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Both attorneys, Dan and Colleen, and their paralegal, Michelle, helped me to navigate throughout this investigation process.   They were thorough, honest, compassionate, highly knowledgeable, and professional in handling my case.  No hype,  no false or grandiose expectations,  just straightforward talk.   They were patient with me and answered all my questions and concerns.   I feel very fortunate to find Libbey Lawfirm and would highly recommend them to anyone who needs their expertise and service.   Thank you, Colleen,  Dan, and Michelle, for your time and service.","reviewerName":"Sue Olsen","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSURqd29qQ05BEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqd29qQ05BEAE!2m1!1s0x0:0x43c449f4fef9431d!3m1!1s2@1:CIHM0ogKEICAgIDjwojCNA%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/106489582052813732417/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocI3R6oF3w-RhejgGXNHbkY5p9qI-90iqSrXgd1a9RFs_WyZWQ=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2024-04-30T23:19:38.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:55:23.842Z","updatedAt":"2026-05-08T23:55:23.842Z","lawyerId":"3523f68d-cc65-43b0-9e57-395508d9c251","userId":null,"response":null},{"id":"d10daf42-44ed-4577-b818-85c60b1c4321","rating":3,"title":null,"content":"They called me to see if I needed help but were not nice as soon as I told them I had found a lawyer already.","reviewerName":"Shane Blossom","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUREcHRqcENREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUREcHRqcENREAE!2m1!1s0x0:0x43c449f4fef9431d!3m1!1s2@1:CIHM0ogKEICAgIDDptjpCQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/109426307277335737644/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJWlMB2TQ1Pc0VuDBSm15PUXfwWiqyBl4hjTx_YbCEts5vRYw=s64-c-rp-mo-br100","ownerAnswer":"Thank you for your feedback.  We apologize you did not have a great experience talking with our team.  We strive to deliver excellent customer service, and we are looking into this to improve our process moving forward.  Kind Regards, Libbey Law Offices","ownerTimestamp":"2025-03-16T09:56:20.000Z","reviewTimestamp":"2024-04-08T18:50:45.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:55:23.842Z","updatedAt":"2026-05-08T23:55:23.842Z","lawyerId":"3523f68d-cc65-43b0-9e57-395508d9c251","userId":null,"response":null}],"intelligence":null}}