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Very mindful and considerate towards others. If you have a difficult and sensitive situation he is the perfect person to get the job done. Thank you so much Bill 🙏","reviewerName":"LaNisa BuenaVista","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xKVU1FVnNhbXhsYTBwbU0wcGlSbFJxTjI1d1VHYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKVU1FVnNhbXhsYTBwbU0wcGlSbFJxTjI1d1VHYxAB!2m1!1s0x0:0x55cde339a1d2d18c!3m1!1s2@1:CAIQACodChtycF9oOlJUMEVsamxla0pmM0piRlRqN25wUGc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/110943454940091654247/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-11-18T20:43:44.000Z","timeAgo":"3 months ago","isLocalGuide":false,"createdAt":"2026-04-25T02:44:27.840Z","updatedAt":"2026-04-25T02:44:27.840Z","lawyerId":"165d7bdb-84a9-4222-a40e-1b9e639f40bc","response":null},{"id":"3fa4781e-a328-4ea0-8c6e-01990fe853ea","rating":1,"title":null,"content":"Unprofessional paralegals (Mason Chen) that are not versed in service of process and lack common etiquette. Here is a direct email account of Mr. Chen disputing an invoice after service was properly made on the city and county of San Francisco....\n\n*Please note the Dispute of $15 copy charges which the City and County of San Francisco demands on every subpoena served. We advance these fees as a courtesy to our clients.\n\n\"Thanks for the reminder. However, as I explained there are several issues with regards to your invoice would have to be resolved before making a prompt payment. Please kindly defer the due date until these disputable  issues are resolved. Thanks.\"\n\n\"We will NOT pay for your so-called “$15 advance fees” deviating from “waiting time” or “finance charges.” Period.\"\n\n\"However, I am perplexed despite my detailed explanation that there’s basis to charge “waiting time” as $75 for process serving covers 3 attempts you forwarded me an invoice now to augment by adding the so-called “$15 +%10 Advancement” for “waiting time,” which is quite frankly absurd, unless you would change the rate from process serving to messengering plus waiting time and $9 for printing out the paperwork.\"\n\nMr. Chen should be ashamed of himself.\nWith a Plethora of Law Firms to choose from in the Bay Area.... Stay away from this one.","reviewerName":"Jesus Crust","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChRDSUhNMG9nS0VJQ0FnSURGZzZaURAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChRDSUhNMG9nS0VJQ0FnSURGZzZaURAB!2m1!1s0x0:0x55cde339a1d2d18c!3m1!1s2@1:CIHM0ogKEICAgIDFg6ZQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/112360792014253692387/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2023-11-09T15:59:46.000Z","timeAgo":"2 years ago","isLocalGuide":false,"createdAt":"2026-04-25T02:44:27.943Z","updatedAt":"2026-04-25T02:44:27.943Z","lawyerId":"165d7bdb-84a9-4222-a40e-1b9e639f40bc","response":null},{"id":"2b9152fe-d677-4fc1-9f23-f3ea0d676050","rating":1,"title":null,"content":"Terrible customer service. This person named Billy keeps on saying \"I see\" and doesn't resolve my problem.","reviewerName":"Daniel","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSURzeUxLM2N3EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzeUxLM2N3EAE!2m1!1s0x0:0x55cde339a1d2d18c!3m1!1s2@1:CIHM0ogKEICAgIDsyLK3cw%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/106708353493823690034/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2020-02-22T02:49:49.000Z","timeAgo":"6 years ago","isLocalGuide":false,"createdAt":"2026-04-25T02:44:28.038Z","updatedAt":"2026-04-25T02:44:28.038Z","lawyerId":"165d7bdb-84a9-4222-a40e-1b9e639f40bc","response":null}],"intelligence":null}}