{"success":true,"data":{"id":"ccaf37ec-8c84-4568-9c43-8f821c8e927f","slug":"law-offices-of-laurel-a-buchanan-inc-riverside-ca","name":"Law Offices of Laurel A. Buchanan Inc.","firstName":null,"lastName":null,"firmName":"Law Offices of Laurel A. 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I did not even get a chance to tell him I understood and provide the info. I was very surprised.","reviewerName":"Kim Conway","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnTUNZOUlLb1JREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNZOUlLb1JREAE!2m1!1s0x0:0xc93a927fcb24017a!3m1!1s2@1:CIHM0ogKEICAgMCY9IKoRQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/108415407273509299958/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVrWv84MKDKswVFUhz_Tls68s-CG86_KXkBhC1_wgV3lWdckOMI=s64-c-rp-mo-ba2-br100","ownerAnswer":"Ms. Conway, <br>Thank you for your review. Per the rules governing our profession, put in place to protect client confidentiality, we cannot consult with potential new clients until we have run a conflict check. This requires the party requesting a consultation to provide us name of the opposing party so we can ensure that we have not consulted with, and do not represent, the other party on the case. This protects you (the person requesting the consult,) from inadvertently relaying confidential information to us that we should not be privy to in the event that we actually represent the other side on any matters. <br><br>Per my staff, It is my understanding that the call was terminated after staff was informed twice that the information would not be provided and the staff member was greeted with silence and believed the call had been terminated. <br><br>I apologize if the call was terminated mid conversation, I have addressed this with staff to make sure that calls are not terminated prematurely. If you have any questions or concerns regarding this matter you may call and ask to be transferred to myself to discuss. i wish you the best in your pursuit for legal representation. <br>Laurel Buchanan","ownerTimestamp":"2025-05-16T04:49:23.000Z","reviewTimestamp":"2025-05-01T22:20:42.000Z","timeAgo":"10 months ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":4},"createdAt":"2026-04-25T02:26:24.899Z","updatedAt":"2026-04-25T02:26:24.899Z","lawyerId":"ccaf37ec-8c84-4568-9c43-8f821c8e927f","userId":null,"response":null},{"id":"66cea863-73fd-4eed-bef6-3e268f4a1e75","rating":5,"title":null,"content":"My initial consultation with Laurel Buchanan was thorough, supportive and prepared me well to utilize small claims. This was her recommendation, even though it did not provide financial benefit to her firm.","reviewerName":"Ric Rasco","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnTURBb3NxaFNBEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURBb3NxaFNBEAE!2m1!1s0x0:0xc93a927fcb24017a!3m1!1s2@1:CIHM0ogKEICAgMDAosqhSA%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/111023472686397262537/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJV2n4Rq7tvCPYJ5d6dgsfInQZBArmSgLsUzAcRnIQL8pDKTA=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-02-07T19:44:19.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":2},"createdAt":"2026-04-25T02:26:24.980Z","updatedAt":"2026-04-25T02:26:24.980Z","lawyerId":"ccaf37ec-8c84-4568-9c43-8f821c8e927f","userId":null,"response":null},{"id":"236a3792-73ea-4684-b080-53504984ac33","rating":1,"title":null,"content":"The worst family law attorney. Laurel is extremely hard to get a hold of. She did not explain legal terminology when I filled out forms for my divorce which has now resulted in lifelong spousal support. She had someone from her office call at the last minute to say that if I don’t submit certain information by that day then I would be fined $5,000 when I was never asked to submit the info prior to that moment.  Overall she did not act in my best interest. I really regret hiring her.","reviewerName":"Suzy Hackworth","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSURIaVlXRi13RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIaVlXRi13RRAB!2m1!1s0x0:0xc93a927fcb24017a!3m1!1s2@1:CIHM0ogKEICAgIDHiYWF-wE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104891493865683709564/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocLOthEOVggshRHWf2lCj1-hwewgxCJlU2vjsLCt_7QEoK4LhQ=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2024-09-17T11:15:59.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:26:25.064Z","updatedAt":"2026-04-25T02:26:25.064Z","lawyerId":"ccaf37ec-8c84-4568-9c43-8f821c8e927f","userId":null,"response":null},{"id":"869da087-7f28-4e33-b8e3-043a3753be68","rating":5,"title":null,"content":"Amazing Great job keep going","reviewerName":"Cynthia Martinez","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNqbklqOC1BRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqbklqOC1BRRAB!2m1!1s0x0:0xc93a927fcb24017a!3m1!1s2@1:CIHM0ogKEICAgICjnIj8-AE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104957019569044224846/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocLcIRMSSh7xfQkjZ_gkrCjlokmG6DGVaexZhM8Q9tBYyrFlUQ=s64-c-rp-mo-br100","ownerAnswer":"Thank you! We appreciate the feedback. <br>Laurel Buchanan <br>The Law Offices of Laurel A. Buchanan ","ownerTimestamp":"2025-03-16T04:49:23.000Z","reviewTimestamp":"2024-04-18T18:45:36.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":1},"createdAt":"2026-04-25T02:26:25.153Z","updatedAt":"2026-04-25T02:26:25.153Z","lawyerId":"ccaf37ec-8c84-4568-9c43-8f821c8e927f","userId":null,"response":null},{"id":"3beaf0bf-d5b5-41ea-9e09-8472f14fd1c8","rating":5,"title":null,"content":"Laura Buchanan and her associates are some of the best attorneys around they absolutely are worth the money and I recommend them to everybody... I have retained them numerous times and they have never fail me  than u to all of them they have picked up calls from me even on her weekend and night and talked me threw my brake downs and i will for ever be grateful to all of them.thank u again .....","reviewerName":"Jennifer Garcia","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSURWNS1tbURREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURWNS1tbURREAE!2m1!1s0x0:0xc93a927fcb24017a!3m1!1s2@1:CIHM0ogKEICAgIDV5-mmDQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/108287304826496432610/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWypcwSMZc34AULvbmNO2u9Ln48bJNhYQjA6SK_K1dtugTZKhzG=s64-c-rp-mo-br100","ownerAnswer":"Thank you Jennifer, we hope you are you family are doing well and have a happy holiday! We are always here if you need us. <br>Laurel Buchanan ","ownerTimestamp":"2024-03-16T04:49:23.000Z","reviewTimestamp":"2023-12-17T20:12:52.000Z","timeAgo":"2 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:26:25.241Z","updatedAt":"2026-04-25T02:26:25.241Z","lawyerId":"ccaf37ec-8c84-4568-9c43-8f821c8e927f","userId":null,"response":null},{"id":"01502a17-8359-48f6-a47d-4ceb4540e273","rating":2,"title":null,"content":"I saw their advertisement online about a free consultation for wrongful termination, and wouldn't you know it they agree to see if whether or not my case was acceptable to take since I was wrongfully terminated from my previous job on Amazon back on the beginning of July. But the next day, right after calling them, I received an email stating their opinion of turning down my wrongful termination case since I did not provide my payroll statements from them. which is odd since I provided them with a legal letter proving my case of wrongful termination. Plus, one of the suppose lawyers has the audacity to call back and ask to change my rate on them since it is hurting their business and gives me their reason as to why my case was turned down. Also, they will most likely guilt trip you by saying that submitting a case could lead to getting me blacklisted even though I am already blacklisted no thanks to Monster Beverage company I worked for.","reviewerName":"AMICKO AMORA","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUNGOU1McEdREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNGOU1McEdREAE!2m1!1s0x0:0xc93a927fcb24017a!3m1!1s2@1:CIHM0ogKEICAgICF9MLpGQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/111823551759423537154/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVlwFi4LM6pYDZwMgOaesCw3YBV-1K5eGj_fAPPmD-XVKZUadOH=s64-c-rp-mo-ba5-br100","ownerAnswer":"Dear Amigo Amora, <br>I think you have the wrong firm. We do not handle wrongful termination cases and we do not have any record of speaking with you on your case. We do not request information from anyone on these types of cases. When individuals call about cases that we do not handle we try to refer them out if possible but other than that we do not handle them at all. I am sorry if you had a negative experience somewhere. <br>Laurel Buchanan ","ownerTimestamp":"2024-03-16T04:49:23.000Z","reviewTimestamp":"2023-10-27T17:40:18.000Z","timeAgo":"2 years ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":41},"createdAt":"2026-04-25T02:26:25.327Z","updatedAt":"2026-04-25T02:26:25.327Z","lawyerId":"ccaf37ec-8c84-4568-9c43-8f821c8e927f","userId":null,"response":null},{"id":"3c2c91ab-7a31-4b21-b4e7-5bec10803192","rating":5,"title":null,"content":"The Law Office of Laurel A. Buchanan Inc. did an amazing job with my restraining order case. They worked diligently and efficiently to make sure I win my case. They were readily available to answer any questions or concerns I had. I highly recommend them.","reviewerName":"Yesenia Rodriguez","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUN4OU4zaU53EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4OU4zaU53EAE!2m1!1s0x0:0xc93a927fcb24017a!3m1!1s2@1:CIHM0ogKEICAgICx9N3iNw%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/113552065580692940341/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ0sW6anaJoK_pAcpCj5uwpNvZYfZnXsmLRVlrhszpgRmRLLQ=s64-c-rp-mo-br100","ownerAnswer":"Yesenia, <br>Thank you for sharing your experience with others, we are glad to be of help. As always please feel free to reach out to us with any questions or legal issues! Remember, we practice more than just family law, we have attorneys who handle civil litigation and personal injury and some who handle exclusively criminal law. If we cannot help you we will try to find someone who can!<br>Laurel Buchanan, <br>The Law Offices of Laurel A. Buchanan ","ownerTimestamp":"2024-03-16T04:49:23.000Z","reviewTimestamp":"2023-05-11T20:13:41.000Z","timeAgo":"2 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:26:25.418Z","updatedAt":"2026-04-25T02:26:25.418Z","lawyerId":"ccaf37ec-8c84-4568-9c43-8f821c8e927f","userId":null,"response":null},{"id":"eaf6340d-a787-4c91-91f3-b711108037cd","rating":1,"title":null,"content":"This place is a ripoff! After helping my boyfriend retain this law firm, they have charged everything and nothing has been done to solve his case.  He can never get a hold of his attorney, has only seen her twice right before court.  Yet they already sent an outrageous statement bill of $6,900.  Their service has been horrible and they will charge all these bogus fees including supposably faxed documents, emails, and phone calls.  There has been no transparency on any of these charges and we don't even know if they even did these services in their office.  The attorney already messed up the paper work for my boyfriends case and most likely they are charging him for their own mistakes.  We regret ever retaining this law firm.","reviewerName":"Alba Aviles","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUMtallmMklREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtallmMklREAE!2m1!1s0x0:0xc93a927fcb24017a!3m1!1s2@1:CIHM0ogKEICAgIC-jYf2IQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/109131926651103005396/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXqsMySQk8Y_-AOAWtc0o9GjR7YNqWGAnifpuNPYeN5A5ngC0A8=s64-c-rp-mo-br100","ownerAnswer":"Dear Ms. Aviles, <br>I am sorry I do not know who you are or who your boyfriend is. I believe you may have the wrong office. Regardless, If your boyfriend or anyone has an issue please call us directly and my staff will put you through to me so we can figure out what the issue is and correct it. We know that legal services and processes are stressful and if there is an issue on our end we will address it with you directly and immediately. We do not always see internet reviews. Please call direct, 951-530-8649. <br>Sincerely. <br>Laurel Buchanan ","ownerTimestamp":"2023-03-16T04:49:23.000Z","reviewTimestamp":"2022-11-10T08:23:13.000Z","timeAgo":"3 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:26:25.530Z","updatedAt":"2026-04-25T02:26:25.530Z","lawyerId":"ccaf37ec-8c84-4568-9c43-8f821c8e927f","userId":null,"response":null},{"id":"cc5a2b8b-2622-4cfd-8ca3-afec373de39a","rating":1,"title":null,"content":"Was looking for A free consultation as shown on their website never received the response I emailed them never received a response over a week went based off the reviews I don’t know who they’re paying for 4 1/2 stars but apparently they’re not interested in business","reviewerName":"Rockstar R6","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUNPaW95aVVREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPaW95aVVREAE!2m1!1s0x0:0xc93a927fcb24017a!3m1!1s2@1:CIHM0ogKEICAgICOioyiUQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/110863603866549315364/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUZXJRm7z-s0gnH-p0QChtR3W9cqCdAjW4c29U9t8IuRpNS-iw=s64-c-rp-mo-ba2-br100","ownerAnswer":"Dear Rockstar R6,<br>I checked the email and did not find one from you. I am not sure where the disconnect is, we generally respond within 24 hours so I apologize for the delay. If you still need a consult please feel free to call the office directly at 951-530-8649 so we can assist you.<br>Thank you,<br>Laurel Buchanan","ownerTimestamp":"2023-03-16T04:49:23.000Z","reviewTimestamp":"2022-06-06T16:41:34.000Z","timeAgo":"3 years ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":3},"createdAt":"2026-04-25T02:26:25.628Z","updatedAt":"2026-04-25T02:26:25.628Z","lawyerId":"ccaf37ec-8c84-4568-9c43-8f821c8e927f","userId":null,"response":null},{"id":"4664f770-6fb3-48d2-8760-5c7911ded078","rating":5,"title":null,"content":"Very perfesonal,  kind and understanding .. I been  going to her for all my my court need for years and will continue  to use her services  as needed. Thank you for all u have done...","reviewerName":"Jennifer Garcia","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSURXdXBxX3lRRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURXdXBxX3lRRRAB!2m1!1s0x0:0xc93a927fcb24017a!3m1!1s2@1:CIHM0ogKEICAgIDWupq_yQE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104065511039367447222/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVuJtyYCuCUcYAeXFKKiP5WjDz5bE5xNP0uavAbcC-N7ywV-OMz=s64-c-rp-mo-ba2-br100","ownerAnswer":"Jennifer, <br>Thank you for your review. It has been a pleasure working with you over the years and we thank you for all of the referrals. We hope you and your family are doing well! <br>Laurel Buchanan <br>","ownerTimestamp":"2024-03-16T04:49:23.000Z","reviewTimestamp":"2022-03-21T22:22:11.000Z","timeAgo":"3 years ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":8},"createdAt":"2026-04-25T02:26:25.710Z","updatedAt":"2026-04-25T02:26:25.710Z","lawyerId":"ccaf37ec-8c84-4568-9c43-8f821c8e927f","userId":null,"response":null}],"intelligence":null}}