{"success":true,"data":{"id":"c6e94045-ad13-4d82-b2f8-7aaa775a2f1e","slug":"phelps-associates-spokane-wa","name":"Phelps & Associates","firstName":null,"lastName":null,"firmName":"Phelps & Associates","email":null,"phone":"+1509-620-0606","website":"https://www.phelpslaw1.com/","headshotUrl":null,"photoUrl":null,"logoUrl":null,"address":"2903 N Stout Rd","address2":null,"city":"Spokane","county":null,"state":"WA","zipCode":"99206","latitude":47.6833196,"longitude":-117.2816765,"serviceCounties":[],"serviceCities":[],"specialties":[],"barNumber":null,"barState":"CO","licenseDate":null,"verified":false,"verifiedAt":null,"verifiedBy":null,"practiceAreas":[],"yearsExperience":0,"casesWon":0,"totalSettlements":null,"bio":null,"tagline":null,"consultationFee":null,"education":[],"awards":[],"caseResults":[],"faqs":[],"googleDescription":"2903 N Stout Rd, Spokane, WA 99206","googleCategory":"Criminal justice attorney","googleCategoryIds":["law_firm","lawyer","legal_services"],"googlePlaceId":"ChIJnbU_UI4fnlQRarnT0dokNdo","googleCid":"15723514196275738986","googleMapsUrl":null,"isClaimed":true,"totalPhotos":2,"workHours":{"timetable":{"friday":[{"open":{"hour":8,"minute":0},"close":{"hour":18,"minute":0}}],"monday":[{"open":{"hour":8,"minute":0},"close":{"hour":18,"minute":0}}],"sunday":null,"tuesday":[{"open":{"hour":8,"minute":0},"close":{"hour":18,"minute":0}}],"saturday":null,"thursday":[{"open":{"hour":8,"minute":0},"close":{"hour":18,"minute":0}}],"wednesday":[{"open":{"hour":8,"minute":0},"close":{"hour":18,"minute":0}}]},"current_status":"close"},"businessAttributes":null,"peopleAlsoSearch":null,"websiteScreenshotUrl":null,"subscriptionTier":"free","subscriptionStatus":"active","subscriptionStartDate":null,"subscriptionEndDate":null,"monthlyLeadCap":5,"leadsReceivedThisMonth":0,"currentMonthLeads":0,"monthlySpendCap":null,"spentThisMonth":"0","capResetDate":null,"trialEndsAt":null,"preferredCrashTypes":[],"preferredSeverities":[],"minLeadScore":0,"maxLeadRadius":50,"acceptsAfterHours":false,"preferredContactMethod":"EMAIL","notificationEmail":null,"notificationPhone":null,"emailNotifications":true,"smsNotifications":false,"rating":"3.7","averageRating":3.7,"reviewsCount":68,"reviewCount":68,"avgResponseTime":null,"averageResponseTime":null,"reviewsRefreshedAt":null,"profileViews":26,"leadsReceived":0,"totalLeadsReceived":0,"leadsContacted":0,"totalLeadsContacted":0,"leadsConverted":0,"totalLeadsSigned":0,"conversionRate":0,"totalRevenue":"0","rankingScore":0,"profileCompleteness":0,"status":"PENDING","isActive":true,"isPaused":false,"pausedAt":null,"pausedUntil":null,"pauseReason":null,"isVerified":false,"isFeatured":false,"createdAt":"2026-04-24T17:36:55.212Z","updatedAt":"2026-08-05T06:07:04.417Z","lastLoginAt":null,"lastActiveAt":"2026-04-24T17:36:55.212Z","userId":null,"reviews":[{"id":"a87d2b16-1eb3-4f7b-b497-e6272574c789","rating":5,"title":null,"content":"This law firm represented me for a criminal case and got the charges dismissed entirely!!\n\nThey represent me for a civil appeal case, a civil lawsuit seeking monetary damages against a government agency, and they represent my friend Paul in another lawsuit seeking monetary damages against a different government agency.\n\nThey are diligent, timely, caring, intelligent, and have their clients best interests at heart.\n\nAlso a plus, there are a few cute bird doggies that supervise the firm!","reviewerName":"Lena Robel","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSURub0xlTExREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURub0xlTExREAE!2m1!1s0x0:0xda3524dad1d3b96a!3m1!1s2@1:CIHM0ogKEICAgIDnoLeLLQ%7CCgwI3fXytwYQ4I3PsQE%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/114075092153097191319/reviews?hl=en-US","ownerAnswer":"Thank you so much for your kind words! We are honored to represent you across such a variety of important cases, and we're thrilled to hear that you’ve been happy with our team’s diligence, care, and commitment to your best interests. It’s truly a pleasure working with you and your friend. And yes, the bird doggies definitely bring some extra charm to the office! 😊We really appreciate your trust in us, and we look forward to continuing to fight for you and your friend’s best outcomes. Thanks again for the glowing review!","ownerTimestamp":"2025-10-16T01:24:45.000Z","reviewTimestamp":"2026-01-10T17:14:54.000Z","timeAgo":"Edited 2 months ago","isLocalGuide":true,"createdAt":"2026-04-24T17:36:55.325Z","updatedAt":"2026-04-24T17:36:55.325Z","lawyerId":"c6e94045-ad13-4d82-b2f8-7aaa775a2f1e","response":null},{"id":"99efbc67-52ad-4f7e-a451-3ff5eeadb0e4","rating":4,"title":null,"content":"Doug phelps is very well rooted in the legal system here for a reason.","reviewerName":"Greg Benjamin","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT205VmFWcFRWakJRVjNvM2FuUmZXWEkwVFZkNVlWRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205VmFWcFRWakJRVjNvM2FuUmZXWEkwVFZkNVlWRRAB!2m1!1s0x0:0xda3524dad1d3b96a!3m1!1s2@1:CAIQACodChtycF9oOm9VaVpTVjBQV3o3anRfWXI0TVd5YVE%7C0cyMH7sEizT%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/113463404779377397899/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-10-23T00:19:20.000Z","timeAgo":"4 months ago","isLocalGuide":true,"createdAt":"2026-04-24T17:36:55.474Z","updatedAt":"2026-04-24T17:36:55.474Z","lawyerId":"c6e94045-ad13-4d82-b2f8-7aaa775a2f1e","response":null},{"id":"02bb55b8-dd5f-40ee-8523-34459af0ef10","rating":5,"title":null,"content":"Served as pro-hac local council on case of mine years ago. Gave us a phenomenal deal on representation and did solid work.\n\nI remember hearing Doug was sick a while back and just thought about him in my prayers. Hope everything is going well.","reviewerName":"Josiah","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2paUk5GUktkMmhJU21KR1pHaG5aV001WDFWWGNYYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paUk5GUktkMmhJU21KR1pHaG5aV001WDFWWGNYYxAB!2m1!1s0x0:0xda3524dad1d3b96a!3m1!1s2@1:CAIQACodChtycF9oOjZRNFRKd2hISmJGZGhnZWM5X1VXcXc%7C0cSJ0sgmASm%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/102360772919470814723/reviews?hl=en-US","ownerAnswer":"It's wonderful to know your experience with Phelps & Associates was positive! Doug is well and I will let him know you were thinking of him! Thank you for the excellent review.","ownerTimestamp":"2025-10-16T01:24:45.000Z","reviewTimestamp":"2025-07-14T17:38:00.000Z","timeAgo":"8 months ago","isLocalGuide":false,"createdAt":"2026-04-24T17:36:55.584Z","updatedAt":"2026-04-24T17:36:55.584Z","lawyerId":"c6e94045-ad13-4d82-b2f8-7aaa775a2f1e","response":null},{"id":"179a823c-bbc9-427b-879d-4e93f3444c2c","rating":5,"title":null,"content":"Phelps and Associates exceeded my expectations in every way! Their team's expertise and dedication to delivering top-notch results were truly impressive. From start to finish, the experience was seamless and stress-free. Their professionalism, communication, and attention to detail made me feel valued and confident in their services. I highly recommend Phelps and Associates to anyone seeking exceptional quality and reliability. Five stars isn't enough – I'd give them ten stars if I could. Doug is the absolute best there is.","reviewerName":"Daniel “Notti” Serrano","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VLNmFydFNKaGYzQzNRRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VLNmFydFNKaGYzQzNRRRAB!2m1!1s0x0:0xda3524dad1d3b96a!3m1!1s2@1:CIHM0ogKEK6artSJhf3C3QE%7CCgwIwoOUwgYQsOe6jgM%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/115815672267509816504/reviews?hl=en-US","ownerAnswer":"Hearing that Doug and the team at Phelps & Associates made your experience seamless highlights our focus on professionalism, expertise, and outstanding client satisfaction. We are happy to hear that you had a great experience with us and so appreciate your excellent review!","ownerTimestamp":"2025-10-16T01:24:45.000Z","reviewTimestamp":"2025-06-08T03:21:38.000Z","timeAgo":"9 months ago","isLocalGuide":true,"createdAt":"2026-04-24T17:36:55.694Z","updatedAt":"2026-04-24T17:36:55.694Z","lawyerId":"c6e94045-ad13-4d82-b2f8-7aaa775a2f1e","response":null},{"id":"707ac90e-05f3-4a7a-89b4-38830f33d28b","rating":1,"title":null,"content":"Today I had contacted Phelps & Associates as they were representing me on a couple of citations. Doug Phelps called me back, and showed his true colors on the phone. If you really want good representation go somewhere else, this firm does not communicate, and you end up paying them money for absolutely no representation, and when you ask exactly what you’re paying for, Doug will tell you that you’re stupid, and yell at you when he is the one in the wrong.\nNever in a million years would I recommend anyone go here for any traffic offense or any other representation from this firm. Very lazy, and zero communication!\nSave your time and your money, and continue to keep looking, unless of course you have more time and money than you know what to do with! As of today, Doug Phelps has been fired from anything that has to do with me, what an absolute waste of a so called attorney!","reviewerName":"Jeromy Tow","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnTUNZOUlmemRBEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZOUlmemRBEAE!2m1!1s0x0:0xda3524dad1d3b96a!3m1!1s2@1:CIHM0ogKEICAgMCY9IfzdA%7CCgsI-IzQwAYQwPvbSg%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/110789118633189762023/reviews?hl=en-US","ownerAnswer":"Phelps & Associates values feedback. We're committed to addressing issues and providing effective representation. Your experience is important and we're continuously striving to improve.","ownerTimestamp":"2025-10-16T01:24:45.000Z","reviewTimestamp":"2025-05-01T23:40:40.000Z","timeAgo":"10 months ago","isLocalGuide":false,"createdAt":"2026-04-24T17:36:55.788Z","updatedAt":"2026-04-24T17:36:55.788Z","lawyerId":"c6e94045-ad13-4d82-b2f8-7aaa775a2f1e","response":null},{"id":"c17e3afb-f680-4aa1-80a9-426cea510474","rating":5,"title":null,"content":"I think some of these reviews from (negative) clients must have the wrong firm. We, my wife and I, are 2/2 with Doug meaning he resolved both issues with the best outcome imaginable, especially for the fee! I recommend him to anyone that needs representation.","reviewerName":"Aaron Pantoja","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnTUNBbklxdDhnRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBbklxdDhnRRAB!2m1!1s0x0:0xda3524dad1d3b96a!3m1!1s2@1:CIHM0ogKEICAgMCAnIqt8gE%7CCgwI_IfsvAYQuPa-uQM%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/108928063348082930621/reviews?hl=en-US","ownerAnswer":"Thank you so much for sharing your experience! We're thrilled to hear that both you and your wife had such positive outcomes with Doug. It means a lot to us that you felt well-represented and that Doug was able to provide the best possible resolution for your cases. We truly appreciate your recommendation and look forward to being of service to anyone else who may need it in the future. Thanks again for your trust!","ownerTimestamp":"2025-10-16T01:24:45.000Z","reviewTimestamp":"2025-01-30T04:45:48.000Z","timeAgo":"a year ago","isLocalGuide":false,"createdAt":"2026-04-24T17:36:55.918Z","updatedAt":"2026-04-24T17:36:55.918Z","lawyerId":"c6e94045-ad13-4d82-b2f8-7aaa775a2f1e","response":null},{"id":"c7dfbdc2-a707-47d2-bfdc-7899fdfffbd9","rating":1,"title":null,"content":"Doug Phelps cares about one thing.... Your money. He's unethical and won't give you the time of day after he's paid. Do yourself a favor a seek ethical assistance. *****Now they say they don't have any record on me being a client....That speaks volumes as to how unorganized they are. Doug took a healthy 5 figure retainer and then stopped answering the phone.","reviewerName":"Chris Close","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUR4NmFhdy1nRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4NmFhdy1nRRAB!2m1!1s0x0:0xda3524dad1d3b96a!3m1!1s2@1:CIHM0ogKEICAgIDx6aaw-gE%7CCgwI3sK2tAYQsMH2mgM%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/106704601721800559432/reviews?hl=en-US","ownerAnswer":"Chris,<br>We have no record of you being a client. Please contact us directly at 509-892-0467 to clarify the misunderstanding and/or provide your email-we would be happy to discuss either way.","ownerTimestamp":"2025-03-16T01:24:45.000Z","reviewTimestamp":"2024-07-09T20:45:18.000Z","timeAgo":"Edited a year ago","isLocalGuide":true,"createdAt":"2026-04-24T17:36:56.027Z","updatedAt":"2026-04-24T17:36:56.027Z","lawyerId":"c6e94045-ad13-4d82-b2f8-7aaa775a2f1e","response":null},{"id":"ecaf3f4d-ecdc-4dbe-acb6-3c2494e10bc4","rating":1,"title":null,"content":"Incredibly disappointed to read any positive reviews as I was just hung up on after asking for my husband's file. This lawfirm has represented my husband for a few years and when he called to get a update on his case( he's been Incredibly patient with Phelps and associates over the years he's been thinking they are helping him) they responded with his attorneys no longer there and your pretty much out of luck. I called to get his files and was hung up on. BBB isn't the only place that needs to know the unprofessionalizm and false hope coming from this law firm.\n\nI don't recommend this place at all","reviewerName":"For You Organizing","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUNqb09lREJ3EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNqb09lREJ3EAE!2m1!1s0x0:0xda3524dad1d3b96a!3m1!1s2@1:CIHM0ogKEICAgICjoOeDBw%7CCgwI2Oz6sAYQiJC3iQE%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/102154152000302184302/reviews?hl=en-US","ownerAnswer":"We are sorry to see your review, Kayla. Unless your husband specifically authorizes us to discuss his case on this platform,  we cannot comment on the specifics. What you have indicated is not accurate of what occurred. However, less than excellent customer service is not the norm at our firm and we apologize for failing to meet your expectation. Please know that we are continuing to work diligently on your husband's case!","ownerTimestamp":"2025-03-16T01:24:45.000Z","reviewTimestamp":"2024-04-16T17:33:12.000Z","timeAgo":"a year ago","isLocalGuide":true,"createdAt":"2026-04-24T17:36:56.128Z","updatedAt":"2026-04-24T17:36:56.128Z","lawyerId":"c6e94045-ad13-4d82-b2f8-7aaa775a2f1e","response":null},{"id":"64994184-f2c1-4bbe-96a8-86e99f8da8ea","rating":1,"title":null,"content":"Worst experience I've ever had with an attorneys office. Phelps & Associates was retained on behalf of my father who was being medically neglected in Benton County Jail. His office assured me they would fight for alternative detention methods and do so immediately. They dragged their feet for weeks after being retained. Ignored my calls or told me the attorney I retained left the firm and I would have to wait for Doug. I was excited to have the senior attorney at the firm handling our case, although I know now that was probably the worst outcome. Doug never made it a priority to educate himself on my father's case. He would attend court hearings remotely and was constantly unable to operate the WebEx, having issues hearing the judge or really not understanding the proceedings. But, would refuse to hold his ground about these technical issues as the hearings proceeded. Anytime I would respectfully object or question his behaviors he was threaten to drop us as a client. Unfortunately, the money paid to him was all we had for defense services so there wasn't much we could do. In conclusion my father was granted alternative monitoring but at his own expense (even though he was declared indigent by the courts). I had a few hundred dollars remaining owed to his office but due to the unexpected expense of home monitoring placed on me, I asked if at the least they could wait until his montioring was complete before I remitted payment. They immediately sent the account to collections.\n\nThis attorney severely lacks empathy or common courtesy for his clients. Do yourself a favor, look elsewhere for representation unless you wish to be ignored and extorted.","reviewerName":"Taylor Drake","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUQ5M1pHOUlREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5M1pHOUlREAE!2m1!1s0x0:0xda3524dad1d3b96a!3m1!1s2@1:CIHM0ogKEICAgID93ZG9IQ%7CCgsIsurprwYQsLj-Sw%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/115599474501326079384/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2024-03-20T05:33:38.000Z","timeAgo":"a year ago","isLocalGuide":false,"createdAt":"2026-04-24T17:36:56.218Z","updatedAt":"2026-04-24T17:36:56.218Z","lawyerId":"c6e94045-ad13-4d82-b2f8-7aaa775a2f1e","response":null},{"id":"34c6ce31-75d2-421a-a865-d96cfe229a4f","rating":5,"title":null,"content":"Doug and his associates defended to the best of their ability in court. Very nice people and know how to defend you when your in trouble","reviewerName":"Leo BA","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUNBajh1TVhnEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBajh1TVhnEAE!2m1!1s0x0:0xda3524dad1d3b96a!3m1!1s2@1:CIHM0ogKEICAgICAj8uMXg%7CCgwIv8PxqQYQqPS21QE%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/118262072101150518267/reviews?hl=en-US","ownerAnswer":"Thank you so much for these kind words, Leo! It means a lot to us that you would take the time to post such a wonderful review and we are honored you chose us to help on your case!","ownerTimestamp":"2025-03-16T01:24:45.000Z","reviewTimestamp":"2023-10-28T01:19:59.000Z","timeAgo":"Edited 2 years ago","isLocalGuide":true,"createdAt":"2026-04-24T17:36:56.327Z","updatedAt":"2026-04-24T17:36:56.327Z","lawyerId":"c6e94045-ad13-4d82-b2f8-7aaa775a2f1e","response":null}],"intelligence":null}}