{"success":true,"data":{"id":"431e5aab-cc24-4fa4-9107-f3045dca6126","slug":"t-madden-associates-p-c-augusta-ga","name":"T. Madden & Associates, P.C.","firstName":null,"lastName":null,"firmName":"T. 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I had a pleasant experience with T Madden & Associates specifically with my attorney Monike. She was thorough, consistently check in with me and communicated everything at every step. I appreciate her professionalism, knowledge and more importantly her kindness and patience with me in walking me through this entire process since this was all new to me and had no idea what to expect or needed to be done. Prayfully I don’t find myself in this situation again but if I do I’m going to Monike first. Monike, thank you.","reviewerName":"Taiya Edwards","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25ScFVHcE9iblpMWHpKMVRtRktTV3BzVlZkc01IYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ScFVHcE9iblpMWHpKMVRtRktTV3BzVlZkc01IYxAB!2m1!1s0x0:0xf820908f6d3637f2!3m1!1s2@1:CAIQACodChtycF9oOnRpUGpObnZLXzJ1TmFKSWpsVVdsMHc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/111022510753807266399/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ3VCs6Ltoed9y4OIYs5yssmVlEBPfqnBWCnZ7grI2EE8Gp9RQ=s64-c-rp-mo-br100","ownerAnswer":"Thank you for your feedback and for trusting T. Madden & Associates with your case. We're glad Monike kept you informed and supported throughout the process. We appreciate your trust and are proud to provide the level of service and communication our clients deserve.","ownerTimestamp":"2026-02-23T07:49:35.000Z","reviewTimestamp":"2026-01-20T19:25:56.000Z","timeAgo":"a month ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":3},"createdAt":"2026-05-08T23:13:52.469Z","updatedAt":"2026-05-08T23:13:52.469Z","lawyerId":"431e5aab-cc24-4fa4-9107-f3045dca6126","userId":null,"response":null},{"id":"6135aadb-f7e7-4fc4-abb7-8a12e56704f0","rating":5,"title":null,"content":"I had an excellent experience with my case manager, Monike. She consistently provided outstanding customer service, was responsive and reliable, and kept me informed every step of the way. Her professionalism and consistency made the process much smoother and gave me confidence that my case was being handled with care. I truly appreciate Monike’s dedication and support.","reviewerName":"Paris H","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21KeGFtWkxVWFZDTW05UU9WOHhjVVJwTjJWM2RYYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KeGFtWkxVWFZDTW05UU9WOHhjVVJwTjJWM2RYYxAB!2m1!1s0x0:0xf820908f6d3637f2!3m1!1s2@1:CAIQACodChtycF9oOmJxamZLUXVCMm9QOV8xcURpN2V3dXc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/103511296730914285172/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIMdtXOQAo1HNmVJkrCT1MfdG4nQQJBZ2Mvu6l7SEdDAZU00g=s64-c-rp-mo-br100","ownerAnswer":"Thank you for your feedback! We're glad to hear that Monike's responsiveness and professionalism helped make your experience smoother and more reassuring. We take pride in providing dependable service, and we appreciate you trusting us with your case.","ownerTimestamp":"2026-02-23T07:49:35.000Z","reviewTimestamp":"2025-12-18T15:44:21.000Z","timeAgo":"2 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:13:52.469Z","updatedAt":"2026-05-08T23:13:52.469Z","lawyerId":"431e5aab-cc24-4fa4-9107-f3045dca6126","userId":null,"response":null},{"id":"fc7d05dd-0dc3-4260-b38b-c19b5a4dec25","rating":5,"title":null,"content":"Monike was great. She kept me and my son informed every step of the way. I didn’t have to guess what was happening, she would call or text to keep us updated. And if I had to reach out to her she quickly responded back. Just an all around great experience. I hate that my son was involved in a car accident but glad I found her. Thanks for everything.","reviewerName":"Chiffon Jackson","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21Sa05VTjJORnBaUlhrdGVqVlpVV05RUmxOTU1HYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21Sa05VTjJORnBaUlhrdGVqVlpVV05RUmxOTU1HYxAB!2m1!1s0x0:0xf820908f6d3637f2!3m1!1s2@1:CAIQACodChtycF9oOmRkNUN2NFpZRXktejVZUWNQRlNMMGc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/108985358131351552539/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUkeWhknOCCJKIM4crDtpg_F12nEeMY8lvjANOa-jA-QAfpi0U6=s64-c-rp-mo-br100","ownerAnswer":"Thank you for your kind words and for trusting T. Madden & Associates during such a difficult time. We're glad Monike kept you and your son informed and provided the support you needed throughout the process. We appreciate your trust in our team and are grateful we could help make the situation a little easier for your family.","ownerTimestamp":"2026-02-23T07:49:35.000Z","reviewTimestamp":"2025-11-21T14:03:35.000Z","timeAgo":"3 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:13:52.469Z","updatedAt":"2026-05-08T23:13:52.469Z","lawyerId":"431e5aab-cc24-4fa4-9107-f3045dca6126","userId":null,"response":null},{"id":"539d88b5-bb01-49e5-99c3-181adb8b308d","rating":5,"title":null,"content":"Great firm! I highly recommend Terance and his team!!","reviewerName":"Tessie Edwards","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2tneFpsRTVRbUowT0dSeVlrTnVWV1prTTNwME9YYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tneFpsRTVRbUowT0dSeVlrTnVWV1prTTNwME9YYxAB!2m1!1s0x0:0xf820908f6d3637f2!3m1!1s2@1:CAIQACodChtycF9oOkgxZlE5QmJ0OGRyYkNuVWZkM3p0OXc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/113192642121720742538/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKtt3XFys3tsIQdHrnfz2RDf5I9EquBpsbNUL9VWlba7v6QUw=s64-c-rp-mo-br100","ownerAnswer":"Thank you for the recommendation!","ownerTimestamp":"2025-10-16T07:49:35.000Z","reviewTimestamp":"2025-09-07T00:27:23.000Z","timeAgo":"6 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:13:52.469Z","updatedAt":"2026-05-08T23:13:52.469Z","lawyerId":"431e5aab-cc24-4fa4-9107-f3045dca6126","userId":null,"response":null},{"id":"93c2af6b-556f-4d0a-b4f3-37cc1a584947","rating":5,"title":null,"content":"Monike Titus worked my case to get things moving.  Before her, I was NOT happy at all! I highly recommend Monike, if you want things to move on your case!","reviewerName":"Lisa Lashae","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VKMlU2cF9heHZXbXB3RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKMlU2cF9heHZXbXB3RRAB!2m1!1s0x0:0xf820908f6d3637f2!3m1!1s2@1:CIHM0ogKEJ2U6p_axvWmpwE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116607398864256518370/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVGDWvJV9DQWliZ2EZ7B_QLXY-33iycQoe6cb0RGRZ2l2m5fOq7AQ=s64-c-rp-mo-ba2-br100","ownerAnswer":"Thank you so much for your recommendation! We're thrilled to hear that Monike made such a positive difference in your case. We're always here if you need us in the future.","ownerTimestamp":"2025-07-16T07:49:35.000Z","reviewTimestamp":"2025-05-31T15:51:08.000Z","timeAgo":"Edited 9 months ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":5},"createdAt":"2026-05-08T23:13:52.469Z","updatedAt":"2026-05-08T23:13:52.469Z","lawyerId":"431e5aab-cc24-4fa4-9107-f3045dca6126","userId":null,"response":null},{"id":"f40422a9-d454-4064-ba2f-159ef8ee76da","rating":4,"title":null,"content":"It took time, but the service was great. The first representative assigned to the case was slow, so I had to gather and email all my bills myself. Each week, I called to move the case forward.  She was fired later, but separate from that, the service was good.","reviewerName":"Peter Young","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VQWHExZDNwa2Fqa0pREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VQWHExZDNwa2Fqa0pREAE!2m1!1s0x0:0xf820908f6d3637f2!3m1!1s2@1:CIHM0ogKEPXq1d3pkajkJQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/103205106273630569352/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXdEuv_h1K9-pC7BpNkRJMKoMhPWMSvRcsQdflo43Bzo1fwvuctmg=s64-c-rp-mo-ba3-br100","ownerAnswer":"Thank you for your feedback! We're glad to hear the service was ultimately great, and we appreciate your patience during your case.","ownerTimestamp":"2025-07-16T07:49:35.000Z","reviewTimestamp":"2025-05-22T21:45:30.000Z","timeAgo":"9 months ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":1},"createdAt":"2026-05-08T23:13:52.469Z","updatedAt":"2026-05-08T23:13:52.469Z","lawyerId":"431e5aab-cc24-4fa4-9107-f3045dca6126","userId":null,"response":null},{"id":"d4992076-7c05-460b-a232-77ba9541ffc1","rating":5,"title":null,"content":"Monike was wonderful she was so helpful I recommend her to Anyone she will get the job done","reviewerName":"Vee Pettus","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VNS2Z0c1A4dzRUZ0ZBEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VNS2Z0c1A4dzRUZ0ZBEAE!2m1!1s0x0:0xf820908f6d3637f2!3m1!1s2@1:CIHM0ogKEMKftsP8w4TgFA%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/111628917225884211397/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJmgwM1sNm4ZGh_T05aZEfdRM320n7zI1aW4T5C5ZDL8PZv2A=s64-c-rp-mo-br100","ownerAnswer":"Thank you so much for your kind words! We're thrilled to hear Monike was so helpful and made a strong impression. We truly appreciate your recommendation -- if you or your loved ones ever need assistance, we're here for you!","ownerTimestamp":"2025-07-16T07:49:35.000Z","reviewTimestamp":"2025-05-13T18:14:49.000Z","timeAgo":"10 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:13:52.469Z","updatedAt":"2026-05-08T23:13:52.469Z","lawyerId":"431e5aab-cc24-4fa4-9107-f3045dca6126","userId":null,"response":null},{"id":"ebf8a8b9-82b6-423b-a08a-c784794e7355","rating":1,"title":null,"content":"WARNING‼️ ‼️‼️‼️‼️‼️‼️‼️\nI would not give this company any  stars if I could. WHERE DO I BEGIN:\n1. Their percentage is too high 44% ( I learned this is highway robbery).\n2. I had several people/ case managers that would start the case and then leave the company. As one person  admitted to me because of this they dropped the ball on my case by not following up allowing my medical expenses to get up to 10k.\n3. They ended up getting paid out for the case a long time prior to paying me out which took 2 years.\n4. I only received 10k in the end after 5 bulging discs. Living in pain everyday.\n5. They held  $1,500  for medical expenses that were calculated to approximately $600 for tricare.\n6. There isn’t any follow through. I have signed two HIPPA forms for them. I made my own calls to tricare to find out what’s going on myself. I provided additional information needed to the lawyer/ company. So that they can pay those expenses. To discover they have not followed up with tri-cares subrogation dept. in months. As I am unable to speak to the that department myself at tricare. Only the lawyers can. (Well let’s see. How about continuing to FOLLOW UP).\n\n8. The worst communication with one’s self and they medical doctors they send you too.\n\n9. Lastly,  to draw a really big picture for you. This ACCIDENT happened in 2022. We are now in 2025!!!!!!!\n\nNote: they have some people within the company that are good. But as a whole I WOULD NOT CHOOSE THIS COMPANY!!!!!\nFYI- I do not like giving bad reviews but at this point I believe they will not complete the job. I will not receive the rest of my money. However, I do feel like people should know what they are getting themselves into.","reviewerName":"Nessa “Netty” L","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VMRDJzSl92bWMzVUVREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VMRDJzSl92bWMzVUVREAE!2m1!1s0x0:0xf820908f6d3637f2!3m1!1s2@1:CIHM0ogKELD2sJ_vmc3UEQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101861419775591044778/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU--Uu_LgFIiDO9e-SdmA_O_9AvXvQw9PdJqsmfRh8YkKS_b0M3TA=s64-c-rp-mo-ba2-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-05-08T11:26:24.000Z","timeAgo":"10 months ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":6},"createdAt":"2026-05-08T23:13:52.469Z","updatedAt":"2026-05-08T23:13:52.469Z","lawyerId":"431e5aab-cc24-4fa4-9107-f3045dca6126","userId":null,"response":null},{"id":"267723bc-ded9-467d-a18a-912602d195a5","rating":5,"title":null,"content":"I enjoy your instagram and facebook posts.","reviewerName":"E Manson","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUMzOWJpN3ZBRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMzOWJpN3ZBRRAB!2m1!1s0x0:0xf820908f6d3637f2!3m1!1s2@1:CIHM0ogKEICAgIC39bi7vAE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/110250968281765648267/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV6M7YpvA7XsM7DAfKhH2PfLaMMEnSmsMC27HHtPnhNpVQ_pHHJ=s64-c-rp-mo-br100","ownerAnswer":"Thank you so much! We're glad to hear that you're enjoying our posts on Instagram and Facebook. We aim to share helpful and engaging content, and it's great to know it's resonating with you. If there's anything you'd like to see more of, feel free to let us know!","ownerTimestamp":"2025-04-16T07:49:35.000Z","reviewTimestamp":"2024-11-07T20:18:01.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:13:52.469Z","updatedAt":"2026-05-08T23:13:52.469Z","lawyerId":"431e5aab-cc24-4fa4-9107-f3045dca6126","userId":null,"response":null},{"id":"1a7b5b95-05e8-455c-baa1-9a6f8a190fd0","rating":1,"title":null,"content":"Will never recommend to anyone. They have the worst communication, when they finally get back with you it’s always a different story which leads me to believe that they’re telling me lies. I wish there was a way for me to just start over with another law firm. Unacceptable service. On behalf of Teonna Grayson","reviewerName":"Kimberly Grayson","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNkdW9mamdRRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkdW9mamdRRRAB!2m1!1s0x0:0xf820908f6d3637f2!3m1!1s2@1:CIHM0ogKEICAgICduofjgQE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101747418111974870156/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWPscNN7ae-aetSBYaBHjWlbmqJtCqCh8LUS67pJE54aqtKqeMc=s64-c-rp-mo-br100","ownerAnswer":"We are sorry Teanna had a bad experience.  It is certainly not our practice to be lacking in communication.   I wish she had asked to speak to me, the owner, before asking you to write this post.  Please have her call us.","ownerTimestamp":"2024-03-16T07:49:35.000Z","reviewTimestamp":"2024-02-14T18:32:58.000Z","timeAgo":"2 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:13:52.469Z","updatedAt":"2026-05-08T23:13:52.469Z","lawyerId":"431e5aab-cc24-4fa4-9107-f3045dca6126","userId":null,"response":null}],"intelligence":null}}