{"success":true,"data":{"id":"7287df42-f85d-4370-a787-3d67ecd3f159","slug":"legal-aid-of-western-michigan-kalamazoo-mi","name":"Legal Aid of Western Michigan","firstName":null,"lastName":null,"firmName":"Legal Aid of Western Michigan","email":null,"phone":"+1269-344-8113","website":"http://www.lawestmi.org/","headshotUrl":null,"photoUrl":null,"logoUrl":null,"address":"141 E Michigan Ave #400","address2":null,"city":"Kalamazoo","county":null,"state":"MI","zipCode":"49007","latitude":42.2919449,"longitude":-85.5823449,"serviceCounties":[],"serviceCities":[],"specialties":[],"barNumber":null,"barState":"CO","licenseDate":null,"verified":false,"verifiedAt":null,"verifiedBy":null,"practiceAreas":[],"yearsExperience":0,"casesWon":0,"totalSettlements":null,"bio":null,"tagline":null,"consultationFee":null,"education":[],"awards":[],"caseResults":[],"faqs":[],"googleDescription":"141 E Michigan Ave #400, Kalamazoo, MI 49007","googleCategory":"Legal services","googleCategoryIds":["legal_services"],"googlePlaceId":"ChIJUV6vzUadF4gRKtaHkp6ExJY","googleCid":"10863954017722553898","googleMapsUrl":null,"isClaimed":true,"totalPhotos":1,"workHours":{"timetable":{"friday":[{"open":{"hour":8,"minute":30},"close":{"hour":12,"minute":0}},{"open":{"hour":13,"minute":0},"close":{"hour":16,"minute":30}}],"monday":[{"open":{"hour":8,"minute":30},"close":{"hour":12,"minute":0}},{"open":{"hour":13,"minute":0},"close":{"hour":16,"minute":30}}],"sunday":null,"tuesday":[{"open":{"hour":8,"minute":30},"close":{"hour":12,"minute":0}},{"open":{"hour":13,"minute":0},"close":{"hour":16,"minute":30}}],"saturday":null,"thursday":[{"open":{"hour":8,"minute":30},"close":{"hour":12,"minute":0}},{"open":{"hour":13,"minute":0},"close":{"hour":16,"minute":30}}],"wednesday":[{"open":{"hour":8,"minute":30},"close":{"hour":12,"minute":0}},{"open":{"hour":13,"minute":0},"close":{"hour":16,"minute":30}}]},"current_status":"close"},"businessAttributes":null,"peopleAlsoSearch":null,"websiteScreenshotUrl":null,"subscriptionTier":"free","subscriptionStatus":"active","subscriptionStartDate":null,"subscriptionEndDate":null,"monthlyLeadCap":5,"leadsReceivedThisMonth":0,"currentMonthLeads":0,"monthlySpendCap":null,"spentThisMonth":"0","capResetDate":null,"trialEndsAt":null,"preferredCrashTypes":[],"preferredSeverities":[],"minLeadScore":0,"maxLeadRadius":50,"acceptsAfterHours":false,"preferredContactMethod":"EMAIL","notificationEmail":null,"notificationPhone":null,"emailNotifications":true,"smsNotifications":false,"rating":"3.6","averageRating":3.6,"reviewsCount":92,"reviewCount":92,"avgResponseTime":null,"averageResponseTime":null,"reviewsRefreshedAt":null,"profileViews":37,"leadsReceived":0,"totalLeadsReceived":0,"leadsContacted":0,"totalLeadsContacted":0,"leadsConverted":0,"totalLeadsSigned":0,"conversionRate":0,"totalRevenue":"0","rankingScore":0,"profileCompleteness":0,"status":"PENDING","isActive":true,"isPaused":false,"pausedAt":null,"pausedUntil":null,"pauseReason":null,"isVerified":false,"isFeatured":false,"createdAt":"2026-04-26T05:38:26.782Z","updatedAt":"2026-08-07T09:35:58.414Z","lastLoginAt":null,"lastActiveAt":"2026-04-26T05:38:26.782Z","userId":null,"reviews":[{"id":"955d1640-e67f-4773-aaf5-e726ab9c7738","rating":5,"title":null,"content":"This place is awesome. They took my case and was able to allow me to keep my home. I would highly recommend this office. I had a wonderful caring attorney assigned to my case. They really care about people. That is why I gave a 5 star . Very deserving of 5 stars. Thank y'all so much!! 😊","reviewerName":"Donna Karr","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2taTk9UQmxZVTlKZDNWYVIybHpiR3RIYlZoU04zYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taTk9UQmxZVTlKZDNWYVIybHpiR3RIYlZoU04zYxAB!2m1!1s0x0:0x96c4849e9287d62a!3m1!1s2@1:CAIQACodChtycF9oOkZNOTBlYU9Jd3VaR2lzbGtHbVhSN3c%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/108112094618048762927/reviews?hl=en-US","ownerAnswer":"Donna, <br><br>Thank you for the review and 5-star rating!<br><br>Jason O'Brien<br>Director of Program Operations<br>Legal Aid of Western Michigan","ownerTimestamp":"2026-02-16T06:10:00.000Z","reviewTimestamp":"2026-02-03T03:59:39.000Z","timeAgo":"a month ago","isLocalGuide":false,"createdAt":"2026-04-26T05:38:26.862Z","updatedAt":"2026-04-26T05:38:26.862Z","lawyerId":"7287df42-f85d-4370-a787-3d67ecd3f159","response":null},{"id":"eecda49c-6fdf-445d-b435-62dc4a6ce3ee","rating":1,"title":null,"content":"After reading the last 2 reviews ( And the one I'm writing now.) seems as though the last 8 months things have changed.( Based the reviews from before that.)\nSo what's changed there?\nNow on to my review.\nI was under the impression that a lawyer would come to our house to see Kate ( my wife.) and I.\nUnfortunately that was the wrong impression.\nTrying to keep this review nice, however it's hard to be nice when the help you seek is more of a pain than a help.\nI think the best way to end this review is hire an attorney plan and simple.\nUse them at your own pearle.\nIn my opinion I think it about stats for them. \"Don't take a case you think you can't win\". Is an awful approach to take.\nHopefully they can fix whatever happened there 8 months ago.\nThank you for your attention to this matter.\nMr. Sonny T. Bimbo","reviewerName":"Sonny Bimbo","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2taWFlVdGZNMHg1ZG5kWWJFaHNZVGgyVFdwRlZGRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taWFlVdGZNMHg1ZG5kWWJFaHNZVGgyVFdwRlZGRRAB!2m1!1s0x0:0x96c4849e9287d62a!3m1!1s2@1:CAIQACodChtycF9oOkZXYUtfM0x5dndYbEhsYTh2TWpFVFE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107937154740087111830/reviews?hl=en-US","ownerAnswer":"Sonny, <br><br>Thank you for taking time to leave a review and rate Legal Aid of Western Michigan. If you have additional information to provide to us, please contact me at jtobrien@lawestmi.org or 616.608.8040. <br><br>Jason O'Brien<br>Director of Program Operations<br>Legal Aid of Western Michigan","ownerTimestamp":"2025-08-16T06:10:00.000Z","reviewTimestamp":"2025-08-08T04:59:17.000Z","timeAgo":"7 months ago","isLocalGuide":true,"createdAt":"2026-04-26T05:38:26.963Z","updatedAt":"2026-04-26T05:38:26.963Z","lawyerId":"7287df42-f85d-4370-a787-3d67ecd3f159","response":null},{"id":"587a01c3-f622-4e2b-acba-98f6c4687d2c","rating":1,"title":null,"content":"Poor management likely results in your case not going anywhere. Spent over a year trying to get help, and now they just leave me in the dirt with no emails, no calls, nothing. Very disappointing, do not attempt to use these people.","reviewerName":"Zach Webb","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUNmOTdMb0tnEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNmOTdMb0tnEAE!2m1!1s0x0:0x96c4849e9287d62a!3m1!1s2@1:CIHM0ogKEICAgICf97LoKg%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101770469503377747256/reviews?hl=en-US","ownerAnswer":"Zach, <br><br>Thank you for taking time to rate and review Legal Aid of Western Michigan. If you have any additional information to provide, please contact me directly at jtobrien@lawestmi.org or 616.608.8040. <br><br>Jason O'Brien<br>Director of Program Operations<br>Legal Aid of Western Michigan","ownerTimestamp":"2025-03-16T06:10:00.000Z","reviewTimestamp":"2025-01-02T15:07:31.000Z","timeAgo":"a year ago","isLocalGuide":true,"createdAt":"2026-04-26T05:38:27.045Z","updatedAt":"2026-04-26T05:38:27.045Z","lawyerId":"7287df42-f85d-4370-a787-3d67ecd3f159","response":null},{"id":"22d9db0f-aa3a-49f3-9668-71594ee66d2d","rating":1,"title":null,"content":"They couldn't help me with the problem referred me to a different agi","reviewerName":"Brenda Smith","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSURUeU9HYV9nRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURUeU9HYV9nRRAB!2m1!1s0x0:0x96c4849e9287d62a!3m1!1s2@1:CIHM0ogKEICAgIDTyOGa_gE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/111802875571704501935/reviews?hl=en-US","ownerAnswer":"Brenda, <br><br>Thank you for taking time to rate and review Legal Aid of Western Michigan (LAWM). LAWM has certain restrictions that prevent us from handling all types of cases. Also, LAWM has limited resources, which means we cannot represent everyone who seeks our assistance, so we have priorities that guide us in which cases we will accept. <br><br>If you would like to provide any additional information to me, please contact me at 616.608.8040 or jtobrien@lawestmi.org. Thank you.<br><br>Jason O'Brien<br>Director of Program Operations<br>Legal Aid of Western Michigan","ownerTimestamp":"2025-03-16T06:10:00.000Z","reviewTimestamp":"2024-05-21T22:41:03.000Z","timeAgo":"a year ago","isLocalGuide":true,"createdAt":"2026-04-26T05:38:27.138Z","updatedAt":"2026-04-26T05:38:27.138Z","lawyerId":"7287df42-f85d-4370-a787-3d67ecd3f159","response":null},{"id":"bbce619f-e162-4ea4-ac9a-ce9075d0c233","rating":1,"title":null,"content":"They couldn't help for unknown reason","reviewerName":"Crystal Miller","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUM5bE82cEpnEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5bE82cEpnEAE!2m1!1s0x0:0x96c4849e9287d62a!3m1!1s2@1:CIHM0ogKEICAgIC9lO6pJg%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/115234316336150923150/reviews?hl=en-US","ownerAnswer":"Crystal, <br><br>Please contact me at 616.608.8040 or jtobrien@lawestmi.org if you would like to provide me with more information or discuss this. <br><br>Jason O'Brien<br>Director of Program Operations<br>616.608.8040<br>jtobrien@lawestmi.org","ownerTimestamp":"2024-03-16T06:10:00.000Z","reviewTimestamp":"2024-03-02T17:18:25.000Z","timeAgo":"2 years ago","isLocalGuide":false,"createdAt":"2026-04-26T05:38:27.223Z","updatedAt":"2026-04-26T05:38:27.223Z","lawyerId":"7287df42-f85d-4370-a787-3d67ecd3f159","response":null},{"id":"53a9ae6d-a7fe-4105-abb2-162b58897d5d","rating":3,"title":null,"content":"Took time getting back to me, now just sending papers to fill out. Not a very caring people at this point","reviewerName":"Grandma Jackson","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNkbTY3US1BRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkbTY3US1BRRAB!2m1!1s0x0:0x96c4849e9287d62a!3m1!1s2@1:CIHM0ogKEICAgICdm67Q-AE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101119862066554123509/reviews?hl=en-US","ownerAnswer":"Grandma Jackson, <br><br>Thank you for taking time to rate Legal Aid of Western Michigan. If you would like to provide us with more information or have other concerns, please contact me at jtobrien@lawestmi.org or 616.608.8040. <br><br>Thank you.<br><br>Jason O'Brien<br>Director of Program Operations<br>Legal Aid of Western Michigan","ownerTimestamp":"2024-03-16T06:10:00.000Z","reviewTimestamp":"2024-02-18T13:39:12.000Z","timeAgo":"2 years ago","isLocalGuide":true,"createdAt":"2026-04-26T05:38:27.309Z","updatedAt":"2026-04-26T05:38:27.309Z","lawyerId":"7287df42-f85d-4370-a787-3d67ecd3f159","response":null},{"id":"bb10b8fa-798a-478e-b266-27d0391bd278","rating":1,"title":null,"content":"Don’t do nothing","reviewerName":"Racquel Escobar","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNGeUlfcTRBRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNGeUlfcTRBRRAB!2m1!1s0x0:0x96c4849e9287d62a!3m1!1s2@1:CIHM0ogKEICAgICFyI_q4AE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/105984778717184373985/reviews?hl=en-US","ownerAnswer":"Racquel, <br><br>Thank you for rating and reviewing Legal Aid of Western Michigan. Legal Aid of Western Michigan handles thousands of cases every year in which we are helping people with civil legal problems, including in the following areas of law: family, housing, public benefits, consumer, tax, and individual rights. For more details on the types of services we provide, please visit: https://lawestmi.org/i-need-help/services/. <br><br>Jason O'Brien<br>Director of Program Operations<br>jtobrien@lawestmi.org<br>616.608.8040","ownerTimestamp":"2024-03-16T06:10:00.000Z","reviewTimestamp":"2023-10-27T14:36:28.000Z","timeAgo":"2 years ago","isLocalGuide":true,"createdAt":"2026-04-26T05:38:27.405Z","updatedAt":"2026-04-26T05:38:27.405Z","lawyerId":"7287df42-f85d-4370-a787-3d67ecd3f159","response":null},{"id":"6c0e797b-5c89-49b3-a459-ab259a2d250d","rating":5,"title":null,"content":"I cannot even begin to put into words how incredible my experience with Legal Aid has been. Divorce Court is a nightmare I never intended to deal with but I'm so happy to have had the team I did to help me through it. I may not have always heard what I *wanted* to hear but I was always given the best advice for my situation and for that I am so grateful. My advice is to trust the process, stay as calm as you can, and have faith in your counsel!","reviewerName":"Alison Cirino","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUQ1a1BMUzZnRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ1a1BMUzZnRRAB!2m1!1s0x0:0x96c4849e9287d62a!3m1!1s2@1:CIHM0ogKEICAgID5kPLS6gE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/100662714275240545970/reviews?hl=en-US","ownerAnswer":"Thank you taking time to rate and review Legal Aid of Western Michigan.<br><br>Jason O'Brien<br>Director of Program Operations<br>Legal Aid of Western Michigan <br>616.608.8040<br>jtobrien@lawestmi.org","ownerTimestamp":"2024-03-16T06:10:00.000Z","reviewTimestamp":"2023-10-18T18:16:40.000Z","timeAgo":"2 years ago","isLocalGuide":true,"createdAt":"2026-04-26T05:38:27.493Z","updatedAt":"2026-04-26T05:38:27.493Z","lawyerId":"7287df42-f85d-4370-a787-3d67ecd3f159","response":null},{"id":"272f0414-466e-4ebb-9d23-174d4d5269e2","rating":5,"title":null,"content":"They returned my call in 48 hours with all the information I needed.  Lady on the phone was very nice and helpful","reviewerName":"Carrie Haughn","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSURwbXREZEpBEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwbXREZEpBEAE!2m1!1s0x0:0x96c4849e9287d62a!3m1!1s2@1:CIHM0ogKEICAgIDpmtDdJA%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/111074633628087358280/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2023-08-20T06:17:59.000Z","timeAgo":"2 years ago","isLocalGuide":true,"createdAt":"2026-04-26T05:38:27.587Z","updatedAt":"2026-04-26T05:38:27.587Z","lawyerId":"7287df42-f85d-4370-a787-3d67ecd3f159","response":null},{"id":"6b8f81bf-081c-4dd9-9091-c0a5e31a3b73","rating":1,"title":null,"content":"Not helpful and couldn't get ahold of anyone","reviewerName":"Dustin Wade","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSURSd2NMUl9nRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSd2NMUl9nRRAB!2m1!1s0x0:0x96c4849e9287d62a!3m1!1s2@1:CIHM0ogKEICAgIDRwcLR_gE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116118067669381946636/reviews?hl=en-US","ownerAnswer":"Dustin, <br><br>Please contact me at 616-608-8040 or jtobrien@lawestmi.org. If you or anyone else is trying to reach us, we want to make sure you can reach us. Thank you.<br><br>Jason O'Brien<br>Director of Program Operations","ownerTimestamp":"2024-03-16T06:10:00.000Z","reviewTimestamp":"2023-04-26T19:10:13.000Z","timeAgo":"2 years ago","isLocalGuide":true,"createdAt":"2026-04-26T05:38:27.672Z","updatedAt":"2026-04-26T05:38:27.672Z","lawyerId":"7287df42-f85d-4370-a787-3d67ecd3f159","response":null}],"intelligence":null}}