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It's been a pleasure to work with you!","ownerTimestamp":"2025-12-16T08:59:53.000Z","reviewTimestamp":"2025-12-03T16:26:52.000Z","timeAgo":"3 months ago","isLocalGuide":true,"createdAt":"2026-05-08T22:38:56.972Z","updatedAt":"2026-05-08T22:38:56.972Z","lawyerId":"2248336f-561e-43de-9b15-d06911b61eeb","response":null},{"id":"11b2f0f3-1928-40fd-81ea-44f22d193f3c","rating":5,"title":null,"content":"I had the pleasure of working with Brooke over the course of 10 weeks, and I feel so much more confident speaking over the phone. The course really helped me script out what to say and how to say it in the right tone. I’ve even noticed how much smoother my phone conversations with PNCs are now! 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We are so proud of your progress!","ownerTimestamp":"2025-12-16T08:59:53.000Z","reviewTimestamp":"2025-11-19T20:52:27.000Z","timeAgo":"3 months ago","isLocalGuide":false,"createdAt":"2026-05-08T22:38:56.972Z","updatedAt":"2026-05-08T22:38:56.972Z","lawyerId":"2248336f-561e-43de-9b15-d06911b61eeb","response":null},{"id":"371bffe3-bed0-4fc4-baae-fb80be9c0090","rating":5,"title":null,"content":"I had the pleasure of completing a 10 week intake training course with Brooke Birkey. She is fantastic & the materials she goes over and provides are top notch. I had a great experience over these 10 weeks and will continue to implement the information she taught into my daily work duties!","reviewerName":"Allison Alvey","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUNaOUpPSklREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaOUpPSklREAE!2m1!1s0x0:0xcb993c5edd687359!3m1!1s2@1:CIHM0ogKEICAgICZ9JOJIQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/111869515840681812844/reviews?hl=en-US","ownerAnswer":"Thank you Allison!","ownerTimestamp":"2024-03-16T08:59:53.000Z","reviewTimestamp":"2025-11-18T19:07:37.000Z","timeAgo":"Edited 3 months ago","isLocalGuide":false,"createdAt":"2026-05-08T22:38:56.972Z","updatedAt":"2026-05-08T22:38:56.972Z","lawyerId":"2248336f-561e-43de-9b15-d06911b61eeb","response":null},{"id":"56a8650e-40e9-406d-a8c4-f202ef9b597f","rating":5,"title":null,"content":"Brooke has great insights around intake, emotional intelligence and the customer journey.","reviewerName":"Roy Willey","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2t0RlQxODNiMGg2VFhaUFVtNDNkblZzZG5jMlZrRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0RlQxODNiMGg2VFhaUFVtNDNkblZzZG5jMlZrRRAB!2m1!1s0x0:0xcb993c5edd687359!3m1!1s2@1:CAIQACodChtycF9oOktFT183b0h6TXZPUm43dnVsdnc2VkE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/105927135977827646423/reviews?hl=en-US","ownerAnswer":"Thank you, Roy!","ownerTimestamp":"2025-11-16T08:59:53.000Z","reviewTimestamp":"2025-10-28T17:23:40.000Z","timeAgo":"4 months ago","isLocalGuide":false,"createdAt":"2026-05-08T22:38:56.972Z","updatedAt":"2026-05-08T22:38:56.972Z","lawyerId":"2248336f-561e-43de-9b15-d06911b61eeb","response":null}],"intelligence":null}}