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She personally manages our family business cases and delivers results.  She’s not only very knowledgeable of CA business law and regulations, but she uses the law to defend and protect us from the pressure on the legal front.  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We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business. We would like the opportunity to investigate your feedback further. Please could you contact us at (408) 441-7500? We will work with you to resolve any issues as quickly as possible.","ownerTimestamp":"2025-03-16T04:02:25.000Z","reviewTimestamp":"2022-09-23T18:32:24.000Z","timeAgo":"3 years ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":113},"createdAt":"2026-04-25T02:19:09.480Z","updatedAt":"2026-04-25T02:19:09.480Z","lawyerId":"95c84884-d619-4eb5-b8d5-ec857662801b","userId":null,"response":null},{"id":"7011e4dd-0637-4b4e-8f00-d49237ae8b81","rating":5,"title":null,"content":"It was very fortunate that we got a change to talk with attorney Robin Ratner, who gave us the most helpful advice for our less fortunate situation. It was our last resort to call a law firm to deal with frustrating dispute with our contractor, but this phone call turned out to be a lifesaver.\n\nRobin provided the best alternatives, no one could ever give, based on her 25 years of professional experiences and special knowledge in this area. Because we were unfamiliar with construction norms and relevant laws, we were not certain whether our contractor’s claims and requests during the dispute was reasonable. She cleared all our doubts and fears from such uncertainty and gave us confidence to resolve this issue successfully. She first took long time to listen to what had happened to us and provided professional evaluation on whether our contractor’s behavior or request is aligned with standard procedure. She also gave detailed advice on how to respond to unreasonable requests. 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