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We appreciate your kind words and your support of Marc Whitehead & Associates.","ownerTimestamp":"2026-02-23T06:39:17.000Z","reviewTimestamp":"2026-02-20T01:10:49.000Z","timeAgo":"3 weeks ago","isLocalGuide":true,"createdAt":"2026-05-08T22:26:23.483Z","updatedAt":"2026-05-08T22:26:23.483Z","lawyerId":"6b2b816b-6a6d-4d36-ab0e-bb7920f4e55e","response":null},{"id":"441b35f2-667e-47d6-8bb7-0447b393b72a","rating":5,"title":null,"content":"Agnes took care of my intake, she was very consistent, informative, understanding, and took the time to actually LISTEN to the things I had to say; she was not dismissive, and was very patient with me as I scrambled to explain what was going on. I'd like to accentuate on the took the time to listen and patience part because the lawyer I had called previously shot me down instantly and I wasn't able to get much out about my case before I was dismissed.\nMy case is still in process, but I do want to take the time to mention the firm taking my case on was validating in comparison to how invalidating the whole process can be. It definitely supports hopefulness, and I'm grateful to have found and reached out to the firm.","reviewerName":"Ashley Dawn","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2tjMFdHTnRVazFqY1VwSWJsSXlURXRqTFRKQlFsRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tjMFdHTnRVazFqY1VwSWJsSXlURXRqTFRKQlFsRRAB!2m1!1s0x0:0x8a465eabf1da78d3!3m1!1s2@1:CAIQACodChtycF9oOkc0WGNtUk1jcUpIblIyTEtjLTJBQlE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/108601052072733506537/reviews?hl=en-US","ownerAnswer":"Thank you so much for sharing this, Ashley. We’re really glad Agnes took the time to listen, answer your questions, and make you feel heard and supported! We appreciate your trust and look forward to continuing to support you as your case moves forward.","ownerTimestamp":"2026-02-23T06:39:17.000Z","reviewTimestamp":"2026-02-19T16:34:45.000Z","timeAgo":"3 weeks ago","isLocalGuide":false,"createdAt":"2026-05-08T22:26:23.483Z","updatedAt":"2026-05-08T22:26:23.483Z","lawyerId":"6b2b816b-6a6d-4d36-ab0e-bb7920f4e55e","response":null},{"id":"fb28044f-619a-40b6-9eea-ea5de0c689f8","rating":5,"title":null,"content":"I had the privilege of speaking with Joan. She was amazing to work with, answered all my questions efficiently and in a way I could understand. Also took the time to listen to me and wait for my responses when my memory decided to fail me. She walked me through the entire process and was great to work with.","reviewerName":"Scott Guilliams","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2tzeFkwaENZMkV5TVRRMlEyMVlZMUU0U210d1VXYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tzeFkwaENZMkV5TVRRMlEyMVlZMUU0U210d1VXYxAB!2m1!1s0x0:0x8a465eabf1da78d3!3m1!1s2@1:CAIQACodChtycF9oOksxY0hCY2EyMTQ2Q21YY1E4SmtwUWc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/115896490894388155644/reviews?hl=en-US","ownerAnswer":"Thank you for sharing your experience, Scott. We’re so glad to hear that Joan took the time to listen, explain everything clearly, and support you with patience and understanding. We truly appreciate your kind words and your trust in our team!","ownerTimestamp":"2026-02-23T06:39:17.000Z","reviewTimestamp":"2026-02-18T23:49:37.000Z","timeAgo":"3 weeks ago","isLocalGuide":true,"createdAt":"2026-05-08T22:26:23.483Z","updatedAt":"2026-05-08T22:26:23.483Z","lawyerId":"6b2b816b-6a6d-4d36-ab0e-bb7920f4e55e","response":null},{"id":"542b0d3b-e8fd-43c4-9b7d-5ee395ffb20c","rating":5,"title":null,"content":"Mercy Ardiente was very compassionate, and attentive to my questions and concerns. She is very informative and knowledgeable in her work. She seems to care deeply in helping people. I am so grateful for her support.","reviewerName":"Maxine Zamora","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2pWUWNuSlZXR1ZvWVMwd1EzZExjbWQwTkdWU1dsRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWUWNuSlZXR1ZvWVMwd1EzZExjbWQwTkdWU1dsRRAB!2m1!1s0x0:0x8a465eabf1da78d3!3m1!1s2@1:CAIQACodChtycF9oOjVQcnJVWGVoYS0wQ3dLcmd0NGVSWlE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/111827975384180725211/reviews?hl=en-US","ownerAnswer":"Thank you, Maxine! We’re so glad to hear Mercy was compassionate, attentive, and supportive throughout your experience. Your kind words mean a lot to all of us at Marc Whitehead & Associates.","ownerTimestamp":"2026-02-23T06:39:17.000Z","reviewTimestamp":"2026-02-18T23:37:20.000Z","timeAgo":"3 weeks ago","isLocalGuide":false,"createdAt":"2026-05-08T22:26:23.483Z","updatedAt":"2026-05-08T22:26:23.483Z","lawyerId":"6b2b816b-6a6d-4d36-ab0e-bb7920f4e55e","response":null},{"id":"c41b53c0-1a10-4be0-9f69-b4f4618901f7","rating":5,"title":null,"content":"Joan has been excellent and exceptional in customer service skills…very accurate and knowledgeable. We appreciate you!!!","reviewerName":"Regina Perry-Glaze","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2kxaWVEUk5YMEowTjNaQ1UyeHNRMnh5WkU5bmExRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxaWVEUk5YMEowTjNaQ1UyeHNRMnh5WkU5bmExRRAB!2m1!1s0x0:0x8a465eabf1da78d3!3m1!1s2@1:CAIQACodChtycF9oOi1ieDRNX0J0N3ZCU2xsQ2xyZE9na1E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/108011795739093637290/reviews?hl=en-US","ownerAnswer":"Thank you Regina! Your kind words mean a lot to all of us at Marc Whitehead & Associates.","ownerTimestamp":"2026-02-23T06:39:17.000Z","reviewTimestamp":"2026-02-18T23:26:37.000Z","timeAgo":"3 weeks ago","isLocalGuide":false,"createdAt":"2026-05-08T22:26:23.483Z","updatedAt":"2026-05-08T22:26:23.483Z","lawyerId":"6b2b816b-6a6d-4d36-ab0e-bb7920f4e55e","response":null},{"id":"f3624f19-b173-42fe-af6d-548007db7bc9","rating":5,"title":null,"content":"Joan Magno was very informative and answered all my questions thoroughly.  Thank you.","reviewerName":"Eloisa Palacios","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xwSU1HcHdOemxzVDNSNGVtRlZOVWN6VFU5U1NVRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xwSU1HcHdOemxzVDNSNGVtRlZOVWN6VFU5U1NVRRAB!2m1!1s0x0:0x8a465eabf1da78d3!3m1!1s2@1:CAIQACodChtycF9oOlpIMGpwNzlsT3R4emFVNUczTU9SSUE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/105205007428225428033/reviews?hl=en-US","ownerAnswer":"Thank you, Eloisa! We’re happy to hear Joan was informative and thorough. We appreciate your kind review!","ownerTimestamp":"2026-02-16T06:39:17.000Z","reviewTimestamp":"2026-02-12T19:26:11.000Z","timeAgo":"a month ago","isLocalGuide":false,"createdAt":"2026-05-08T22:26:23.483Z","updatedAt":"2026-05-08T22:26:23.483Z","lawyerId":"6b2b816b-6a6d-4d36-ab0e-bb7920f4e55e","response":null}],"intelligence":null}}