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And when you tell them you don't want to continue the case with them, they don't listen, much less return your deposit. I certainly don't recommend this law firm. I've been trying to contact them for a week now and haven't received a single response.","reviewerName":"rocio lopez","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25GNlFVdDNXWGgwUlRSMFNVYzNNV2h1VWpGSUxWRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GNlFVdDNXWGgwUlRSMFNVYzNNV2h1VWpGSUxWRRAB!2m1!1s0x0:0x80965fd0ad9fd26f!3m1!1s2@1:CAIQACodChtycF9oOnF6QUt3WXh0RTR0SUc3MWhuUjFILVE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/117963218143528941012/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-11-20T02:53:16.000Z","timeAgo":"3 months ago","isLocalGuide":false,"createdAt":"2026-04-25T02:24:21.163Z","updatedAt":"2026-04-25T02:24:21.163Z","lawyerId":"d41c847e-4942-4ee1-a105-805b6e2ce95f","response":null},{"id":"fa51db6f-b9a9-4592-abd8-53deed8c3fde","rating":1,"title":null,"content":"Don't come here! They are quick to sign you on and take your case. They won't start working until you pay their fees (under stable) but once you pay your fees, they just say they have over 100 clients and are too busy. They will ask for documents, and once you send them, they will ask for them again. They don't keep track of anything. This is very unprofessional. Their support staff and management are rude. When you complain they cut you off and argue about how many cases they have. Once there is some change in your case, they will use that as leverage, and say that your case is moving along, even though they don't send you your documents. I emailed them a requested document, and they keep calling and asking for it. You won't talk to a paralegal or lawyer at all. They lie to you and tell you that so that you can sign but once you've paid you're stuck with the support staff who claim are not qualified to give you legal advice. When you request to speak to a lawyer or paralegal, they are always busy, at lunch or in a meeting. For 10k, might as well fill out your application yourself.","reviewerName":"Antonio Ramirez Serrano","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xkRmIwZFpNRGR4T1VOR1ZsVkhiblJtUlRSNlVsRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkRmIwZFpNRGR4T1VOR1ZsVkhiblJtUlRSNlVsRRAB!2m1!1s0x0:0x80965fd0ad9fd26f!3m1!1s2@1:CAIQACodChtycF9oOldFb0dZMDdxOUNGVlVHbnRmRTR6UlE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/110967535693545849374/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-11-18T22:05:41.000Z","timeAgo":"3 months ago","isLocalGuide":false,"createdAt":"2026-04-25T02:24:21.261Z","updatedAt":"2026-04-25T02:24:21.261Z","lawyerId":"d41c847e-4942-4ee1-a105-805b6e2ce95f","response":null},{"id":"9aac6a47-a09c-4e80-905b-718a7fc79945","rating":5,"title":null,"content":"I'm very impressed with LALA because they helped me with my permanent residency. I'm very happy and highly recommend them! Fast and secure","reviewerName":"Alfonso Sanchez","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25kSldUbE9hVFZzVnpOU2FYZHZVRFI1WWtKYWNIYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kSldUbE9hVFZzVnpOU2FYZHZVRFI1WWtKYWNIYxAB!2m1!1s0x0:0x80965fd0ad9fd26f!3m1!1s2@1:CAIQACodChtycF9oOndJWTlOaTVsVzNSaXdvUDR5YkJacHc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104895975430702869807/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-11-11T23:15:00.000Z","timeAgo":"4 months ago","isLocalGuide":false,"createdAt":"2026-04-25T02:24:21.347Z","updatedAt":"2026-04-25T02:24:21.347Z","lawyerId":"d41c847e-4942-4ee1-a105-805b6e2ce95f","response":null},{"id":"0ad1550a-203f-4279-9aa1-527bd3dca0eb","rating":5,"title":null,"content":"They're the best! They resolved my case and gave me the best strategies with the LALA team! I highly recommend them—10/10 for service and attention! They can handle any immigration status!","reviewerName":"Koby Catalan","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2s1T04wUkVZM1IxUW05M2RERmhZVEJuY0RSZmFrRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1T04wUkVZM1IxUW05M2RERmhZVEJuY0RSZmFrRRAB!2m1!1s0x0:0x80965fd0ad9fd26f!3m1!1s2@1:CAIQACodChtycF9oOk5ON0REY3R1Qm93dDFhYTBncDRfakE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/112789217956722558556/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-11-06T02:00:58.000Z","timeAgo":"4 months ago","isLocalGuide":false,"createdAt":"2026-04-25T02:24:21.433Z","updatedAt":"2026-04-25T02:24:21.433Z","lawyerId":"d41c847e-4942-4ee1-a105-805b6e2ce95f","response":null},{"id":"c2944de8-4d4f-4640-86cf-34075282e4a9","rating":5,"title":null,"content":"The team was very attentive to my needs, their legal strategy was a breath of fresh air through the muddy system that is immigration. The lawyers were knowledgeable about strategic loopholes in my case. I feel much more comfortable after talking to the lawyers.","reviewerName":"Jason Rivera","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2sxRGRteFRkak56UTBSYVNWZGFTVzFDTnpKZlQyYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxRGRteFRkak56UTBSYVNWZGFTVzFDTnpKZlQyYxAB!2m1!1s0x0:0x80965fd0ad9fd26f!3m1!1s2@1:CAIQACodChtycF9oOk1DdmxTdjNzQ0RaSVdaSW1CNzJfT2c%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101378262822614800745/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-11-06T01:44:38.000Z","timeAgo":"4 months ago","isLocalGuide":false,"createdAt":"2026-04-25T02:24:21.525Z","updatedAt":"2026-04-25T02:24:21.525Z","lawyerId":"d41c847e-4942-4ee1-a105-805b6e2ce95f","response":null},{"id":"c7ed9855-0a21-4d35-8e79-29ae871369d6","rating":5,"title":null,"content":"Excellent service, the legal advice is highly recommended, their lawyers are professional and honest.","reviewerName":"Oscar Hernan Cifuentes Castaño","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2kweVpVbFRVaTFoWlZSNGRuUllhVGRJVTJVd2VWRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kweVpVbFRVaTFoWlZSNGRuUllhVGRJVTJVd2VWRRAB!2m1!1s0x0:0x80965fd0ad9fd26f!3m1!1s2@1:CAIQACodChtycF9oOi0yZUlTUi1hZVR4dnRYaTdIU2UweVE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/112844158797479513936/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-11-06T01:40:24.000Z","timeAgo":"4 months ago","isLocalGuide":false,"createdAt":"2026-04-25T02:24:21.609Z","updatedAt":"2026-04-25T02:24:21.609Z","lawyerId":"d41c847e-4942-4ee1-a105-805b6e2ce95f","response":null},{"id":"96ca3a6d-8ebd-460c-a0d6-21581bf43908","rating":5,"title":null,"content":"I highly recommend this firm; everyone is very friendly, their honesty is outstanding, they are truly reliable and answer all your questions 10/10 👌🏼","reviewerName":"Blanca Leonor López Ceniceros","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21OS1FrUjJRV0ZaVjNGSmJWQm5SRWhyUldSeldGRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OS1FrUjJRV0ZaVjNGSmJWQm5SRWhyUldSeldGRRAB!2m1!1s0x0:0x80965fd0ad9fd26f!3m1!1s2@1:CAIQACodChtycF9oOmNKQkR2QWFZV3FJbVBnREhrRWRzWFE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/100466684471212209204/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-11-06T01:29:18.000Z","timeAgo":"4 months ago","isLocalGuide":false,"createdAt":"2026-04-25T02:24:21.696Z","updatedAt":"2026-04-25T02:24:21.696Z","lawyerId":"d41c847e-4942-4ee1-a105-805b6e2ce95f","response":null},{"id":"3be3bcfb-e7ae-400f-abbc-8aa816e8b107","rating":5,"title":null,"content":"Excellent lawyers, very kind, they helped me with my U visa process and provided me with a very affordable payment plan. Highly recommended!! 🙏🏻❤️","reviewerName":"Manuel Lavalle","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2tSVFJrMWFibEJDVjBkRlRrTlNRa05ZVTNocVNHYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tSVFJrMWFibEJDVjBkRlRrTlNRa05ZVTNocVNHYxAB!2m1!1s0x0:0x80965fd0ad9fd26f!3m1!1s2@1:CAIQACodChtycF9oOkRTRk1ablBCV0dFTkNSQkNYU3hqSGc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/117468556237706614753/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-11-06T01:28:52.000Z","timeAgo":"4 months ago","isLocalGuide":true,"createdAt":"2026-04-25T02:24:21.784Z","updatedAt":"2026-04-25T02:24:21.784Z","lawyerId":"d41c847e-4942-4ee1-a105-805b6e2ce95f","response":null},{"id":"c651e1e9-355e-420c-bd2f-2c5479bb20fa","rating":1,"title":null,"content":"Way to expensive the amount of money they have you paying is like they are robbing you.","reviewerName":"Gozmana Chapa","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21wT05WcFlUVXRsVm5wRGFrdFRVamx1T1U0NVUwRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wT05WcFlUVXRsVm5wRGFrdFRVamx1T1U0NVUwRRAB!2m1!1s0x0:0x80965fd0ad9fd26f!3m1!1s2@1:CAIQACodChtycF9oOmpONVpYTUtlVnpDaktTUjluOU45U0E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/113182263788806153147/reviews?hl=en-US","ownerAnswer":"We’re sorry to hear about your concern and appreciate your feedback. At LALA, we strive to provide transparent pricing and quality service to all of our clients.<br><br>If you’d like to discuss your case or billing concerns directly, please contact Joel Urzúa at 310-978-7426 or email jurzua@lalegaladvocates.com<br> so we can review your situation and provide clarification.<br>","ownerTimestamp":"2025-11-16T04:48:06.000Z","reviewTimestamp":"2025-10-29T04:16:33.000Z","timeAgo":"4 months ago","isLocalGuide":false,"createdAt":"2026-04-25T02:24:21.872Z","updatedAt":"2026-04-25T02:24:21.872Z","lawyerId":"d41c847e-4942-4ee1-a105-805b6e2ce95f","response":null},{"id":"97945b5d-8130-478f-bb5a-a243fb64f4bb","rating":1,"title":null,"content":"DO NOT come here at all!!!! This place has not done anything since we started our case back in November of 2024 for my mom's immigration case. They start you with options and have you sign a contract afterwards, they tell you what documents you need, and at last when you have sent all the required documents, they have you waiting and waiting. You think they would call for follow ups on the case or what paperwork you are missing nope you have to call them. Once we called then they would tell us what we were missing or that there were some errors/problems with the documents we sent. The entire time we are thinking that everything is going smooth and progress is taking place but no false hope. What's the point of charging for the service when they do not even follow up or follow through. We paid them to do their job and be on top of this case, yet it seems like we are doing the job for them. We keep calling weekly for updates and they keep giving us excuses or say that they are still reviewing our case and are putting it together. How long does it take to review a couple of papers? Atleast give us a timeline I know the courts are saturated due to what's going on, but we started this since november of last year and have seen NO results NO progress. They basically pocketed our deposit.","reviewerName":"Juan Montes","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xWTlptRndXa2RHVURseFdWbG9jMngyZFRaNFJsRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWTlptRndXa2RHVURseFdWbG9jMngyZFRaNFJsRRAB!2m1!1s0x0:0x80965fd0ad9fd26f!3m1!1s2@1:CAIQACodChtycF9oOlVNZmFwWkdGUDlxWVloc2x2dTZ4RlE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116290263087240166845/reviews?hl=en-US","ownerAnswer":"Hi Juan,<br>We’re very sorry to hear about your experience. After reviewing our client records, we weren’t able to locate a case under your name, but we take your feedback seriously and want to make things right.<br><br>Please contact us directly at 310-978-7426 and ask for Joel so we can personally review your concern and ensure your situation is addressed immediately.<br><br>We value transparency and communication with all of our clients and appreciate the opportunity to clarify and resolve this matter.<br><br>– The LALA Legal Team","ownerTimestamp":"2025-11-16T04:48:06.000Z","reviewTimestamp":"2025-07-09T04:25:18.000Z","timeAgo":"8 months ago","isLocalGuide":false,"createdAt":"2026-04-25T02:24:21.968Z","updatedAt":"2026-04-25T02:24:21.968Z","lawyerId":"d41c847e-4942-4ee1-a105-805b6e2ce95f","response":null}],"intelligence":null}}