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We went to mediation and actually beat them—which felt great. But after that win, the communication from my lawyer started getting less and less. I honestly wasn't sure why. Eventually, I had to find another lawyer to take over the case. 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From the very beginning he showed a level of professionalism, patience, and integrity that immediately put me at ease. He took the time to truly understand my situation, guided me through every step, and made sure I felt informed and supported the entire way through.\n\nCharles is not only exceptionally skilled and knowledgeable in his field, he is also incredibly kind and thoughtful in how he communicates. He never made me feel rushed or dismissed, and I always felt like my case genuinely mattered to him. It is rare to find someone with both sharp legal expertise and a compassionate, human approach, but Charles embodies both effortlessly.\n\nI am deeply grateful for his guidance and advocacy. I would recommend him without hesitation to anyone looking for an attorney who truly cares, listens, and fights for you with honesty and precision. Thank you, Charles. Your work made a meaningful difference in my life and I am sincerely grateful.","reviewerName":"Kalorin Suetrong","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25wWWJHUnNWRXBOVjFVdFpsaFZTbXhQWDJaSFpGRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wWWJHUnNWRXBOVjFVdFpsaFZTbXhQWDJaSFpGRRAB!2m1!1s0x0:0x10993a87b7263fdf!3m1!1s2@1:CAIQACodChtycF9oOnpYbGRsVEpNV1UtZlhVSmxPX2ZHZFE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/114776124399152688169/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-11-05T17:45:29.000Z","timeAgo":"4 months ago","isLocalGuide":true,"createdAt":"2026-05-08T22:16:43.105Z","updatedAt":"2026-05-08T22:16:43.105Z","lawyerId":"b42900ca-3211-46e6-b936-dbbb1c181664","response":null},{"id":"491d6cce-43b7-4765-9160-2fd093ce8eb8","rating":1,"title":null,"content":"I was initially impressed when Charles Sturm reached back out to me personally regarding my case. During our initial conversation, they seemed genuinely interested and requested extensive documentation to evaluate my situation.\n\nI promptly provided all requested evidence and materials over multiple rounds of requests, investing considerable time and effort to compile everything they asked for. However, after submitting this information, all communication ceased. My follow-up calls and emails have gone unanswered for nearly 2 months.\n\nI understand attorneys are busy, but basic professional courtesy dictates some form of response—even if it's to decline the case. The sudden silence after requesting substantial documentation is concerning and disappointing, especially given the initial personal outreach.\n\nI'm sharing this experience so others know what to potentially expect regarding communication and follow-through. If the firm is unable to take a case, a brief email stating so would be far more professional than leaving a potential client in limbo after they've invested time gathering sensitive documents.\n\nI remain open to discussing my case if the firm chooses to respond, but at this point, I'm exploring other representation options.","reviewerName":"Justin Hall","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21wSWNWWXdZVVZtUjBWbU5GQkxkMGxVV1dObVpIYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wSWNWWXdZVVZtUjBWbU5GQkxkMGxVV1dObVpIYxAB!2m1!1s0x0:0x10993a87b7263fdf!3m1!1s2@1:CAIQACodChtycF9oOmpIcVYwYUVmR0VmNFBLd0lUWWNmZHc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101302518053756256602/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-10-01T13:40:23.000Z","timeAgo":"5 months ago","isLocalGuide":true,"createdAt":"2026-05-08T22:16:43.105Z","updatedAt":"2026-05-08T22:16:43.105Z","lawyerId":"b42900ca-3211-46e6-b936-dbbb1c181664","response":null},{"id":"fcbdc3d0-fd84-4d37-a3d0-8e9ef556d9b6","rating":1,"title":null,"content":"We were awarded our settlement in 2021 and I still haven’t seen a dime! Thousands of dollars missing!","reviewerName":"Tom Armaly","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSURwaTQ2ckRnEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwaTQ2ckRnEAE!2m1!1s0x0:0x10993a87b7263fdf!3m1!1s2@1:CIHM0ogKEICAgIDpi46rDg%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107789100853375741313/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2023-08-29T02:57:33.000Z","timeAgo":"2 years ago","isLocalGuide":true,"createdAt":"2026-05-08T22:16:43.105Z","updatedAt":"2026-05-08T22:16:43.105Z","lawyerId":"b42900ca-3211-46e6-b936-dbbb1c181664","response":null},{"id":"1898d3dd-2907-405b-afde-136092c5e5d9","rating":5,"title":null,"content":"Charles was the first lawyer to call me back when I reached out to several in the area to ask for advice about a potential employment issue. I was fretting over a potential bad outcome and Charles was honest, confident, reassuring in his response. I took his advice and everything turned out perfectly! I’ll be forever grateful for his quick response and sound legal advice that came from a wealth of knowledge and experience! What a breath of fresh air for a lawyer to have such quick turnaround time, honesty, and not try to make an issue more complicated than it is just to make a buck. You’re the best Charles, thanks a million!!!","reviewerName":"Antigoni Guevara","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSURlb0lMR2N3EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlb0lMR2N3EAE!2m1!1s0x0:0x10993a87b7263fdf!3m1!1s2@1:CIHM0ogKEICAgIDeoILGcw%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/112234602396590847119/reviews?hl=en-US","ownerAnswer":"Thank you so much for the kind words! I love it when clients have a great outcome!","ownerTimestamp":"2023-03-16T06:39:21.000Z","reviewTimestamp":"2022-09-29T02:33:00.000Z","timeAgo":"3 years ago","isLocalGuide":false,"createdAt":"2026-05-08T22:16:43.105Z","updatedAt":"2026-05-08T22:16:43.105Z","lawyerId":"b42900ca-3211-46e6-b936-dbbb1c181664","response":null},{"id":"9578077e-d9d8-498c-84a8-cec62194bcac","rating":5,"title":null,"content":"","reviewerName":"Anthony Policastro","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUN1eDRINThBRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1eDRINThBRRAB!2m1!1s0x0:0x10993a87b7263fdf!3m1!1s2@1:CIHM0ogKEICAgICux4H58AE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107198927873263624335/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2022-08-07T20:20:52.000Z","timeAgo":"3 years ago","isLocalGuide":false,"createdAt":"2026-06-10T17:53:50.258Z","updatedAt":"2026-06-10T17:53:50.258Z","lawyerId":"b42900ca-3211-46e6-b936-dbbb1c181664","response":null},{"id":"dba55f35-d690-4944-a194-dac5e6942759","rating":5,"title":null,"content":"Very respectful. Very humble. Very knowledgeable. Very kind. Very fair. Very responsive. Great listener. Highly recommend.","reviewerName":"Salah Al Saki","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNPN0tHNXp3RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPN0tHNXp3RRAB!2m1!1s0x0:0x10993a87b7263fdf!3m1!1s2@1:CIHM0ogKEICAgICO7KG5zwE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107355106843075150288/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2022-06-04T00:41:16.000Z","timeAgo":"3 years ago","isLocalGuide":false,"createdAt":"2026-05-08T22:16:43.105Z","updatedAt":"2026-05-08T22:16:43.105Z","lawyerId":"b42900ca-3211-46e6-b936-dbbb1c181664","response":null},{"id":"c2e5f072-a79c-480f-be98-30d14682d28b","rating":5,"title":null,"content":"Charles is the best. He has gone above and beyond for me. He is extremely friendly and professional. 12/10 recommend him.","reviewerName":"Savanna Boda","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUNHZ1BPcVdnEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHZ1BPcVdnEAE!2m1!1s0x0:0x10993a87b7263fdf!3m1!1s2@1:CIHM0ogKEICAgICGgPOqWg%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107274630196639570016/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2021-10-16T17:34:45.000Z","timeAgo":"4 years ago","isLocalGuide":false,"createdAt":"2026-05-08T22:16:43.105Z","updatedAt":"2026-05-08T22:16:43.105Z","lawyerId":"b42900ca-3211-46e6-b936-dbbb1c181664","response":null},{"id":"b1a8658d-a3a5-4941-aad7-8212091d6060","rating":5,"title":null,"content":"Smart and talented lawyer.","reviewerName":"Sachin Baviskar","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUNLMW92M2FBEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNLMW92M2FBEAE!2m1!1s0x0:0x10993a87b7263fdf!3m1!1s2@1:CIHM0ogKEICAgICK1ov3aA%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107612489815539341571/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2021-04-04T18:56:57.000Z","timeAgo":"4 years ago","isLocalGuide":true,"createdAt":"2026-05-08T22:16:43.105Z","updatedAt":"2026-05-08T22:16:43.105Z","lawyerId":"b42900ca-3211-46e6-b936-dbbb1c181664","response":null},{"id":"5f9c2bf8-eff5-4ae7-86d2-1e6b28c399a6","rating":5,"title":null,"content":"If you are looking for an attorney that keeps his word and delivers the results that he told you he would give you from the first day he met you then Charles is that guy. not only is he extremely professional but he makes you feel comfortable with the normal long pauses in between hearing from your attorney while they are working on your case. I did not feel like I had to keep bothering him he was always going to follow up with me at some point so I just didn't worry about it. Charles took on my employment matter that was very important to me and he resolved it and he fought and he continued to fight not only did he continue to fight but he also continuously asked me for my input as well. he handled the case in a perfectly balanced way and you would be a fool not to go with Charles for any of your employment matters that need to be resolved","reviewerName":"C J","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSURzc292eElREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzc292eElREAE!2m1!1s0x0:0x10993a87b7263fdf!3m1!1s2@1:CIHM0ogKEICAgIDssovxIQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104696459868100187165/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2020-02-29T01:30:42.000Z","timeAgo":"6 years ago","isLocalGuide":true,"createdAt":"2026-05-08T22:16:43.105Z","updatedAt":"2026-05-08T22:16:43.105Z","lawyerId":"b42900ca-3211-46e6-b936-dbbb1c181664","response":null}],"intelligence":null}}