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That process went fairly well.  It has been a couple of years now.  I’ve had some questions recently and decided to reach out to them.  They do not answer the phone so I left a message after a week someone returned my call but could not answer my questions. I asked her to pass along my information to the attorney who could.  I have not heard back since and it has been a couple of months.  I even called back and left two messages and nothing.  I’m very disappointed that their response was better to get us in but now that I have questions they are not responding at all.  I think my last try will be via email and I hope they respond.  Very disappointing! I’m giving them a star because I was forced to in order to post this review.","reviewerName":"Nelly Hernandez","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2s0emRVbDZVRXhWTW5aM2QySnlaMTlOYVRsemJsRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s0emRVbDZVRXhWTW5aM2QySnlaMTlOYVRsemJsRRAB!2m1!1s0x0:0xf3c153b42b6490ff!3m1!1s2@1:CAIQACodChtycF9oOk4zdUl6UExVMnZ3d2JyZ19NaTlzblE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/105230304856304496416/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIJ41HlGdqMb7yd5N7RfuS0JFwEBw7RH6G6flF7dUPAsb9BDw=s64-c-rp-mo-br100","ownerAnswer":"Hi Nelly, this is Joanna, the owner of Long Law Group. I’m truly sorry to hear about your frustration—your experience is important to me. I’ve reviewed our system and don’t see any recent messages or calls under your name, but I want to make sure we connect and get this resolved.<br><br>Please reach out directly at 312-344-3644 or Joanna@JLongLaw.com, or let me know the best way to contact you. I’m committed to helping and would appreciate the chance to look into this personally.","ownerTimestamp":"2025-12-16T06:13:14.000Z","reviewTimestamp":"2025-11-21T16:38:26.000Z","timeAgo":"3 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:21:49.019Z","updatedAt":"2026-05-08T23:21:49.019Z","lawyerId":"ea967b46-3d39-4999-b167-c5c2e0db7e2b","userId":null,"response":null},{"id":"23da0054-49cd-4f12-9138-b1d3b968ebed","rating":5,"title":null,"content":"Joanna & Raven were excellent partners throughout the entire buying process. 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Very fast respond time. I appreciate all the help in purchasing our new home and selling our old home.","reviewerName":"Joyce Cheng","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2twMVFYVTBkRVJpVG1jMWVqSkxkakUxTlZSSVpsRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twMVFYVTBkRVJpVG1jMWVqSkxkakUxTlZSSVpsRRAB!2m1!1s0x0:0xf3c153b42b6490ff!3m1!1s2@1:CAIQACodChtycF9oOkp1QXU0dERiTmc1ejJLdjE1NVRIZlE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116999169672548800142/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIUixdWFyD0Dm1ExgciIHFx7-Xg5XgeCLNXTk0-U5Ks6YRfHQ=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-08-28T18:57:43.000Z","timeAgo":"6 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:21:49.019Z","updatedAt":"2026-05-08T23:21:49.019Z","lawyerId":"ea967b46-3d39-4999-b167-c5c2e0db7e2b","userId":null,"response":null},{"id":"07068db6-03a1-44f7-b670-a3b7e4ffca9f","rating":5,"title":null,"content":"I definitely would recommend the Long firm to those who are looking for lawyers to not only fight for you but to hear you!  Joanna and Mary worked so carefully with me it was amazing and Raven assisted me so gracefully throughout everything!! Thank you guys so much!","reviewerName":"Melvia Wright","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2s1a05raEdSVzk2WDAxRFdVRjZSR2RXYTBwMVVWRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1a05raEdSVzk2WDAxRFdVRjZSR2RXYTBwMVVWRRAB!2m1!1s0x0:0xf3c153b42b6490ff!3m1!1s2@1:CAIQACodChtycF9oOk5kNkhGRW96X01DWUF6RGdWa0p1UVE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101945491372399432822/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJQmF_fRl3KgTRa7Xv2QBpvjZr3G4IfrKaPJBIJmutDHyAg8cE=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-07-25T21:09:05.000Z","timeAgo":"7 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:21:49.019Z","updatedAt":"2026-05-08T23:21:49.019Z","lawyerId":"ea967b46-3d39-4999-b167-c5c2e0db7e2b","userId":null,"response":null},{"id":"c7541043-0d8a-4e15-b613-d3cf2cba7f3a","rating":5,"title":null,"content":"An exceptional team of professionals, The Long Law Group truly alleviates the stress often associated with legal matters. They provide clear, straightforward legal advice and guide clients through every step of the process with transparency and professionalism. Their consistent case and billing updates ensure you're never left wondering about the status of your matter. They are responsive, approachable, and—most importantly—treat you like a person, not just a case number. 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Always personable and professional!\nI would highly recommend her firm and her\nwork on my case.  Very comfortable to work with and diligent.   A huge shout out to Paralegal Raven!   Kudos!!\nKeep up the great work,  Team Long Law Group!\n\nAC.","reviewerName":"Allen Chan","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VNYV91Y2lQaW9HMmlRRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VNYV91Y2lQaW9HMmlRRRAB!2m1!1s0x0:0xf3c153b42b6490ff!3m1!1s2@1:CIHM0ogKEMa_uciPioG2iQE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/113534589232342923917/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKB3LdXxvv240e7VWiDHjhxFc8QR6Ho5rPByRb0NJ-KyZogYA=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-05-25T17:18:30.000Z","timeAgo":"9 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:21:49.019Z","updatedAt":"2026-05-08T23:21:49.019Z","lawyerId":"ea967b46-3d39-4999-b167-c5c2e0db7e2b","userId":null,"response":null},{"id":"93275ff1-89d4-4f06-ab6d-641b20dfb17f","rating":5,"title":null,"content":"Joanna and her team helped me with my personal injury claim after a car accident. I was hit by a drunk driver and suffered an injury that has affected my ability to return to my normal daily and work related functions. It was very difficult not only going through the accident but then worrying about finances and the legality concerns surrounding my medical bills. Joanna was extremely professional, efficient and empathetic. She took the time to listen to my story and truly understand how much the injury affected my life and then fought hard to make sure everything was taken care of. I would not have been able to go through this process alone and would have given up any hope of being fairly compensated if it weren’t for her. She and her team were  quick to respond  to questions, always had clear communication and made the process easy for me to understand. 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