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I cannot thank them enough for their patience, trust and support throughout the lengthy process. Everyone was excellent and polite, but the very special thanks goes to Mr. Geoffrey Probst, the cruise ship lawyer. He was awesome in every way possible, helped me in more ways than I can count. Always following up, always checking, walking me through the steps along the way, always there when needed, always understanding, words of praise are the only I have for him. Mr. Geoff, if you do read this - thank you for being my voice for the last couple of years and thank you for everything. 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Geoff if you get to read this, thanks for everything and sorry I was gonna give you 10 stars but they didn't give me enough stars to rate some more.","reviewerName":"Michael Edens","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUNKN3EtN01BEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKN3EtN01BEAE!2m1!1s0x0:0x3e1c1baed976e796!3m1!1s2@1:CIHM0ogKEICAgICJ7q-7MA%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/115289008376685437308/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWgXZeH21hlCFRGtHw0vo1Pa6WYVNMLCsnPEqRcw_WKHEtq79XK=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2023-06-27T18:55:37.000Z","timeAgo":"2 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:10:36.377Z","updatedAt":"2026-05-08T23:10:36.377Z","lawyerId":"359c6f78-eb20-4d8f-8af1-f1027d569fbd","userId":null,"response":null}],"intelligence":null}}