{"success":true,"data":{"id":"598819a1-4e01-427a-aeaa-c98317192808","slug":"osborne-francis-pettis-orlando-fl","name":"Osborne, Francis & Pettis","firstName":null,"lastName":null,"firmName":"Osborne, Francis & Pettis","email":null,"phone":"+1407-655-3333","website":"https://www.realtoughlawyers.com/","headshotUrl":null,"photoUrl":null,"logoUrl":null,"address":"2707 E Jefferson St","address2":null,"city":"Orlando","county":null,"state":"FL","zipCode":"32803","latitude":28.5453291,"longitude":-81.34865549999999,"serviceCounties":[],"serviceCities":[],"specialties":[],"barNumber":null,"barState":"CO","licenseDate":null,"verified":false,"verifiedAt":null,"verifiedBy":null,"practiceAreas":[],"yearsExperience":0,"casesWon":0,"totalSettlements":null,"bio":null,"tagline":null,"consultationFee":null,"education":[],"awards":[],"caseResults":[],"faqs":[],"googleDescription":"2707 E Jefferson St, Orlando, FL 32803","googleCategory":"Personal injury attorney","googleCategoryIds":["personal_injury_lawyer","law_firm","trial_attorney"],"googlePlaceId":"ChIJjeHENpt554gR99vd21PHGuk","googleCid":"16796956923216649207","googleMapsUrl":null,"isClaimed":true,"totalPhotos":16,"workHours":{"timetable":{"friday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"monday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"sunday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"tuesday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"saturday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"thursday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"wednesday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}]},"current_status":"open"},"businessAttributes":null,"peopleAlsoSearch":null,"websiteScreenshotUrl":null,"subscriptionTier":"free","subscriptionStatus":"active","subscriptionStartDate":null,"subscriptionEndDate":null,"monthlyLeadCap":5,"leadsReceivedThisMonth":0,"currentMonthLeads":0,"monthlySpendCap":null,"spentThisMonth":"0","capResetDate":null,"trialEndsAt":null,"preferredCrashTypes":[],"preferredSeverities":[],"minLeadScore":0,"maxLeadRadius":50,"acceptsAfterHours":false,"preferredContactMethod":"EMAIL","notificationEmail":null,"notificationPhone":null,"emailNotifications":true,"smsNotifications":false,"rating":"4.7","averageRating":4.7,"reviewsCount":139,"reviewCount":139,"avgResponseTime":null,"averageResponseTime":null,"reviewsRefreshedAt":"2026-06-03T14:47:29.795Z","profileViews":19,"leadsReceived":0,"totalLeadsReceived":0,"leadsContacted":0,"totalLeadsContacted":0,"leadsConverted":0,"totalLeadsSigned":0,"conversionRate":0,"totalRevenue":"0","rankingScore":0,"profileCompleteness":0,"status":"PENDING","isActive":true,"isPaused":false,"pausedAt":null,"pausedUntil":null,"pauseReason":null,"isVerified":false,"isFeatured":false,"createdAt":"2026-05-08T22:46:53.910Z","updatedAt":"2026-06-12T21:31:41.038Z","lastLoginAt":null,"lastActiveAt":"2026-05-08T22:46:53.910Z","userId":null,"reviews":[{"id":"b787ea80-387e-4db1-a3a3-e5d5d1d037fb","rating":5,"title":null,"content":"From the time of our accident in February, 2025, Chase Nugent of Osborne, Francis & Pettis took charge of our case and gave us peace of mind. Every letter that came in was handled by Chase and his staff. Any time we had a question or issue, Chase was immediate in his response, assuring us that we were in good hands. When the offers of a settlement came in, Chase’s experience and expertise recognized that the insurance companies could do better. And he was right every time! His aggressiveness and relentlessness secured a settlement we never dreamed of. We feel blessed with the outcome.\nWe cannot say enough good things about Osborne, Francis & Pettis and have already referred friends in need to Chase Nugent.\n\nDavid and Kathy G.","reviewerName":"David Gwynn","reviewerEmail":null,"isVerified":true,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT210aFVERkxVbVpLVmxJNWNEZDNXRVV0V1dVMVJXYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210aFVERkxVbVpLVmxJNWNEZDNXRVV0V1dVMVJXYxAB!2m1!1s0x0:0xe91ac753dbdddbf7!3m1!1s2@1:CAIQACodChtycF9oOmthUDFLUmZKVlI5cDd3WEUtWWU1RWc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/117207122599641730999/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIW3-5bR5RVe6jbroG0m8bzMMk3SUiQFz5lfQydSYDGpx8hZw=s64-c-rp-mo-br100","ownerAnswer":"Thank you David, it was a pleasure to represent you. Thank you for trusting in me and following my advice. Please call me any time with any future needs. - Atty. Chase Nugent","ownerTimestamp":"2026-05-27T14:47:16.000Z","reviewTimestamp":"2026-05-25T10:52:19.000Z","timeAgo":"a week ago","isLocalGuide":false,"reviewPhotos":null,"createdAt":"2026-06-03T14:47:29.272Z","updatedAt":"2026-06-03T14:47:29.272Z","lawyerId":"598819a1-4e01-427a-aeaa-c98317192808","userId":null,"response":null},{"id":"959b7350-2a14-4c42-b591-9fe76ea3d6d2","rating":5,"title":null,"content":"","reviewerName":"Chuvala Snell-McFarlane","reviewerEmail":null,"isVerified":true,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25CTk5sOWhhMXB4YkVaYWF6a3dNbVExVWpsU1NVRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CTk5sOWhhMXB4YkVaYWF6a3dNbVExVWpsU1NVRRAB!2m1!1s0x0:0xe91ac753dbdddbf7!3m1!1s2@1:CAIQACodChtycF9oOnBNNl9ha1pxbEZaazkwMmQ1UjlSSUE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116995842662536114810/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXBVSrleZ90FK8jV2zVA-NtSVqxBVY8frrDpCgc0cTZeQ7Mw8wl=s64-c-rp-mo-ba12-br100","ownerAnswer":"It was our privilege to support you, Chuvala. Your recommendation means a great deal to us, and we're genuinely thankful for your kind words and confidence in our services<br>","ownerTimestamp":"2026-05-03T14:47:16.000Z","reviewTimestamp":"2026-04-24T16:26:17.000Z","timeAgo":"a month ago","isLocalGuide":true,"reviewPhotos":null,"createdAt":"2026-06-03T14:47:29.307Z","updatedAt":"2026-06-03T14:47:29.307Z","lawyerId":"598819a1-4e01-427a-aeaa-c98317192808","userId":null,"response":null},{"id":"2e1c2d2a-8fba-4fff-a064-9414fb53a845","rating":5,"title":null,"content":"Best attorney in whole central Florida. Took care of my case really fast and easy","reviewerName":"Luis Delgado","reviewerEmail":null,"isVerified":true,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2t0MGNXRjBjRlkzUldJM1YwbHVNM1p1ZVRJemJsRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0MGNXRjBjRlkzUldJM1YwbHVNM1p1ZVRJemJsRRAB!2m1!1s0x0:0xe91ac753dbdddbf7!3m1!1s2@1:CAIQACodChtycF9oOkt0cWF0cFY3RWI3V0luM3ZueTIzblE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104680328977794527981/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjU2UBVeYnmFG1nA8ZlyB0yr0KjxwwOZfaiWvHpEXxzoYuq_QDwL=s64-c-rp-mo-br100","ownerAnswer":"Luis, we’re truly grateful for your trust and support. It means a lot to know we could be there for you during a tough time, and your recommendation means even more.","ownerTimestamp":"2026-05-03T14:47:16.000Z","reviewTimestamp":"2026-04-22T14:13:06.000Z","timeAgo":"a month ago","isLocalGuide":false,"reviewPhotos":null,"createdAt":"2026-06-03T14:47:29.330Z","updatedAt":"2026-06-03T14:47:29.330Z","lawyerId":"598819a1-4e01-427a-aeaa-c98317192808","userId":null,"response":null},{"id":"b19fa80e-65c9-41b7-b22b-a4222d5c539e","rating":5,"title":null,"content":"After my auto accident, I was overwhelmed and unsure who to trust. Attorney Louis A. DeFreitas with Osbourne & Francis law office did exactly what he said he would do from the very beginning. He fought hard for my case, kept me informed throughout the process, and ultimately got me a settlement that was far beyond what another firm had tried to get me to accept.\n\nHe also helped connect me with great doctors and made sure I got the care I needed while my case was ongoing. I truly felt like he cared about me as a person, not just as another case number. I am so grateful for everything Louis A. DeFreitas and his office did for me, and I would highly recommend them to anyone dealing with an accident claim.","reviewerName":"Sara Bel","reviewerEmail":null,"isVerified":true,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2pkcFlVTjZWMXBVY1hrMlZuRmhPV0ZaVUUxcFNYYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkcFlVTjZWMXBVY1hrMlZuRmhPV0ZaVUUxcFNYYxAB!2m1!1s0x0:0xe91ac753dbdddbf7!3m1!1s2@1:CAIQACodChtycF9oOjdpYUN6V1pUcXk2VnFhOWFZUE1pSXc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/106743059346947482704/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV699sUg4Gil06RtWS126HiIxaQD6ATLxuzxAj-QCxnbdYXpNSd=s64-c-rp-mo-br100","ownerAnswer":"Sara, we’re truly grateful for your trust and support. It means a lot to know we could be there for you during a tough time, and your recommendation means even more.","ownerTimestamp":"2026-05-13T14:47:16.000Z","reviewTimestamp":"2026-04-16T12:17:53.000Z","timeAgo":"a month ago","isLocalGuide":false,"reviewPhotos":null,"createdAt":"2026-06-03T14:47:29.353Z","updatedAt":"2026-06-03T14:47:29.353Z","lawyerId":"598819a1-4e01-427a-aeaa-c98317192808","userId":null,"response":null},{"id":"e0e5265e-66b9-4946-bbef-b000c8364b18","rating":5,"title":null,"content":"I cannot speak highly enough about my experience with Osborne & Francis Law Firm. From the very beginning of my auto injury claim to the final settlement, the entire process was handled with exceptional professionalism, care, and efficiency. What could have been a stressful and overwhelming situation was made seamless and effortless thanks to their guidance and support every step of the way.\n\nA very special thank you to Attorney Christina and her assistant Jennifer, who truly went above and beyond throughout the entire process. Their communication, patience, and genuine kindness never went unnoticed. They made sure I felt informed, supported, and confident at every stage of my case. It’s rare to find a team that not only delivers outstanding results but also treats their clients with such compassion and attentiveness.\n\nThe team at Osborne & Francis Law Firm truly lives up to their reputation as “REAL TOUGH LAWYERS.” Their dedication, professionalism, and commitment to their clients set them apart. I am incredibly grateful for the outcome of my case and for the level of care I received throughout the entire experience.\n\nChoosing them to represent me was one of the best decisions I could have made, and I would confidently recommend their firm to anyone in need of strong, reliable legal representation. Thank you again for everything you have done for me.","reviewerName":"Chelsea Hair","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2tKdVlUZDRhVTlRZUVSWFl6UnpObTVoWW5sSk9FRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKdVlUZDRhVTlRZUVSWFl6UnpObTVoWW5sSk9FRRAB!2m1!1s0x0:0xe91ac753dbdddbf7!3m1!1s2@1:CAIQACodChtycF9oOkJuYTd4aU9QeERXYzRzNm5hYnlJOEE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104891311615145603425/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJX53z5YXDgtbFUBZw_Azrbg_kV_9uhcm_HHrC-azcS2xj2eA=s64-c-rp-mo-br100","ownerAnswer":"Chelsea, we’re truly grateful for your trust and support. It means a lot to know we could be there for you during a tough time, and your recommendation means even more.","ownerTimestamp":"2026-04-03T14:47:16.000Z","reviewTimestamp":"2026-03-07T16:27:20.000Z","timeAgo":"2 months ago","isLocalGuide":false,"reviewPhotos":null,"createdAt":"2026-05-08T22:46:53.954Z","updatedAt":"2026-06-03T14:47:29.395Z","lawyerId":"598819a1-4e01-427a-aeaa-c98317192808","userId":null,"response":null},{"id":"8acc6380-b26a-4847-a884-f08115467dfe","rating":5,"title":null,"content":"One of the BEST law firms in orlando Fast accurate and did everything so all I had to do was recover and focus on myself . There is so much I can say about Mr Ryan Fletcher and his team. Absolutely anyone who needs a lawyer even if only for consultation these are the ones to call.. Thans you Mr fletcher and Ms Eliana for taking great care of me. Appreciate yall so much.","reviewerName":"Jessica Freeman","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25sNmRGOVhOa2xUTFRCcVNXbGxVWEp4YlRsdGMxRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sNmRGOVhOa2xUTFRCcVNXbGxVWEp4YlRsdGMxRRAB!2m1!1s0x0:0xe91ac753dbdddbf7!3m1!1s2@1:CAIQACodChtycF9oOnl6dF9XNklTLTBqSWllUXJxbTltc1E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/112445033037972618385/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWd2JEnCtIZGb_UjKrCi4XJdCIUiXuT34TIwH_0dm7IhXT-VZID=s64-c-rp-mo-br100","ownerAnswer":"Jessica, we’re truly grateful for your trust and support. It means a lot to know we could be there for you during a tough time, and your recommendation means even more.","ownerTimestamp":"2026-04-03T14:47:16.000Z","reviewTimestamp":"2026-02-24T17:28:51.000Z","timeAgo":"3 months ago","isLocalGuide":false,"reviewPhotos":null,"createdAt":"2026-05-08T22:46:53.954Z","updatedAt":"2026-06-03T14:47:29.423Z","lawyerId":"598819a1-4e01-427a-aeaa-c98317192808","userId":null,"response":null},{"id":"1de1d1b6-3d77-4857-bb64-c1e3c328d9a8","rating":1,"title":null,"content":"I chose Osborne and Francis as my lawyers and regret it ! Do not choose them honestly they don’t like to communicate you have to literally blow there phone up to get in contact with them my attorney was rude I had to argue with her to settle out of my case . And I had to argue for them to negotiate my prices I had to argue with them to do there job there inconsiderate and they only care about them! They will low ball you with settlement prices and convince you that the price is good enough for you I hate that I was referred by them I was better off representing myself I should have fired them and negotiated my own prices I repeat DO NOT CHOOSE THEM","reviewerName":"Honesti Muller","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xsYVdWOTZUMHhPT0ZoUFlXVkhNMGh2UWxsaVRWRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsYVdWOTZUMHhPT0ZoUFlXVkhNMGh2UWxsaVRWRRAB!2m1!1s0x0:0xe91ac753dbdddbf7!3m1!1s2@1:CAIQACodChtycF9oOllaWV96T0xOOFhPYWVHM0hvQlliTVE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/117781983142420208531/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocK_agkQwp2YQu8sEXrwrxUMNMnlk0HbZsVi1j4EW0H2kobdKg=s64-c-rp-mo-br100","ownerAnswer":"Hi Honesti,<br><br>We’re sorry to hear that you feel disappointed with your experience. We take client communication and service seriously and always strive to provide attentive support and the best possible results for every client.<br><br>Because client matters are confidential, we can’t address specifics here, but we genuinely welcome the opportunity to listen and address your concerns directly. Please feel free to reach out to our client care team so we can review this with you. You can email us at gbeason@realtoughlawyers.com.<br><br>Thank you for sharing your feedback.","ownerTimestamp":"2026-03-03T14:47:16.000Z","reviewTimestamp":"2026-02-04T15:13:55.000Z","timeAgo":"3 months ago","isLocalGuide":false,"reviewPhotos":null,"createdAt":"2026-05-08T22:46:53.954Z","updatedAt":"2026-06-03T14:47:29.444Z","lawyerId":"598819a1-4e01-427a-aeaa-c98317192808","userId":null,"response":null},{"id":"dc41727a-4d76-4c4b-8aaa-0477646a993d","rating":5,"title":null,"content":"This Firm was very helpful and transparent I really appreciate their work and effort representing me! My case manager Jennifer was very good at keeping me informed on developments and updates. And my attorney Christina was very strong in her representation of me and my beliefs, so I definitely want to give them shouts and to all that was apart of my case. I really appreciate you!! 🙏🏾","reviewerName":"Arthur Wilson","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25KQ2RucEVYMVp3UmswMlJHVkphVmM1YmtkdGJFRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KQ2RucEVYMVp3UmswMlJHVkphVmM1YmtkdGJFRRAB!2m1!1s0x0:0xe91ac753dbdddbf7!3m1!1s2@1:CAIQACodChtycF9oOnJCdnpEX1ZwRk02RGVJaVc5bkdtbEE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/102958936048941163727/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocL-6fmCwylAPftb24XmxsrQDw-FTfyVy7j4NTd0xI2-eKEPgQ=s64-c-rp-mo-br100","ownerAnswer":"Thank you for your trust in our services, Arthur! We truly appreciate your recommendation and are glad to have been able to support you through such a challenging time.","ownerTimestamp":"2026-01-03T14:47:16.000Z","reviewTimestamp":"2025-12-22T17:24:21.000Z","timeAgo":"5 months ago","isLocalGuide":false,"reviewPhotos":null,"createdAt":"2026-05-08T22:46:53.954Z","updatedAt":"2026-06-03T14:47:29.470Z","lawyerId":"598819a1-4e01-427a-aeaa-c98317192808","userId":null,"response":null},{"id":"205ea4bd-c71e-4217-be2a-0ff0041a4004","rating":5,"title":null,"content":"⭐️⭐️⭐️⭐️⭐️\nI had an amazing experience with Osborne & Francis in Orlando, Florida. They were very instrumental in helping me get exactly what I needed, especially when it came to medical care. From the very beginning, they made sure I was supported, informed, and taken care of every step of the way.\nThe entire staff was professional, compassionate, and truly amazing. My outcome was very favorable, and I’m extremely grateful for their dedication and hard work. I would highly recommend Osborne & Francis to anyone who has been injured, involved in a car accident, or experienced a slip and fall.\nA special thank you to Gwen Beason — she was absolutely amazing and made the process so much easier with her kindness, patience, and attention to detail. This firm genuinely cares about their clients, and it shows.💜","reviewerName":"Harriett Williams","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2trMFYxbHRTV3BLUWpoWmVHcGlTbmR2V0d4YWJGRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2trMFYxbHRTV3BLUWpoWmVHcGlTbmR2V0d4YWJGRRAB!2m1!1s0x0:0xe91ac753dbdddbf7!3m1!1s2@1:CAIQACodChtycF9oOkk0V1ltSWpKQjhZeGpiSndvWGxabFE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/111345426923121059976/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWMFECQzs448M_b-c6Frq4l6ykHJPK6n1o9_El2dX1pVtQRf3VZ=s64-c-rp-mo-ba12-br100","ownerAnswer":"Thank you for your trust in our services, Harriet! We truly appreciate your recommendation and are glad to have been able to support you through such a challenging time.","ownerTimestamp":"2026-01-03T14:47:16.000Z","reviewTimestamp":"2025-12-22T16:39:53.000Z","timeAgo":"5 months ago","isLocalGuide":true,"reviewPhotos":null,"createdAt":"2026-05-08T22:46:53.954Z","updatedAt":"2026-06-03T14:47:29.497Z","lawyerId":"598819a1-4e01-427a-aeaa-c98317192808","userId":null,"response":null},{"id":"307fd063-0b1f-4250-9b1c-a472add1ea25","rating":5,"title":null,"content":"It was truly a great decision hiring Osborne and Francis to represent me. They are compassionate competent and indeed relentless in the pursuit of justice. I could not be more pleased with the service and outcome. Ben Garcia was great to work with.","reviewerName":"James Houston","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21sRWJGaE1ZMmxJYjAwdFlWSkZSVFJtTkY5ME9XYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sRWJGaE1ZMmxJYjAwdFlWSkZSVFJtTkY5ME9XYxAB!2m1!1s0x0:0xe91ac753dbdddbf7!3m1!1s2@1:CAIQACodChtycF9oOmlEbFhMY2lIb00tYVJFRTRmNF90OWc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101307691301064793353/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocK43J1h2lKV_6im90Xdk67Z6F32U2otSD7W3Q3H443Oa3Q5=s64-c-rp-mo-br100","ownerAnswer":"Thank you for your trust in our services, James! We truly appreciate your recommendation and are glad to have been able to support you through such a challenging time.","ownerTimestamp":"2025-12-03T14:47:16.000Z","reviewTimestamp":"2025-12-02T08:22:57.000Z","timeAgo":"Edited 6 months ago","isLocalGuide":false,"reviewPhotos":null,"createdAt":"2026-05-08T22:46:53.954Z","updatedAt":"2026-06-03T14:47:29.519Z","lawyerId":"598819a1-4e01-427a-aeaa-c98317192808","userId":null,"response":null}],"intelligence":null}}