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No goodbye, no have a nice day, nothing.  That is very unprofessional!","reviewerName":"Jennifer Adams","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2pkalluQnFlVWd3ZVZKaVJETXpURXd4TlRoSFRXYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkalluQnFlVWd3ZVZKaVJETXpURXd4TlRoSFRXYxAB!2m1!1s0x0:0x7ae8f44cb06d6ff!3m1!1s2@1:CAIQACodChtycF9oOjdjYnBqeUgweVJiRDMzTEwxNThHTWc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/109876608292309296597/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKez4o2BmtTFi79TCM9pRWc0YammMTv6gj_mXQ2eIwu1s96Lg=s64-c-rp-mo-br100","ownerAnswer":"Ms. Adams, I’m truly sorry for the experience your had when you called our office. That’s not the standard of professionalism or courtesy we expect from our team. I’ve personally reached out to you to better understand what happened and have already spoken with our reception staff to ensure this doesn’t happen again.<br><br>We value every person who calls us, even when we’re not able to take a case, and your feedback helps us do better. If you’re open to it, I’d still welcome the chance to talk directly and make things right. 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Erik was very kind to me and was very helpful. If I ever need any help for personal injury, I'm absolutely calling back.","reviewerName":"Brian Bodmer","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25GR1VWWm1ha05ZYWtjeFYwTTVlRmxaWDNKVmRIYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GR1VWWm1ha05ZYWtjeFYwTTVlRmxaWDNKVmRIYxAB!2m1!1s0x0:0x7ae8f44cb06d6ff!3m1!1s2@1:CAIQACodChtycF9oOnFGUVZmakNYakcxV0M5eFlZX3JVdHc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/106218324217745213336/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXc1Uo8it9Wc1G2fdCHY1EkZDBNIq71R1tE12YxVk5mrp0VGjij=s64-c-rp-mo-ba2-br100","ownerAnswer":"Brian, we're so happy that we were still able to provide some clarity for your situation. 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My lawyer did an amazing job for me.","reviewerName":"Crystal Wolosonowich","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUQzc3ZHMTdRRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzc3ZHMTdRRRAB!2m1!1s0x0:0x7ae8f44cb06d6ff!3m1!1s2@1:CIHM0ogKEICAgID3svG17QE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/114995702199550605264/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJiDhsC3iwwolnlEdGwIDfYeNmYJRBGSUqoVxvXbZ1YYjBwvg=s64-c-rp-mo-br100","ownerAnswer":"Thank you for your kind words. It was our pleasure to represent you!","ownerTimestamp":"2025-03-16T05:52:00.000Z","reviewTimestamp":"2024-11-13T20:58:27.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-26T05:29:21.421Z","updatedAt":"2026-04-26T05:29:21.421Z","lawyerId":"33f91f70-87e2-4eb2-aa1c-b8b435bd3096","userId":null,"response":null},{"id":"cc6cf469-bd7a-46ac-bec1-c17b1c8db0b4","rating":5,"title":null,"content":"Great law firm, always there when you need a great attorney. Always ready to stand beside you, when your in need of legal help. Would not go anywhere else if I should ever need legal assistance 5 star rating","reviewerName":"Frank Inman","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSURYczdHejZRRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURYczdHejZRRRAB!2m1!1s0x0:0x7ae8f44cb06d6ff!3m1!1s2@1:CIHM0ogKEICAgIDXs7Gz6QE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/114695713900349982184/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX6VufzXyXr_WvtmOf8BZAdWIJK33vyfSHQMBdTgmx4Gq6JrzmU=s64-c-rp-mo-ba3-br100","ownerAnswer":"Frank, we appreciate you taking the time to write some kind words about our firm and we're glad that we could meet your expectations! 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