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They provided little to no guidance on how to properly handle or maximize my case, and communication was consistently difficult.\nVeronica was especially unresponsive—emails were rarely answered on time, and when they were, the responses were vague or unrelated.\nMost concerning, I later discovered an agreement showing a higher percentage than what I signed, including a document with my name and signature that I did not authorize.\nProceed with extreme caution. 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Justine was invaluable and professional throughout the entire process. She communicated clearly, kept me updated, and made everything easy to understand.\n\nShe went above and beyond to negotiate with the insurance company, helping me secure a settlement and coverage for my accident. 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Also, one of his office clerks Norma was very helpful and answered my questions almost immediately even after hours as best as she could. Went above and beyond. Also, the percentage rate was very reasonable and I was happy with their services and continued commitment to doing things the right way. Highly recommend!","reviewerName":"Adrian Vasquez","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xkdE1VcHNWVVozVDNCaVZWaG5aVkJpZERBeE1tYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkdE1VcHNWVVozVDNCaVZWaG5aVkJpZERBeE1tYxAB!2m1!1s0x0:0x197e8a6487dc826d!3m1!1s2@1:CAIQACodChtycF9oOldtMUpsVUZ3T3BiVVhnZVBidDAxMmc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/112646310207445811853/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-09-16T23:47:21.000Z","timeAgo":"5 months ago","isLocalGuide":false,"createdAt":"2026-04-25T02:18:52.935Z","updatedAt":"2026-04-25T02:18:52.935Z","lawyerId":"17ec40ea-b05b-4f0c-9de3-f6c0f4537c80","response":null},{"id":"d243dccd-4381-412d-a73b-020a76dfb67d","rating":5,"title":null,"content":"Very helpful! Helped with hit and run accident","reviewerName":"Janet Lee","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25oRVltaEdNa3RSY0VKUWQxcENNV2RSUVZvd1UzYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oRVltaEdNa3RSY0VKUWQxcENNV2RSUVZvd1UzYxAB!2m1!1s0x0:0x197e8a6487dc826d!3m1!1s2@1:CAIQACodChtycF9oOnhEYmhGMktRcEJQd1pCMWdRQVowU3c%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/103754203320100212844/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-09-10T02:20:37.000Z","timeAgo":"6 months ago","isLocalGuide":false,"createdAt":"2026-04-25T02:18:53.023Z","updatedAt":"2026-04-25T02:18:53.023Z","lawyerId":"17ec40ea-b05b-4f0c-9de3-f6c0f4537c80","response":null},{"id":"62cac78c-6b6c-4b59-95fe-62e20ac24540","rating":5,"title":null,"content":"Great Office and his staff were very professional when taking care of my mothers case.","reviewerName":"Daniel Lee","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2paSGJFRkZRM3BNWW0xNmJISk1jVUkwUW5WMlNXYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paSGJFRkZRM3BNWW0xNmJISk1jVUkwUW5WMlNXYxAB!2m1!1s0x0:0x197e8a6487dc826d!3m1!1s2@1:CAIQACodChtycF9oOjZHbEFFQ3pMYm16bHJMcUI0QnV2SWc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101755371193722960162/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-09-08T22:10:28.000Z","timeAgo":"6 months ago","isLocalGuide":false,"createdAt":"2026-04-25T02:18:53.110Z","updatedAt":"2026-04-25T02:18:53.110Z","lawyerId":"17ec40ea-b05b-4f0c-9de3-f6c0f4537c80","response":null},{"id":"d8663d99-5f28-4ae1-bafd-19047a2e1af4","rating":5,"title":null,"content":"Andrew Shin & his team helps me out in my workers com case shout out to David Han & Cindy. Professional & they immediately help me out gave me a good chiropractor for my pain management ty so much","reviewerName":"Marilyn Zamora","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJSzQtdXlMd0txcGFREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJSzQtdXlMd0txcGFREAE!2m1!1s0x0:0x197e8a6487dc826d!3m1!1s2@1:CIHM0ogKEIK4-uyLwKqpaQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/115132872427301155168/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-06-07T23:03:57.000Z","timeAgo":"9 months ago","isLocalGuide":true,"createdAt":"2026-04-25T02:18:53.196Z","updatedAt":"2026-04-25T02:18:53.196Z","lawyerId":"17ec40ea-b05b-4f0c-9de3-f6c0f4537c80","response":null}],"intelligence":null}}