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Mind you I never reached out to them Scott reached out to me. Once the process got started I heard nothing back from this fir whatsoever. After calling and calling leaving message after message I literally had to tell the receptionist that if i didn’t hear back from anyone that I would take matters in my own hands and that’s when I finally got a call back (2 months later). When receiving the call back they practically told me that there was nothing that they can do for me, which was fine but why make me wait without reaching out all of that time. I feel like i was scammed by this law firm and I would never recommend this firm to anyone. Horrible business with their client.","reviewerName":"Whitney Carter","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xCNWQyZEhiWE5UV0djMU5qQktZV05EZERsVWFGRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCNWQyZEhiWE5UV0djMU5qQktZV05EZERsVWFGRRAB!2m1!1s0x0:0xacbc1599bc29c021!3m1!1s2@1:CAIQACodChtycF9oOlB5d2dHbXNTWGc1NjBKYWNDdDlUaFE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/109910568403221514995/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKZEwggwa_a77n7KaFli6yTPNU_s68Pa-THof9E6vxkSDxDXQ=s64-c-rp-mo-br100","ownerAnswer":"We understand how frustrating it is to be injured in an accident only to discover there is no insurance coverage available and share your frustration with the situation. However, we worked diligently on your behalf from day one and did everything in our power to find insurance coverage that could  help your situation. While we wish the circumstances could have been different, we want to clarify the timeline of our work on your case.<br><br>Your claim was opened the same day you were referred to us. When we learned the at-fault driver had no insurance, we immediately opened an uninsured motorist claim with the insurance carrier for the vehicle you were in—on that very same day. When we received confirmation that uninsured motorist coverage had not been purchased by the owner of that vehicle, we promptly shared this information with you. This confirmation arrived just four days before your review was posted.<br><br>While we wish the outcome had been different, the unfortunate reality is that without insurance from the at-fault driver and without uninsured motorist coverage for you or the vehicle you were in, there was no avenue to pursue compensation. This is precisely why we've spent 25 years educating our community about the critical importance of uninsured motorist coverage through articles, public speeches, free insurance policy reviews, and other efforts.<br><br>Uninsured motorist coverage protects you when an at-fault driver has no insurance. Had this coverage been in place, your case would have had a different outcome. We strongly encourage everyone reading this to review their auto insurance policies today and add this essential protection if they don't already have it. We remain committed to serving our community and wish you the best in your recovery.<br>","ownerTimestamp":"2026-02-16T09:45:01.000Z","reviewTimestamp":"2026-01-24T14:07:09.000Z","timeAgo":"a month ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:50:20.660Z","updatedAt":"2026-05-08T23:50:20.660Z","lawyerId":"3e8a3773-0531-4ec5-9a14-d3ebdd8aac79","userId":null,"response":null},{"id":"ef5c8772-f8a7-40f6-bc70-27eb0a3316be","rating":5,"title":null,"content":"They were very concerned with my needs and concerns...very professional and empathetic...would use them again and recommend them with true sincerity","reviewerName":"James Tinsley","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT20xNFF6RnpRemxGUTJJNGQwNVpUM3BDVEhVNVUxRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xNFF6RnpRemxGUTJJNGQwNVpUM3BDVEhVNVUxRRAB!2m1!1s0x0:0xacbc1599bc29c021!3m1!1s2@1:CAIQACodChtycF9oOm14QzFzQzlFQ2I4d05ZT3pCTHU5U1E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101546874564274768284/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIx3iROJIkq4YRkBx-g6S3Q7bAC69cfA1scqmSe82wgoTJCrw=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-01-12T15:11:06.000Z","timeAgo":"2 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:50:20.660Z","updatedAt":"2026-05-08T23:50:20.660Z","lawyerId":"3e8a3773-0531-4ec5-9a14-d3ebdd8aac79","userId":null,"response":null},{"id":"63e9e82f-620f-493b-b839-7cbc4c4f66f3","rating":5,"title":null,"content":"Great attorneys and staff. 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