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Which is so important to me after this traumatic experience. They started off great but communication fell off later. They did in fact try to remedy this by having I believe the owner or another partner take over the case but at that point I had already changed attorneys. 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It means a lot to our team when clients feel supported from the very beginning. Thank you for taking a moment to share your feedback from your Team Monge & Associates Injury and Accident Attorneys!","ownerTimestamp":"2025-12-16T05:36:52.000Z","reviewTimestamp":"2025-11-29T15:00:54.000Z","timeAgo":"3 months ago","isLocalGuide":false,"createdAt":"2026-05-08T23:35:12.253Z","updatedAt":"2026-05-08T23:35:12.253Z","lawyerId":"d1b6150c-3d09-4372-a394-ee08fff2dbfd","response":null},{"id":"110d83cb-7491-4e73-9415-3fba877e5e10","rating":1,"title":null,"content":"THE WORST  DONT DEAL WITH THESE PEOPLE","reviewerName":"Carlos Castenada","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25FeWVVNUpWSFY1TjNSbWVFaGpTbkV6V1hkUGNYYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25FeWVVNUpWSFY1TjNSbWVFaGpTbkV6V1hkUGNYYxAB!2m1!1s0x0:0xaf75c6c1b97b2918!3m1!1s2@1:CAIQACodChtycF9oOnEyeU5JVHV5N3RmeEhjSnEzWXdPcXc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/111998893906503273950/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-07-26T20:35:08.000Z","timeAgo":"7 months ago","isLocalGuide":true,"createdAt":"2026-05-08T23:35:12.253Z","updatedAt":"2026-05-08T23:35:12.253Z","lawyerId":"d1b6150c-3d09-4372-a394-ee08fff2dbfd","response":null},{"id":"d7ec8938-f3b7-46a0-a685-39fc33ce8014","rating":5,"title":null,"content":"Katrina give very good customer service","reviewerName":"Toneka Sanders","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2tVdGQySlZTa0Z0VkUxM1pIWlFURmhxVlRkMlFXYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tVdGQySlZTa0Z0VkUxM1pIWlFURmhxVlRkMlFXYxAB!2m1!1s0x0:0xaf75c6c1b97b2918!3m1!1s2@1:CAIQACodChtycF9oOkUtd2JVSkFtVE13ZHZQTFhqVTd2QWc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104681051780219346702/reviews?hl=en-US","ownerAnswer":"Thank you for the great feedback, Toneka! We're so glad to hear that Katrina provided you with excellent customer service! She’s a dedicated part of our team, and it’s always wonderful to see her recognized for her efforts. We appreciate you taking the time to share your experience, from your team at Monge & Associates Injury and Accident Attorneys!","ownerTimestamp":"2025-08-16T05:36:52.000Z","reviewTimestamp":"2025-07-26T06:38:36.000Z","timeAgo":"7 months ago","isLocalGuide":false,"createdAt":"2026-05-08T23:35:12.253Z","updatedAt":"2026-05-08T23:35:12.253Z","lawyerId":"d1b6150c-3d09-4372-a394-ee08fff2dbfd","response":null},{"id":"9d344a89-1486-4039-b419-faef19c8ae2c","rating":5,"title":null,"content":"So far I have been made to feel like I am important and not just another cow to be milked for insurance money to make some quick cash.","reviewerName":"Mac Henry","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT214V2VtaE5RelZCT1ZKRVNrRm9Za3BQYUZSME0wRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214V2VtaE5RelZCT1ZKRVNrRm9Za3BQYUZSME0wRRAB!2m1!1s0x0:0xaf75c6c1b97b2918!3m1!1s2@1:CAIQACodChtycF9oOmxWemhNQzVBOVJESkFoYkpPaFR0M0E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/114423575372145808287/reviews?hl=en-US","ownerAnswer":"Thank you Mac for sharing your experience, it truly means a lot to us. We’re so glad you’ve felt valued and respected throughout the process, because that’s exactly how every client should feel. You’re never just a case number here. We’re here to support you every step of the way, from your team at Monge & Associates Injury and Accident Attorneys.","ownerTimestamp":"2025-08-16T05:36:52.000Z","reviewTimestamp":"2025-07-25T19:56:37.000Z","timeAgo":"7 months ago","isLocalGuide":false,"createdAt":"2026-05-08T23:35:12.253Z","updatedAt":"2026-05-08T23:35:12.253Z","lawyerId":"d1b6150c-3d09-4372-a394-ee08fff2dbfd","response":null},{"id":"d4d983ae-2946-49f1-afe6-f2a52750380e","rating":5,"title":null,"content":"Katrina was wonderful thank you","reviewerName":"Jimmy Bunch","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xwc2RtaHJSa1F0T1ZKWWJVMUZNUzFJT0dGRExXYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwc2RtaHJSa1F0T1ZKWWJVMUZNUzFJT0dGRExXYxAB!2m1!1s0x0:0xaf75c6c1b97b2918!3m1!1s2@1:CAIQACodChtycF9oOlpsdmhrRkQtOVJYbU1FMS1IOGFDLWc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/102666833389277215507/reviews?hl=en-US","ownerAnswer":"Thank you so much, Jimmy and we’re glad to hear Katrina was wonderful in helping you, and we truly appreciate you taking the time to share that with us from your team at Monge & Associates Injury and Accident Attorneys.","ownerTimestamp":"2025-08-16T05:36:52.000Z","reviewTimestamp":"2025-07-25T19:22:48.000Z","timeAgo":"7 months ago","isLocalGuide":false,"createdAt":"2026-05-08T23:35:12.253Z","updatedAt":"2026-05-08T23:35:12.253Z","lawyerId":"d1b6150c-3d09-4372-a394-ee08fff2dbfd","response":null},{"id":"f92439d7-3b8b-4ede-89e9-9fc76f0d040e","rating":5,"title":null,"content":"Gwen did great job, helping me in my case\nThank you.","reviewerName":"Haidy Haidy","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xsUlNEUjNkMGhUVWpoVmFrMU9ZMHBQUlhOTFgwRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsUlNEUjNkMGhUVWpoVmFrMU9ZMHBQUlhOTFgwRRAB!2m1!1s0x0:0xaf75c6c1b97b2918!3m1!1s2@1:CAIQACodChtycF9oOllRSDR3d0hTUjhVak1OY0pPRXNLX0E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/117621624647847466924/reviews?hl=en-US","ownerAnswer":"Thank you so much Haidy for your kind words! We're glad to hear that Gwen did a great job helping you with your case as she truly cares about every client she works with. Your feedback means a lot to us and motivates our entire team to keep delivering the best support possible. Thanks again from your team at Monge & Associates Injury and Accident Attorneys!","ownerTimestamp":"2025-08-16T05:36:52.000Z","reviewTimestamp":"2025-07-25T18:26:16.000Z","timeAgo":"7 months ago","isLocalGuide":true,"createdAt":"2026-05-08T23:35:12.253Z","updatedAt":"2026-05-08T23:35:12.253Z","lawyerId":"d1b6150c-3d09-4372-a394-ee08fff2dbfd","response":null},{"id":"71c4d859-8095-4d13-9b5e-475c83079a9a","rating":5,"title":null,"content":"Very easy to deal with.","reviewerName":"Chettie Kay","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2t4cFVuRTJlbGhmVlVRNGNtTXhTbUZNZWtNNFgwRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4cFVuRTJlbGhmVlVRNGNtTXhTbUZNZWtNNFgwRRAB!2m1!1s0x0:0xaf75c6c1b97b2918!3m1!1s2@1:CAIQACodChtycF9oOkxpUnE2elhfVUQ4cmMxSmFMekM4X0E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101283092256855391782/reviews?hl=en-US","ownerAnswer":"Thank you for the kind words! We’re glad to hear the process felt easy and smooth for you, that’s exactly what we aim for when supporting our clients, from your team at Monge & Associates Injury and Accident Attorneys.","ownerTimestamp":"2025-08-16T05:36:52.000Z","reviewTimestamp":"2025-07-25T15:00:39.000Z","timeAgo":"7 months ago","isLocalGuide":false,"createdAt":"2026-05-08T23:35:12.253Z","updatedAt":"2026-05-08T23:35:12.253Z","lawyerId":"d1b6150c-3d09-4372-a394-ee08fff2dbfd","response":null},{"id":"d67ffa94-d937-4d8a-8c05-97ee9d073764","rating":5,"title":null,"content":"Very professional and courteous and helpful hope they will be able to help me with my case thank you so much and God bless 😊🙏","reviewerName":"SHARON COOPER","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21aMWNVdDFWRnBqWDFCUVQzZHNaVVZ1U0ZFeU9VRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aMWNVdDFWRnBqWDFCUVQzZHNaVVZ1U0ZFeU9VRRAB!2m1!1s0x0:0xaf75c6c1b97b2918!3m1!1s2@1:CAIQACodChtycF9oOmZ1cUt1VFpjX1BQT3dsZUVuSFEyOUE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/117590031434389203658/reviews?hl=en-US","ownerAnswer":"Thank you so much for your kind words, Sharon! We truly appreciate you taking the time to share your experience. It means a lot to know you felt supported and treated with care. We're here for you every step of the way and are hopeful we can bring you the results you're looking for. Wishing you continued strength and blessings, from your team at Monge & Associates Injury and Accident Attorneys!","ownerTimestamp":"2025-08-16T05:36:52.000Z","reviewTimestamp":"2025-07-22T04:39:50.000Z","timeAgo":"7 months ago","isLocalGuide":false,"createdAt":"2026-05-08T23:35:12.253Z","updatedAt":"2026-05-08T23:35:12.253Z","lawyerId":"d1b6150c-3d09-4372-a394-ee08fff2dbfd","response":null},{"id":"8921ba0f-2456-43a0-ac4b-795640f97e3b","rating":5,"title":null,"content":"Elly was the ray of sunshine I needed in dealing with the “other persons” insurance that does not want to pay me anything even though they should. As I was injured due to their driver’s negligence.","reviewerName":"Linka Wheeler","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25OYVpFRnJXVm8yWm05QmJXWjNXVXB0WTBORlRXYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OYVpFRnJXVm8yWm05QmJXWjNXVXB0WTBORlRXYxAB!2m1!1s0x0:0xaf75c6c1b97b2918!3m1!1s2@1:CAIQACodChtycF9oOnNaZEFrWVo2Zm9BbWZ3WUptY0NFTWc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/102892274911047607532/reviews?hl=en-US","ownerAnswer":"Thank you for sharing that, Linka. We’re so sorry you had to deal with such a frustrating situation, but we’re incredibly glad Elly was able to step in and be that ray of sunshine for you. She truly cares about making sure our clients feel supported, especially when facing unfair treatment. You absolutely deserve to be heard and helped, and we’re here to make sure that happens. We're honored to be in your corner, from your team at Monge & Associates Injury and Accident Attorneys!","ownerTimestamp":"2025-08-16T05:36:52.000Z","reviewTimestamp":"2025-07-21T19:13:08.000Z","timeAgo":"7 months ago","isLocalGuide":true,"createdAt":"2026-05-08T23:35:12.253Z","updatedAt":"2026-05-08T23:35:12.253Z","lawyerId":"d1b6150c-3d09-4372-a394-ee08fff2dbfd","response":null}],"intelligence":null}}