{"success":true,"data":{"id":"212ab7ea-395c-4775-9d2d-a2efbce0f8e1","slug":"the-russo-firm-jacksonville-jacksonville-fl","name":"The Russo Firm - Jacksonville","firstName":null,"lastName":null,"firmName":"The Russo Firm - Jacksonville","email":null,"phone":"+1904-586-4401","website":"https://therussofirm.com/","headshotUrl":null,"photoUrl":null,"logoUrl":null,"address":"301 W Bay St Suite 14523","address2":null,"city":"Jacksonville","county":null,"state":"FL","zipCode":"32202","latitude":30.3275765,"longitude":-81.6623644,"serviceCounties":[],"serviceCities":[],"specialties":[],"barNumber":null,"barState":"CO","licenseDate":null,"verified":false,"verifiedAt":null,"verifiedBy":null,"practiceAreas":[],"yearsExperience":0,"casesWon":0,"totalSettlements":null,"bio":null,"tagline":null,"consultationFee":null,"education":[],"awards":[],"caseResults":[],"faqs":[],"googleDescription":"301 W Bay St Suite 14523, Jacksonville, FL 32202","googleCategory":"Personal injury attorney","googleCategoryIds":["personal_injury_lawyer","law_firm","lawyer","legal_services","trial_attorney"],"googlePlaceId":"ChIJo25oZba35YgR5eeIbKSSnD8","googleCid":"4583699755649525733","googleMapsUrl":null,"isClaimed":true,"totalPhotos":78,"workHours":{"timetable":{"friday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"monday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"sunday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"tuesday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"saturday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"thursday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"wednesday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}]},"current_status":"open"},"businessAttributes":null,"peopleAlsoSearch":null,"websiteScreenshotUrl":null,"subscriptionTier":"free","subscriptionStatus":"active","subscriptionStartDate":null,"subscriptionEndDate":null,"monthlyLeadCap":5,"leadsReceivedThisMonth":0,"currentMonthLeads":0,"monthlySpendCap":null,"spentThisMonth":"0","capResetDate":null,"trialEndsAt":null,"preferredCrashTypes":[],"preferredSeverities":[],"minLeadScore":0,"maxLeadRadius":50,"acceptsAfterHours":false,"preferredContactMethod":"EMAIL","notificationEmail":null,"notificationPhone":null,"emailNotifications":true,"smsNotifications":false,"rating":"4.2","averageRating":4.2,"reviewsCount":5,"reviewCount":5,"avgResponseTime":null,"averageResponseTime":null,"reviewsRefreshedAt":null,"profileViews":33,"leadsReceived":0,"totalLeadsReceived":0,"leadsContacted":0,"totalLeadsContacted":0,"leadsConverted":0,"totalLeadsSigned":0,"conversionRate":0,"totalRevenue":"0","rankingScore":0,"profileCompleteness":0,"status":"PENDING","isActive":true,"isPaused":false,"pausedAt":null,"pausedUntil":null,"pauseReason":null,"isVerified":false,"isFeatured":false,"createdAt":"2026-05-08T22:41:02.067Z","updatedAt":"2026-08-02T05:18:44.691Z","lastLoginAt":null,"lastActiveAt":"2026-05-08T22:41:02.067Z","userId":null,"reviews":[{"id":"6941cd20-d212-4d46-8b69-c5aabbc7b787","rating":5,"title":null,"content":"Hi my name is shonda and the Russo law firm has help me and my children in 2 different cases Mr Russo and his staff have supported me in some big decisions they've allowed me to be myself and speak for myself and always stand for myself the most supporting and understanding law firm I have ever met not only are they family oriented but clearly they put family first if you're needing an attorney for what's in your best interest please choose the Russo law firm Mr Russo and his staff have been amazing and I don't really don't know where I would be without them thank you so much for everything you've done for me and for my children","reviewerName":"Shonda Johnson","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNKLWJPN2l3RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKLWJPN2l3RRAB!2m1!1s0x0:0x3f9c92a46c88e7e5!3m1!1s2@1:CIHM0ogKEICAgICJ-bO7iwE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/111128061183562434555/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVneSIAkvH67GOZ1UJdTiaS9HPASbbp-gijNG_UYVJnXEvuSZ9NOQ=s64-c-rp-mo-ba2-br100","ownerAnswer":"Thanks for the review, Shonda! It's great to hear from you. I appreciate you trusting me to negotiate your personal injury claim to reach a settlement that met your needs. Take care!","ownerTimestamp":"2024-03-16T08:51:49.000Z","reviewTimestamp":"2023-07-01T00:00:34.000Z","timeAgo":"2 years ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":3},"createdAt":"2026-05-08T22:41:02.110Z","updatedAt":"2026-05-08T22:41:02.110Z","lawyerId":"212ab7ea-395c-4775-9d2d-a2efbce0f8e1","userId":null,"response":null},{"id":"734a64c7-92c0-46af-9185-aa09dcf0cec0","rating":5,"title":null,"content":"This law firm provided exceptional support throughout my car accident case, and I couldn't be happier with their performance. I want to express my sincere gratitude to Anthony Russo and his team for a job well done!","reviewerName":"Martha Day","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUR4eGVDQi1RRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4eGVDQi1RRRAB!2m1!1s0x0:0x3f9c92a46c88e7e5!3m1!1s2@1:CIHM0ogKEICAgIDxxeCB-QE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116624815956179720840/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJWgPZXO-AhaHWYHAAp3aGAo8M1ATg5pUp3URsdR0ym2wJ9Qw=s64-c-rp-mo-br100","ownerAnswer":"Hi, Martha! Thanks for reaching out, it's good to hear from you. I'm glad that we were able to get your car accident claim settled for the compensation you needed. My team and I wish you all the best!","ownerTimestamp":"2024-03-16T08:51:49.000Z","reviewTimestamp":"2023-06-12T02:45:08.000Z","timeAgo":"2 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T22:41:02.110Z","updatedAt":"2026-05-08T22:41:02.110Z","lawyerId":"212ab7ea-395c-4775-9d2d-a2efbce0f8e1","userId":null,"response":null},{"id":"bef5513e-2865-4b2e-9d63-2e112beb8304","rating":1,"title":null,"content":"I was not happy with this law firm at all. I had to gather all my final lenders from each medical facility myself. Everything was literally done last minute. The professionalism is not there and it was disorganized. They did not have my paperwork ready for me to go to surgery and I told them months in advance but they waited the day before my surgery date. I was so stressed out. I could never get a direct answer. I would not recommend them to anyone. Mr. Russo always directed me to Ana, she was a nightmare to deal with! Ana acted like I worked for her and she was the most unprofessional person I ever dealt with in my whole life! As a client, I had to find a new attorney because I couldn’t deal with them.","reviewerName":"Lilisa Poindexter","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUN1dDZPdUhBEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1dDZPdUhBEAE!2m1!1s0x0:0x3f9c92a46c88e7e5!3m1!1s2@1:CIHM0ogKEICAgICut6OuHA%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116655950482480156306/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJIC5bAIkRGERb9EYBz93IKr6u4aFjHezyiI6FSDPWyKRPb0w=s64-c-rp-mo-br100","ownerAnswer":"Hi, Lilisa. Thank you for reaching out about your experience. We're sorry to hear about your frustration and stress. Your experience does not reflect the level of service we aim to provide at the Russo Firm. We value your feedback and would like to discuss your concerns further. Please contact our office to help us better understand the issues you've raised. Our team would appreciate the opportunity to work toward a resolution that aligns with our commitment to professionalism and client satisfaction. Your input is important to us, and we are dedicated to improving your experience. We hope to hear from you soon.","ownerTimestamp":"2024-03-16T08:51:49.000Z","reviewTimestamp":"2022-08-24T16:22:08.000Z","timeAgo":"Edited 3 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T22:41:02.110Z","updatedAt":"2026-05-08T22:41:02.110Z","lawyerId":"212ab7ea-395c-4775-9d2d-a2efbce0f8e1","userId":null,"response":null}],"intelligence":null}}