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Though my health insurance issue was too small to be a good fit for his business, he kindly provided me with just the right information to help me proceed with my next steps.  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I just lost what I consider a family member of 14 years and I really appreciate the way you showed no empathy.","reviewerName":"Fred Gonzales","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSURVczRMNENREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVczRMNENREAE!2m1!1s0x0:0x33bbb40bf16eb844!3m1!1s2@1:CIHM0ogKEICAgIDUs4L4CQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107828008193130289613/reviews?hl=en-US","ownerAnswer":"I am sorry you did not have a good experience with my office. My staff and I try to attend personally to everyone who calls. Unfortunately, we could not help you with your claim for the loss of your dog. 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