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We appreciate you.","ownerTimestamp":"2026-03-09T07:41:04.000Z","reviewTimestamp":"2026-02-25T23:16:27.000Z","timeAgo":"2 weeks ago","isLocalGuide":false,"createdAt":"2026-05-08T21:52:51.987Z","updatedAt":"2026-05-08T21:52:51.987Z","lawyerId":"fdb97f5c-39b3-472c-8d40-df7f85eb9539","response":null},{"id":"3306cf14-f121-4d96-a310-71d0198c07d7","rating":1,"title":null,"content":"Our car was totaled by a semi truck and we were looking for an attorney. We never got a return phone call.","reviewerName":"Bonnie","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xweFMwOVVSMkl4YVZGdGJYRk5WR3BxWkZBMmNsRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xweFMwOVVSMkl4YVZGdGJYRk5WR3BxWkZBMmNsRRAB!2m1!1s0x0:0xc6e5d9df9eb151c!3m1!1s2@1:CAIQACodChtycF9oOlpxS09UR2IxaVFtbXFNVGpqZFA2clE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116190337870459748617/reviews?hl=en-US","ownerAnswer":"Bonnie, thank you for your honest feedback. We are sorry you did not receive an immediate return call.  We strive to provide prompt responses to our clients.  Unfortunately, due to the weather conditions during that time, our office hours were limited.  We did reach out to you and left a voice mail the following week.  Please feel free to call our office at (806) 372-4120 if we can be of further assistance. We are committed to improving our service and appreciate you helping us do so!","ownerTimestamp":"2026-03-09T07:41:04.000Z","reviewTimestamp":"2026-01-25T21:04:41.000Z","timeAgo":"a month ago","isLocalGuide":false,"createdAt":"2026-05-08T21:52:52.082Z","updatedAt":"2026-05-08T21:52:52.082Z","lawyerId":"fdb97f5c-39b3-472c-8d40-df7f85eb9539","response":null},{"id":"471dc049-f35d-4a6a-8078-16e416a20f1e","rating":5,"title":null,"content":"Excellent service!   Great people that really care","reviewerName":"Malinda Rampy","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSURCNVlhUmpnRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURCNVlhUmpnRRAB!2m1!1s0x0:0xc6e5d9df9eb151c!3m1!1s2@1:CIHM0ogKEICAgIDB5YaRjgE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/102948066483588184608/reviews?hl=en-US","ownerAnswer":"Thank you!","ownerTimestamp":"2026-02-16T07:41:04.000Z","reviewTimestamp":"2023-01-24T18:01:44.000Z","timeAgo":"3 years ago","isLocalGuide":false,"createdAt":"2026-05-08T21:52:52.162Z","updatedAt":"2026-05-08T21:52:52.162Z","lawyerId":"fdb97f5c-39b3-472c-8d40-df7f85eb9539","response":null}],"intelligence":null}}