{"success":true,"data":{"id":"1bd0c457-c14a-49fe-8e4e-14300ec3d5c5","slug":"macomb-injury-lawyers-sterling-heights-mi","name":"Macomb Injury Lawyers","firstName":null,"lastName":null,"firmName":"Macomb Injury Lawyers","email":null,"phone":"+1586-333-3000","website":"https://macombinjurylawyers.com/","headshotUrl":null,"photoUrl":null,"logoUrl":null,"address":"42490 Garfield Rd #210","address2":null,"city":"Clinton Township","county":null,"state":"MI","zipCode":"48038","latitude":42.60911979999999,"longitude":-82.95156159999999,"serviceCounties":[],"serviceCities":[],"specialties":[],"barNumber":null,"barState":"CO","licenseDate":null,"verified":false,"verifiedAt":null,"verifiedBy":null,"practiceAreas":[],"yearsExperience":0,"casesWon":0,"totalSettlements":null,"bio":null,"tagline":null,"consultationFee":null,"education":[],"awards":[],"caseResults":[],"faqs":[],"googleDescription":"42490 Garfield Rd #210, Clinton Township, MI 48038","googleCategory":"Personal injury attorney","googleCategoryIds":["personal_injury_lawyer","lawyer"],"googlePlaceId":"ChIJIys8blXeJIgRe8zoSXbPIH4","googleCid":"9088492154986744955","googleMapsUrl":null,"isClaimed":true,"totalPhotos":32,"workHours":{"timetable":{"friday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"monday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"sunday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"tuesday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"saturday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"thursday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}],"wednesday":[{"open":{"hour":0,"minute":0},"close":{"hour":24,"minute":0}}]},"current_status":"open"},"businessAttributes":null,"peopleAlsoSearch":null,"websiteScreenshotUrl":null,"subscriptionTier":"free","subscriptionStatus":"active","subscriptionStartDate":null,"subscriptionEndDate":null,"monthlyLeadCap":5,"leadsReceivedThisMonth":0,"currentMonthLeads":0,"monthlySpendCap":null,"spentThisMonth":"0","capResetDate":null,"trialEndsAt":null,"preferredCrashTypes":[],"preferredSeverities":[],"minLeadScore":0,"maxLeadRadius":50,"acceptsAfterHours":false,"preferredContactMethod":"EMAIL","notificationEmail":null,"notificationPhone":null,"emailNotifications":true,"smsNotifications":false,"rating":"4.1","averageRating":4.1,"reviewsCount":17,"reviewCount":17,"avgResponseTime":null,"averageResponseTime":null,"reviewsRefreshedAt":null,"profileViews":15,"leadsReceived":0,"totalLeadsReceived":0,"leadsContacted":0,"totalLeadsContacted":0,"leadsConverted":0,"totalLeadsSigned":0,"conversionRate":0,"totalRevenue":"0","rankingScore":0,"profileCompleteness":0,"status":"PENDING","isActive":true,"isPaused":false,"pausedAt":null,"pausedUntil":null,"pauseReason":null,"isVerified":false,"isFeatured":false,"createdAt":"2026-04-26T05:48:48.089Z","updatedAt":"2026-06-12T10:18:15.797Z","lastLoginAt":null,"lastActiveAt":"2026-04-26T05:48:48.089Z","userId":null,"reviews":[{"id":"e7f2df41-13a5-4f36-8f9b-e0c504594357","rating":5,"title":null,"content":"I believe Macomb Injury Lawyers are the best personal injury law firm in Macomb County. From the moment I contacted them, their team was responsive, professional, and extremely knowledgeable about car accident claims, insurance negotiations, and injury settlements. They’re the first call I’d make for any injury or accident case.","reviewerName":"Kevin Sadowy","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT201SGFrMXVRalJIYTJsRmEwOVpVMmQxZUMweFZGRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201SGFrMXVRalJIYTJsRmEwOVpVMmQxZUMweFZGRRAB!2m1!1s0x0:0x7e20cf7649e8cc7b!3m1!1s2@1:CAIQACodChtycF9oOm5Hak1uQjRHa2lFa09ZU2d1eC0xVFE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/112533504425827407310/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWMqBji68ds5wYd-iGuWFyU3pllCvOBIOZMrl1iHzTM5Cr6qFUGvg=s64-c-rp-mo-ba4-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-03-10T12:57:21.000Z","timeAgo":"Edited 5 days ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":10},"createdAt":"2026-04-26T05:48:48.174Z","updatedAt":"2026-04-26T05:48:48.174Z","lawyerId":"1bd0c457-c14a-49fe-8e4e-14300ec3d5c5","userId":null,"response":null},{"id":"09abfd93-399a-463f-bcd4-89601217927e","rating":5,"title":null,"content":"I can’t recommend this firm highly enough. From the very first call, they made me feel heard and supported. In my dealings with them I find them to be ethical and knowledgeable.\n\nIf you’ve been in an auto accident and are feeling overwhelmed, this is absolutely the team you want on your side. Professional, knowledgeable, and truly client-focused.","reviewerName":"Peter Hotaling","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xCWE1HVmxjM0ZXVkhSQ2MyUm9lRFphT1dsS2FGRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCWE1HVmxjM0ZXVkhSQ2MyUm9lRFphT1dsS2FGRRAB!2m1!1s0x0:0x7e20cf7649e8cc7b!3m1!1s2@1:CAIQACodChtycF9oOlBXMGVlc3FWVHRCc2RoeDZaOWlKaFE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/110059102220870769417/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJGEXTwxCIGB3WmEk6V_0BOmaO9tfrX7bnWfyeySheM6w36Qg=s64-c-rp-mo-ba3-br100","ownerAnswer":"Thank you so much, Peter, for your thoughtful words!","ownerTimestamp":"2026-03-09T06:03:43.000Z","reviewTimestamp":"2026-03-06T18:05:00.000Z","timeAgo":"Edited a week ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-26T05:48:48.269Z","updatedAt":"2026-04-26T05:48:48.269Z","lawyerId":"1bd0c457-c14a-49fe-8e4e-14300ec3d5c5","userId":null,"response":null},{"id":"aed0785e-8a75-47bf-99e1-470024578b35","rating":5,"title":null,"content":"Highly recommend if want the settlement you deserve","reviewerName":"Almiron Overman","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xsNVMzcENVbk5YTURkM01ucDBSMkZ4WmsxdkxVRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsNVMzcENVbk5YTURkM01ucDBSMkZ4WmsxdkxVRRAB!2m1!1s0x0:0x7e20cf7649e8cc7b!3m1!1s2@1:CAIQACodChtycF9oOll5S3pCUnNXMDd3Mnp0R2FxZk1vLUE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/110008138510430496133/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ_vpfqhWRnNqFv0e2_7udX_EBRTXmoOUaCEItyC0wkrvjREw=s64-c-rp-mo-br100","ownerAnswer":"Thank you, Almiron! We're thrilled to hear you had a great experience. Your recommendation means a lot to us!","ownerTimestamp":"2026-02-16T06:03:43.000Z","reviewTimestamp":"2026-02-01T15:05:04.000Z","timeAgo":"a month ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-26T05:48:48.346Z","updatedAt":"2026-04-26T05:48:48.346Z","lawyerId":"1bd0c457-c14a-49fe-8e4e-14300ec3d5c5","userId":null,"response":null},{"id":"651123f7-c0d9-45d1-bebf-602d142d9115","rating":5,"title":null,"content":"The whole team did a great job from start to finish. They were very empathetic to our case and they explained everything from the start. We would highly recommend them","reviewerName":"Eric Sheppard","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25wUGNtMU5lV2cxY0cxMFlWbFVURlpqWW1zMVFsRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wUGNtMU5lV2cxY0cxMFlWbFVURlpqWW1zMVFsRRAB!2m1!1s0x0:0x7e20cf7649e8cc7b!3m1!1s2@1:CAIQACodChtycF9oOnpPcm1NeWg1cG10YVlUTFZjYms1QlE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/105713575817800788071/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocLGToNk3Wtf9EPl1bval_cFLAaENxxgZ7oQjYHcYYwg7POjyw=s64-c-rp-mo-br100","ownerAnswer":"Thank you so much for your kind words, Eric! We're glad to hear that our team was empathetic and thorough in explaining everything throughout your case. Your recommendation means a lot to us!","ownerTimestamp":"2025-09-16T06:03:43.000Z","reviewTimestamp":"2025-09-06T22:20:55.000Z","timeAgo":"6 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-26T05:48:48.426Z","updatedAt":"2026-04-26T05:48:48.426Z","lawyerId":"1bd0c457-c14a-49fe-8e4e-14300ec3d5c5","userId":null,"response":null},{"id":"d86e78b0-407a-41cd-a81c-d301bda41d30","rating":5,"title":null,"content":"Nathan was very friendly and helpful they were very nice and quick and informative","reviewerName":"Jeremy Simmons","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25NdGN6UjFUV1ZqZVVoemJqUnRkemQ1Ym5CQmMwRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25NdGN6UjFUV1ZqZVVoemJqUnRkemQ1Ym5CQmMwRRAB!2m1!1s0x0:0x7e20cf7649e8cc7b!3m1!1s2@1:CAIQACodChtycF9oOnMtczR1TWVjeUhzbjRtdzd5bnBBc0E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/118228585043394293275/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocLIvaTSEV8IqOVNfNzlkj8_c6gCHeZ722miDB-7qK-MctvSMA=s64-c-rp-mo-ba2-br100","ownerAnswer":"Hi Jeremy, thank you for your wonderful review! I'm glad to hear that Nathan was friendly, helpful, and informative during your experience with us. We always strive to provide the best service possible, and your feedback means a lot.","ownerTimestamp":"2025-08-16T06:03:43.000Z","reviewTimestamp":"2025-08-11T18:30:20.000Z","timeAgo":"7 months ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":1},"createdAt":"2026-04-26T05:48:48.509Z","updatedAt":"2026-04-26T05:48:48.509Z","lawyerId":"1bd0c457-c14a-49fe-8e4e-14300ec3d5c5","userId":null,"response":null},{"id":"449988cf-80bd-4bf6-9b5d-016b6a09e2e2","rating":5,"title":null,"content":"You hope in your life you never have to be in a position to hire lawyers for a personal injury. Unfortunately I found myself in a position that required me to hire a lawyer to represent me. Over the course of my time here everyone was completely and totally professional. I hope I never have to hire The Hartkop family to represent me again but if I do I will not hesitate to reach out to them again. The service my wife and I experienced here was exceptional.","reviewerName":"Cody Starks","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnTUNnc3JpcVJREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNnc3JpcVJREAE!2m1!1s0x0:0x7e20cf7649e8cc7b!3m1!1s2@1:CIHM0ogKEICAgMCgsriqRQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/118267298459742691742/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV4m6xQ2bzfE4djfb81wc9BgdFK_dS_RouYMScsVmhUNfkXJR4=s64-c-rp-mo-br100","ownerAnswer":"Thank you for your kind words and for trusting the Hartkop team during such a challenging time. While we hope you never find yourself in a similar situation again, we’re grateful to have been able to support you and your wife. Your feedback means a lot to us, and we truly appreciate your recognition of our professionalism and dedication. If you ever need assistance in the future, don’t hesitate to reach out. Wishing you all the best!","ownerTimestamp":"2025-03-16T06:03:43.000Z","reviewTimestamp":"2025-02-15T17:01:26.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-26T05:48:48.589Z","updatedAt":"2026-04-26T05:48:48.589Z","lawyerId":"1bd0c457-c14a-49fe-8e4e-14300ec3d5c5","userId":null,"response":null},{"id":"b158c298-d13e-49a6-a3a7-e1b87f58461f","rating":5,"title":null,"content":"Let's begin by saying. I never have worked with Jeff and his law firm. However, when I called him and I talked to the intake Lisa who was very kind. Kim who assisted me as well. They all Get a superb job in going over my situation. Putting things in perspective and how it was very important to have him represent me based, on my situation that I'm currently going through with my auto insurance company. Which really disturbs me how they operate. But that's all they're about money. You pay the premiums, but when you need them, they may help you temporarily. But their main objective is to stop paying you and they will use every tactic in the world, by way or means of lies. Without going much into my situation personally. I firmly believe that I was guided here. Spiritually, for these people to help me out. And the way Jeff's  Law Firm handled me and the whole staff made me feel extremely comfortable and knowing I'm in very good hands. Im Looking forward to working with you throughout this ordeal that I'm suffering at this time. Thank you from the bottom of my heart","reviewerName":"Gameshow Channel Anthony Martin","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSURQaWJmbkxnEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURQaWJmbkxnEAE!2m1!1s0x0:0x7e20cf7649e8cc7b!3m1!1s2@1:CIHM0ogKEICAgIDPibfnLg%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/111811223891205982764/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXyfbrqtNPA7PwNFwVoXnmlWJodiffNrezannGvfTEKwV2mTzM=s64-c-rp-mo-ba4-br100","ownerAnswer":"Thank you for taking the time to share your experience with our team. While we haven’t had the opportunity to officially work together yet, we’re so glad to hear that our intake process left a positive impression on you.<br><br>Lisa, Kim, and the rest of our team strive to provide compassionate and thorough support, especially during what can be a challenging time for our clients. It’s heartwarming to know that you felt comfortable and confident in our care.<br><br>We understand how frustrating it can be to deal with insurance companies, and we’re here to ensure your voice is heard and your rights are protected. Your trust means the world to us, and we’re honored that you feel guided to us.<br><br>We look forward to supporting you through this process and will do everything we can to achieve the best outcome for you. If you have any further questions or need assistance, please don’t hesitate to reach out.<br><br>Thank you again for your kind words.","ownerTimestamp":"2025-03-16T06:03:43.000Z","reviewTimestamp":"2024-12-21T18:07:07.000Z","timeAgo":"Edited a year ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":8},"createdAt":"2026-04-26T05:48:48.689Z","updatedAt":"2026-04-26T05:48:48.689Z","lawyerId":"1bd0c457-c14a-49fe-8e4e-14300ec3d5c5","userId":null,"response":null},{"id":"e3225637-e186-45b6-b83b-4c20c37006b8","rating":1,"title":null,"content":"This company does nothing but bad for u not recommended these guys","reviewerName":"Nancy Legola","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNEcFBycDV3RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEcFBycDV3RRAB!2m1!1s0x0:0x7e20cf7649e8cc7b!3m1!1s2@1:CIHM0ogKEICAgICDpPrp5wE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101292495693165937520/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocI-hPMY0-UrDF9bQUd_dEln8bkPqanLuHua2LJSnc3Gi4c5QtM=s64-c-rp-mo-br100","ownerAnswer":"EASYMONEYE, we are contingency fee lawyers, meaning we collect an attorney fee only if the client's case is successful. It sounds like we did not agree that you have a case to pursue. Although it may seem like lawsuits are easy, they are not and there are a lot of considerations made in pursuing one. I do not know how we did nothing but bad for you when you were not our client, but it is unfortunate you feel that way. Perhaps another lawyer will assist you where we were unable to do so.<br><br>","ownerTimestamp":"2025-03-16T06:03:43.000Z","reviewTimestamp":"2024-03-24T15:35:26.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-26T05:48:48.787Z","updatedAt":"2026-04-26T05:48:48.787Z","lawyerId":"1bd0c457-c14a-49fe-8e4e-14300ec3d5c5","userId":null,"response":null},{"id":"1a3847e2-c810-4921-8035-fff8dfea666f","rating":1,"title":null,"content":"He decided to not listen to me, repeat the same things I’ve already told him then told me he DIDN’T KNOW if there was even a case. Do yourself a favor… hang up and find someone who will genuinely LISTEN to help and not just how much money THEY will be earning.","reviewerName":"Demi Rice","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSURabzZDYUd3EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURabzZDYUd3EAE!2m1!1s0x0:0x7e20cf7649e8cc7b!3m1!1s2@1:CIHM0ogKEICAgIDZo6CaGw%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/102128975142460048938/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWAtWgWwQjW4zPu1Z70joY_UE01DKqTav0lWFzx8PLIBaGV79xf=s64-c-rp-mo-ba3-br100","ownerAnswer":"Ms. Rice, you called early this morning on a Saturday and you gave very few details about your situation. And, you wanted to know if you had a case. As we try to be responsive to anyone who calls, you spoke to an actual lawyer, as opposed to leaving a message or dealing with an answering service. As a professional, bound by the rules of professional responsibility, I cannot and will not go into details of our interaction. But, I will say that it is unprofessional for a lawyer to give an opinion without having properly analyzed a situation. You have made the choice to go in a different direction. I will note, and I think it is fair to say, that the topic of money, or fees, or anything like that, was never brought up. A personal injury lawyer's focus in looking at a potential case is first whether there was wrongdoing done that caused injury and what damages the injured person sustained. ","ownerTimestamp":"2024-03-16T06:03:43.000Z","reviewTimestamp":"2023-10-07T12:23:36.000Z","timeAgo":"2 years ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":3},"createdAt":"2026-04-26T05:48:48.872Z","updatedAt":"2026-04-26T05:48:48.872Z","lawyerId":"1bd0c457-c14a-49fe-8e4e-14300ec3d5c5","userId":null,"response":null},{"id":"e88133ab-261c-4997-9e29-e47271c7576f","rating":1,"title":null,"content":"Thanks for calling back. Found someone else to help me.","reviewerName":"Russell Robinson","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUR4M1lLQ2lRRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR4M1lLQ2lRRRAB!2m1!1s0x0:0x7e20cf7649e8cc7b!3m1!1s2@1:CIHM0ogKEICAgIDx3YKCiQE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116921089875184862384/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKsmKr70lTQvPl_s5PqEBR6752vYoOxug6BZBfmywdcGVooew=s64-c-rp-mo-ba2-br100","ownerAnswer":"Hello, Russell. I'm sorry to hear that we couldn't meet your needs promptly. We always strive for better communication and will work on improving this aspect for future clients. For future reference - leaving a one-star review is not for the purpose of saying 'thanks but you decided to work with someone else', because doing so damages the reputation of the business where you left that review, even if you \"meant well\".","ownerTimestamp":"2025-07-16T06:03:43.000Z","reviewTimestamp":"2023-06-13T21:54:41.000Z","timeAgo":"2 years ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-26T05:48:48.951Z","updatedAt":"2026-04-26T05:48:48.951Z","lawyerId":"1bd0c457-c14a-49fe-8e4e-14300ec3d5c5","userId":null,"response":null}],"intelligence":null}}