{"success":true,"data":{"id":"e2fddd03-a238-4116-bb51-89ad25d6a184","slug":"mario-serralta-associates-coral-gables-fl","name":"Mario Serralta & Associates","firstName":null,"lastName":null,"firmName":"Mario Serralta & Associates","email":null,"phone":"+1786-481-1238","website":"https://abogadomario.com/?utm_campaign=gmb","headshotUrl":null,"photoUrl":null,"logoUrl":null,"address":"7900 Oak Ln #301","address2":null,"city":"Miami Lakes","county":null,"state":"FL","zipCode":"33016","latitude":25.9080232,"longitude":-80.3297099,"serviceCounties":[],"serviceCities":[],"specialties":[],"barNumber":null,"barState":"CO","licenseDate":null,"verified":false,"verifiedAt":null,"verifiedBy":null,"practiceAreas":[],"yearsExperience":0,"casesWon":0,"totalSettlements":null,"bio":null,"tagline":null,"consultationFee":null,"education":[],"awards":[],"caseResults":[],"faqs":[],"googleDescription":"7900 Oak Ln #301, Miami Lakes, FL 33016","googleCategory":"Personal injury attorney","googleCategoryIds":["personal_injury_lawyer","law_firm","lawyer","legal_services"],"googlePlaceId":"ChIJg7b2Dhql2YgR9ta3r4Jlbzo","googleCid":"4210695788582917878","googleMapsUrl":null,"isClaimed":true,"totalPhotos":11,"workHours":{"timetable":{"friday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"monday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"sunday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"tuesday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"saturday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"thursday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"wednesday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}]},"current_status":"open"},"businessAttributes":null,"peopleAlsoSearch":null,"websiteScreenshotUrl":null,"subscriptionTier":"free","subscriptionStatus":"active","subscriptionStartDate":null,"subscriptionEndDate":null,"monthlyLeadCap":5,"leadsReceivedThisMonth":0,"currentMonthLeads":0,"monthlySpendCap":null,"spentThisMonth":"0","capResetDate":null,"trialEndsAt":null,"preferredCrashTypes":[],"preferredSeverities":[],"minLeadScore":0,"maxLeadRadius":50,"acceptsAfterHours":false,"preferredContactMethod":"EMAIL","notificationEmail":null,"notificationPhone":null,"emailNotifications":true,"smsNotifications":false,"rating":"4.4","averageRating":4.4,"reviewsCount":100,"reviewCount":100,"avgResponseTime":null,"averageResponseTime":null,"reviewsRefreshedAt":null,"profileViews":19,"leadsReceived":0,"totalLeadsReceived":0,"leadsContacted":0,"totalLeadsContacted":0,"leadsConverted":0,"totalLeadsSigned":0,"conversionRate":0,"totalRevenue":"0","rankingScore":0,"profileCompleteness":0,"status":"PENDING","isActive":true,"isPaused":false,"pausedAt":null,"pausedUntil":null,"pauseReason":null,"isVerified":false,"isFeatured":false,"createdAt":"2026-05-08T22:35:56.656Z","updatedAt":"2026-06-12T06:18:10.199Z","lastLoginAt":null,"lastActiveAt":"2026-05-08T22:35:56.656Z","userId":null,"reviews":[{"id":"91f19db2-db3f-499f-b3a6-c5bedfbe5203","rating":5,"title":null,"content":"Excellent lawyer. The team was very attentive and always answered my questions. They helped me a lot with my case. I recommend them 100%.","reviewerName":"Luz Maria Perez","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xWNFFYRjJRWGwwU0ZsUVJHaFBOemsxYTJRNFQyYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWNFFYRjJRWGwwU0ZsUVJHaFBOemsxYTJRNFQyYxAB!2m1!1s0x0:0x3a6f6582afb7d6f6!3m1!1s2@1:CAIQACodChtycF9oOlV4QXF2QXl0SFlQRGhPNzk1a2Q4T2c%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/113377595845652358447/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVxSyoTvEPxjprSpHApi1HKkvl9vaIZ513CPP_Qmniki-MqJOf_=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-03-16T05:53:28.000Z","timeAgo":"2 hours ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":3},"createdAt":"2026-05-08T22:35:56.698Z","updatedAt":"2026-05-08T22:35:56.698Z","lawyerId":"e2fddd03-a238-4116-bb51-89ad25d6a184","userId":null,"response":null},{"id":"7e37126d-281b-44ab-a653-6970c45a9fb5","rating":5,"title":null,"content":"They got my car fixed and helped me with my injuries.\n\nHighly recommend Mario Serralta & Associates","reviewerName":"Julian Guzman","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2toUlRUVlpiV0o1WkZvNVF6UkRlbFpxWW1FNFgxRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toUlRUVlpiV0o1WkZvNVF6UkRlbFpxWW1FNFgxRRAB!2m1!1s0x0:0x3a6f6582afb7d6f6!3m1!1s2@1:CAIQACodChtycF9oOkhRTTVZbWJ5ZFo5QzRDelZqYmE4X1E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/105620625116124430884/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJJ5R6FxwfH6QMe9Y-F8ANyQE9d1Moon1rsnHdbZ9odp8aZTg=s64-c-rp-mo-br100","ownerAnswer":"Thank you for the recommendation. <br><br>Helping and representing you was a pleasure. <br><br>Best Wishes<br><br>MARIO SERRALTA ","ownerTimestamp":"2026-03-09T08:14:24.000Z","reviewTimestamp":"2026-03-06T01:47:17.000Z","timeAgo":"a week ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T22:35:56.698Z","updatedAt":"2026-05-08T22:35:56.698Z","lawyerId":"e2fddd03-a238-4116-bb51-89ad25d6a184","userId":null,"response":null},{"id":"c0a781df-34b9-4141-9b48-b42108eaa96e","rating":5,"title":null,"content":"My grandmother injured herself at Walmart and Mario and his staff took excellent care of her health and got her the money she deserved. Thank you!","reviewerName":"Jovany Hernandez","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25sMGQwNDNhVzFoWm5KTVNFRkRNbWRsU0ZOQlZWRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sMGQwNDNhVzFoWm5KTVNFRkRNbWRsU0ZOQlZWRRAB!2m1!1s0x0:0x3a6f6582afb7d6f6!3m1!1s2@1:CAIQACodChtycF9oOnl0d043aW1hZnJMSEFDMmdlSFNBVVE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101643005009087308200/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKY2FSsY-BWpiQc0DAs29b59gKkscemML3sY5xTbZQ00cYTjA=s64-c-rp-mo-br100","ownerAnswer":"My staff and I appreciated your grandmother as a person and as a client and we wish nothing but the best for her and you and your loved ones moving forward.<br><br>We are always available if you have any legal questions.  You know we care and we are very straightforward. <br><br>Thank You <br><br>MARIO SERRALTA ","ownerTimestamp":"2026-03-09T08:14:24.000Z","reviewTimestamp":"2026-03-06T01:37:45.000Z","timeAgo":"a week ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T22:35:56.698Z","updatedAt":"2026-05-08T22:35:56.698Z","lawyerId":"e2fddd03-a238-4116-bb51-89ad25d6a184","userId":null,"response":null},{"id":"373598a8-04de-49bc-b12c-90c7ea5ca0ce","rating":5,"title":null,"content":"I am very pleased with the assistance I received from attorney Mario Serralta's office with my case. All the staff were very attentive and kind. I highly recommend them; they are very efficient. Thank you all very much. Thank you, Mr. Mario.","reviewerName":"Leticia Tejedor","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25Kc1pYbGZiV2h4VkZOdE5tRlJiakpHVkRsa1FsRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Kc1pYbGZiV2h4VkZOdE5tRlJiakpHVkRsa1FsRRAB!2m1!1s0x0:0x3a6f6582afb7d6f6!3m1!1s2@1:CAIQACodChtycF9oOnJsZXlfbWhxVFNtNmFRbjJGVDlkQlE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107176201039211706187/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocLifDJO8JSSo-KLg5BA5iPzK5444Esya61RpDllp_-bHY7AZQ=s64-c-rp-mo-br100","ownerAnswer":"Thank you very much, Leticia.<br><br>It was a pleasure representing you, and I wish you all the best.<br><br>Mario Serralta","ownerTimestamp":"2026-03-09T08:14:24.000Z","reviewTimestamp":"2026-03-05T00:36:26.000Z","timeAgo":"a week ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T22:35:56.698Z","updatedAt":"2026-05-08T22:35:56.698Z","lawyerId":"e2fddd03-a238-4116-bb51-89ad25d6a184","userId":null,"response":null},{"id":"a01a0295-ce40-4f24-a121-86bf44f92606","rating":5,"title":null,"content":"I had an amazing experience . Attorney Serralta is very attentive he explains the process from the beginning to the end. Call him for any legal help he will meet with you personally","reviewerName":"Melissa Montes","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21JeE9GbGtUalZ6TUcxWmEzZzBSVVoyZUVwWmFrRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21JeE9GbGtUalZ6TUcxWmEzZzBSVVoyZUVwWmFrRRAB!2m1!1s0x0:0x3a6f6582afb7d6f6!3m1!1s2@1:CAIQACodChtycF9oOmIxOFlkTjVzMG1Za3g0RUZ2eEpZakE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/112077520233474498251/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIFuVHmjALaRnh7S1iDqYjNWplhAiG-Svn3sbsU0WI_DL2Z3w=s64-c-rp-mo-br100","ownerAnswer":"Thank you for taking the time to do the review Ms. Montes. <br>I am glad you said what you said because I think it is so important that the lawyer meet directly with the client, that way, we can do the best job possible for you.<br><br>Best Wishes <br><br>MARIO SERRALTA ","ownerTimestamp":"2026-03-09T08:14:24.000Z","reviewTimestamp":"2026-03-05T00:21:54.000Z","timeAgo":"a week ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T22:35:56.698Z","updatedAt":"2026-05-08T22:35:56.698Z","lawyerId":"e2fddd03-a238-4116-bb51-89ad25d6a184","userId":null,"response":null},{"id":"1e6eba0f-9301-45ad-ab91-9e18dbbbf7b4","rating":5,"title":null,"content":"Hey Mario Serralta & associates, I noticed your office gets busy. I built a custom AI receptionist that answers your missed calls and qualifies leads 24/7. Want to try it?","reviewerName":"mohit thawre","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21KbFRYZE1UVVJQYmxkb1ozWlBaMjlUWVdaSExYYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KbFRYZE1UVVJQYmxkb1ozWlBaMjlUWVdaSExYYxAB!2m1!1s0x0:0x3a6f6582afb7d6f6!3m1!1s2@1:CAIQACodChtycF9oOmJlTXdMTURPbldoZ3ZPZ29TYWZHLXc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/109796658021388491125/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKPZKbRBsJzzAI1DBL4h5-U48F21ceDET2UC9zXRYNbJvErZg=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-03-02T16:12:00.000Z","timeAgo":"a week ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T22:35:56.698Z","updatedAt":"2026-05-08T22:35:56.698Z","lawyerId":"e2fddd03-a238-4116-bb51-89ad25d6a184","userId":null,"response":null},{"id":"e0f4216d-9890-4551-a0e4-94fad1daceb2","rating":1,"title":null,"content":"Mr. Mario Serralta, in response to your comment: From Laura Reyes\n\nYou never spoke directly with any of the three of us during the almost two years this process lasted. You never showed your face. On the day of the deposition, you walked right past us without greeting us and without knowing who we were. The lawyer who was present was another member of your firm, not you.\n\nFrom the first day of the case, we explained exactly what had happened and were informed that we had indeed been issued the ticket. You said you would review the case and later called us to confirm that you would take it. You even came to my house to sign the documents. The entire process was handled by assistants from your office; they were the only people with whom we had direct communication.\n\nEvery three months we called to ask for updates, and we were always told that we had to wait. Almost two years passed like this, and only when the case was about to expire did you begin to take action, when the legal deadline had practically run out.\n\nIf you claim I told the police something different, that should have been reviewed at the beginning of the case, not after almost two years when it was too late to correct anything.\n\nYou didn't charge fees because, as is well known, these types of cases are only paid if you win.\n\nIt's also important to clarify that the insurance company's lawyer would never offer compensation without a judge involved. You promised the three of us that you would speak with the insurance company's lawyer and help us, but then you refused, claiming you had another, more important case, and told us to find another lawyer, without providing any information or support. That's unethical, since I had no direct contact with the insurance company's lawyer or legal guidance to proceed on my own.\n\nThe delayed and improper handling of the case was so serious that when I went to another lawyer, he refused to take it. Among other things, the three cases shouldn't have been consolidated, and everything was done late, leaving the situation unresolved.\n\nYou filed the case in court in August 2025, even though the two-year statute of limitations expired in September 2025, as the incident occurred in September 2023. Due to your mismanagement and the fact that the case was filed practically out of time, no other attorney was able to take it, even though it had a real chance of being won. Your actions left the case with no room for maneuver and no legal solution.","reviewerName":"Amada Rodríguez","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xkVVRsSm5ia1JxYVVReU1td3pVRFpGWjBnM2RHYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkVVRsSm5ia1JxYVVReU1td3pVRFpGWjBnM2RHYxAB!2m1!1s0x0:0x3a6f6582afb7d6f6!3m1!1s2@1:CAIQACodChtycF9oOldUTlJnbkRqaUQyMmwzUDZFZ0g3dGc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/100658563719432015852/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKQmuNKMJchXeXZzOj_yHvWjWV1UsgKmgRANlbyExLzEnOcJQ=s64-c-rp-mo-br100","ownerAnswer":"Thank you for your comment. We do note that this review appears to reference statements made on behalf of another individual rather than the person posting the review.<br><br>Because attorneys are bound by strict confidentiality and ethical obligations, we cannot discuss the details of any client matter in a public forum. For that reason, we are unable to address the specific allegations mentioned here.<br><br>Our firm takes client concerns seriously and works diligently to handle every matter in accordance with the professional standards required of attorneys in Florida. If the individual involved would like to discuss their concerns directly, we encourage them to contact our office so the matter can be reviewed privately.","ownerTimestamp":"2026-03-09T08:14:24.000Z","reviewTimestamp":"2025-12-13T20:21:27.000Z","timeAgo":"3 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T22:35:56.698Z","updatedAt":"2026-05-08T22:35:56.698Z","lawyerId":"e2fddd03-a238-4116-bb51-89ad25d6a184","userId":null,"response":null},{"id":"1af4114d-d92a-4d49-9ea0-aabe136aa48b","rating":1,"title":null,"content":"My experience with this lawyer was very negative. I was with him for almost two years, and during that entire time, I never had an in-person meeting, nor did I see any real progress in my case. Communication was poor, and the process was not handled properly.\n\nThroughout that time, he kept me under the impression that I was going to win the case, giving me unfounded hope, which prevented me from seeking another lawyer or exploring other options in time.\n\nWhat little work was done was done poorly, and this mismanagement left my case without any real options when the legal deadline was approaching. Because of this, no other lawyer wanted to take my case.\n\nFinally, after almost two years, it was the only time I spoke directly with him, and in that conversation, he told me to find another lawyer, even though he had been my lawyer from the beginning. By then, I no longer had the legal time to do so, and I was left completely disadvantaged.","reviewerName":"Laura Reyes","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2kweFIzSXlVVlJsZEVwVFVtMUJURnBFZVhkYVIzYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kweFIzSXlVVlJsZEVwVFVtMUJURnBFZVhkYVIzYxAB!2m1!1s0x0:0x3a6f6582afb7d6f6!3m1!1s2@1:CAIQACodChtycF9oOi0xR3IyUVRldEpTUm1BTFpEeXdaR3c%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/109479376058055607922/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVBWwkbokPDM4b5F_xnKVtnldfcZCy9Xm_InKNFmal2AWXSOfoQ9Q=s64-c-rp-mo-ba3-br100","ownerAnswer":"Thank you for your comment. We are sorry to hear that you feel dissatisfied with your experience.<br><br>Because attorneys are bound by strict confidentiality and ethical rules, we cannot publicly discuss the specific facts, strategy, or communications related to any client matter in an online forum. For that reason, it would be inappropriate for us to address the detailed allegations contained in this review.<br><br>That said, our firm carefully evaluates every case based on the available facts, documentation, and applicable law. In many matters, multiple attorneys and staff members assist with a case as part of a team approach, which is standard practice in law firms and helps ensure that deadlines and legal procedures are handled appropriately.<br><br>We strongly disagree with the characterization that this matter was mishandled. Throughout our practice, we work diligently to provide honest case evaluations and to act in accordance with the professional and ethical standards required of attorneys in Florida.<br><br>We understand that not every legal matter ends in the outcome a client hopes for, but we remain committed to treating every individual who contacts our office with professionalism and respect.<br><br>If you would like to discuss your concerns directly, we encourage you to contact our office so the matter can be reviewed privately.","ownerTimestamp":"2026-03-09T08:14:24.000Z","reviewTimestamp":"2025-12-13T03:50:18.000Z","timeAgo":"3 months ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":86},"createdAt":"2026-05-08T22:35:56.698Z","updatedAt":"2026-05-08T22:35:56.698Z","lawyerId":"e2fddd03-a238-4116-bb51-89ad25d6a184","userId":null,"response":null},{"id":"76b59ac9-0bbc-4ef9-8451-81ac9664d289","rating":1,"title":null,"content":"It was the worst place to go. They offer me an amount of money then they change it to another one that it was less had the worst experience they don’t promise you or help you. They’re not with you the assistant called and gave me an amount and then they called me back today and they changed the amount for lessand then they were full of excuses. It was a horrible experience. I don’t recommend it.","reviewerName":"Iraida Sanchez","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2padkxWZHlla2hTVkdKR01GbHZkVTlJY2xaMmIwRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2padkxWZHlla2hTVkdKR01GbHZkVTlJY2xaMmIwRRAB!2m1!1s0x0:0x3a6f6582afb7d6f6!3m1!1s2@1:CAIQACodChtycF9oOjZvLVdyekhSVGJGMFlvdU9IclZ2b0E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/109257247441631564596/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV-4gkBrgxdkwvrVH5Am-QlAoX_nUnBoW4IRK5E5qQr8Pz1Fl8P=s64-c-rp-mo-br100","ownerAnswer":"We’re sorry to see this review. Based on our records, this matter does not accurately reflect the facts or outcome of the situation. For confidentiality reasons, we cannot discuss case details publicly. We always act in our clients’ best interests and encourage anyone with concerns to contact our office directly so we can address them appropriately.<br><br>Please remember that we always provide a closing statement and if a client is not in agreement, the case does not settle. We NEVER settle a case without a signed closing statement that says that  the \"client signs stating that they are completely satisfied with the settlement and the amount the case was settled and the amount the client is receiving\"<br><br>NO CASE IS SETTLED WITH THE CLIENT'S SIGNATURE THAT THEY ARE COMPLETELY SATISFIED WITH THE AGREEMENT.  <br><br>Your review is misdirected and misleading. ","ownerTimestamp":"2026-03-09T08:14:24.000Z","reviewTimestamp":"2025-11-19T23:31:50.000Z","timeAgo":"3 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T22:35:56.698Z","updatedAt":"2026-05-08T22:35:56.698Z","lawyerId":"e2fddd03-a238-4116-bb51-89ad25d6a184","userId":null,"response":null},{"id":"8c4b5f26-2886-4076-af49-5f0342ea3b50","rating":5,"title":null,"content":"Without a doubt, I am very grateful to everyone for the great work they did in my case. I can tell you that if you need a lawyer to represent you in any accident involving a fall, they are the best. We won my case thanks to God and the entire team who represent us when we experience an accident. Thank you so much. Attorney Mario Serralta and his great team. Blessings! 👌👌👌👌","reviewerName":"Xiomara Morales","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2tOM01ucFJPVU5QWkRoc01qRjNZWGc0ZDNOeU0yYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tOM01ucFJPVU5QWkRoc01qRjNZWGc0ZDNOeU0yYxAB!2m1!1s0x0:0x3a6f6582afb7d6f6!3m1!1s2@1:CAIQACodChtycF9oOkN3MnpROUNPZDhsMjF3YXg4d3NyM2c%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/102160418010389931071/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIfyQIgYdEiA8aMrqfgnSQ0o5lXj_ote6DJmcvJMGWZHN_tdw=s64-c-rp-mo-br100","ownerAnswer":"My dear Xiomara,<br><br>It has been a pleasure meeting you, and I truly wish you all the best.<br><br>Thank you very much and blessings.<br><br>Mario Serralta","ownerTimestamp":"2025-11-16T08:14:24.000Z","reviewTimestamp":"2025-10-31T09:19:20.000Z","timeAgo":"4 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T22:35:56.698Z","updatedAt":"2026-05-08T22:35:56.698Z","lawyerId":"e2fddd03-a238-4116-bb51-89ad25d6a184","userId":null,"response":null}],"intelligence":null}}