICAgIDHgM6YiAE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/105599344107258101322/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2024-09-11T00:56:19.000Z","timeAgo":"a year ago","isLocalGuide":false,"createdAt":"2026-05-08T22:57:44.918Z","updatedAt":"2026-05-08T22:57:44.918Z","lawyerId":"3edf1889-8f0f-4aca-a6e5-3a83a1d17726","response":null},{"id":"08d04d70-3a0b-4768-9d6a-431d64a6d624","rating":5,"title":null,"content":"The best lawyer in Brooklyn..Mr Oleg Rybak...","reviewerName":"juan briones","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSURqZ182UENBEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqZ182UENBEAE!2m1!1s0x0:0xa5346c4fc0f2f0c2!3m1!1s2@1:CIHM0ogKEICAgIDjg_6PCA%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101994891468067230192/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2024-05-06T21:21:59.000Z","timeAgo":"a year ago","isLocalGuide":true,"createdAt":"2026-05-08T22:57:44.918Z","updatedAt":"2026-05-08T22:57:44.918Z","lawyerId":"3edf1889-8f0f-4aca-a6e5-3a83a1d17726","response":null},{"id":"28e4da86-cf09-468f-ace0-d16d0f5d9d93","rating":1,"title":null,"content":"Very bad place, bad service","reviewerName":"Shon Sh","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUNKdXJib2FnEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKdXJib2FnEAE!2m1!1s0x0:0xa5346c4fc0f2f0c2!3m1!1s2@1:CIHM0ogKEICAgICJurboag%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/111779132088472255891/reviews?hl=en-US","ownerAnswer":"We are unaware of any actual client or matter under the name “Shon Sh” or any similar variation. After carefully reviewing our records, we find no indication that this individual has ever retained our firm, scheduled a consultation, or otherwise engaged with us. This raises serious concerns that this review is either misplaced or does not accurately represent any genuine client experience.<br><br>Our firm has always taken client service, communication, and satisfaction extremely seriously. Every inquiry and case is carefully documented, and all communications are tracked to ensure that clients receive prompt and professional attention. Had there been any legitimate interaction with our office, there would be a record reflecting the nature of the engagement, the attorney or staff member involved, and the resolution provided. No such record exists here.<br><br>We respectfully request that the reviewer provide verifiable information—such as the date of contact, the attorney or staff member spoken to, and the matter referenced—so that we may investigate properly. Without this information, the review stands as unsubstantiated, misleading, and potentially harmful, given that it makes a broad accusation without any supporting details.<br><br>Our firm is built upon reputation, integrity, and client trust. We welcome all legitimate feedback and remain committed to addressing any genuine concern swiftly and thoroughly. If the reviewer has indeed interacted with us, we encourage them to contact us immediately at [insert phone/email] so that we can resolve the matter in good faith.<br><br>Absent such clarification, we view this review as inconsistent with our established record of service and professionalism. Our clients, past and present, know that we uphold the highest standards in the legal profession, and we remain dedicated to transparency, accountability, and advocacy on their behalf.<br><br>Sincerely,<br>The Rybak Firm, PLLC","ownerTimestamp":"2025-09-16T09:16:19.000Z","reviewTimestamp":"2023-06-25T16:31:53.000Z","timeAgo":"2 years ago","isLocalGuide":true,"createdAt":"2026-05-08T22:57:44.918Z","updatedAt":"2026-05-08T22:57:44.918Z","lawyerId":"3edf1889-8f0f-4aca-a6e5-3a83a1d17726","response":null},{"id":"28824eb8-915d-4ca3-905f-73603328002d","rating":5,"title":null,"content":"Good service ❤️❤️","reviewerName":"Billy Boyd","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNCbmJlcGtnRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCbmJlcGtnRRAB!2m1!1s0x0:0xa5346c4fc0f2f0c2!3m1!1s2@1:CIHM0ogKEICAgICBnbepkgE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/106717505535494015323/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2023-01-02T06:32:27.000Z","timeAgo":"3 years ago","isLocalGuide":false,"createdAt":"2026-05-08T22:57:44.918Z","updatedAt":"2026-05-08T22:57:44.918Z","lawyerId":"3edf1889-8f0f-4aca-a6e5-3a83a1d17726","response":null},{"id":"7bba409f-8d6f-4479-a860-9afc96378a94","rating":5,"title":null,"content":"I would highly recommend this professional law firm to anyone. Everything was such a smooth process. They went above and beyond to make sure I was at ease. Assistant and lawyer kept in touch with important updates. They provided thurough explanations whenever I needed it. The Rybak Firm has done a phenomenal job, they take excellent care of their clients.","reviewerName":"Be Happy","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUQtdU43UENnEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtdU43UENnEAE!2m1!1s0x0:0xa5346c4fc0f2f0c2!3m1!1s2@1:CIHM0ogKEICAgID-uN7PCg%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116999314121968198643/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2022-11-20T22:10:12.000Z","timeAgo":"3 years ago","isLocalGuide":true,"createdAt":"2026-05-08T22:57:44.918Z","updatedAt":"2026-05-08T22:57:44.918Z","lawyerId":"3edf1889-8f0f-4aca-a6e5-3a83a1d17726","response":null},{"id":"84ecf4b4-0f05-4ec3-8c0f-f6976b83c4f0","rating":5,"title":null,"content":"I am so glad I found these guys. I was struck by a vehicle in a hit-and-run accident while riding my bicycle. I suffered a broken cheek bone and a severe concussion that had knocked me unconscious. After 4 other offices denied my case, the Rybak Firm agreed to take me. They asked to review all relevant documents before they decided on my case, unlike the others. I was so relieved when they said they would take me on, and even more relieved when they made the effort to exercise all options. What I appreciated most was that they were kind enough to explain everything to me each step of the way. I am so grateful to Irina, Louis, and Richard. If you're ever in an accident, I highly recommend this firm as your first consultation.","reviewerName":"George H","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUR1aF96WjR3RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1aF96WjR3RRAB!2m1!1s0x0:0xa5346c4fc0f2f0c2!3m1!1s2@1:CIHM0ogKEICAgIDuh_zZ4wE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/103228276921124426519/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2022-08-30T22:21:03.000Z","timeAgo":"3 years ago","isLocalGuide":true,"createdAt":"2026-05-08T22:57:44.918Z","updatedAt":"2026-05-08T22:57:44.918Z","lawyerId":"3edf1889-8f0f-4aca-a6e5-3a83a1d17726","response":null}],"intelligence":null}}