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It seems over extending themselves to any case just to charge for it is their approach. Upon initially meeting with Bill Sommers he reassured me that he would\nDo everything possible to ensure I received the claim I was owed. However, he passed my case along to his associate, Thomas Lillibridge, almost immediately. I was left to receive and forward all court notifications to L&B of which I was still charged for filing, though I essentially was doing their job for them. Of course there are the countless instances that I'd reach out to my counsel for updates to which I was always promptly notified that they were working on a much bigger, much more important case. To top it off, after numerous attempts to communicate with my attorney via phone and email, I resorted to dropping in to the office for an update. It apparently made Mr. Sommers quite angry that I did so and he repeatedly exclaimed to me that I shouldn't have stopped by. After resolving the issue with him. I was left to making him aware of the all details regarding my case, that I paid him to manage for me. After numerous attempts to communicate with a board member in regard to the management of my case I am left to leaving this review after paying the tab for all the work I did for them.  It quickly became very clear that neither  I nor my case were of their slightest priority. I hope all their potential clients read this review and forego making the same mistake I did in entrusting Langley and Banack with their representation.","reviewerName":"Eleo Caper","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUQ5MVpmTTZRRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5MVpmTTZRRRAB!2m1!1s0x0:0x8c44e95e6dd1dc0c!3m1!1s2@1:CIHM0ogKEICAgID91ZfM6QE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116406170082764857900/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVNbYepsKwprXTsm-ZmzAdUJaSF1xaFMBvHwRHZKXqeUoDLSSjd=s64-c-rp-mo-br100","ownerAnswer":"At Langley & Banack we take any complaint against our attorneys seriously; nevertheless,  our records indicate that we have no client by the name of Eleo Caper. Mr. Caper is invited contact our firm at 210-736-6600 and ask to speak with our firm’s president if he still believes he has a complaint against our firm. Any such complaint will be immediately investigated and responded to.","ownerTimestamp":"2025-03-16T07:14:23.000Z","reviewTimestamp":"2024-03-19T12:30:42.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T22:23:33.630Z","updatedAt":"2026-05-08T22:23:33.630Z","lawyerId":"8373b21f-f92e-47a6-82b4-3a40093565b2","userId":null,"response":null},{"id":"f90a8cea-1c8a-486f-949e-5f059b6e04d2","rating":5,"title":null,"content":"I absolutely love Valin Woodward! Unfortunately, I have had to retain an attorney for custody issues a few times and have learned the hard way that not all firms are trustworthy. Valin is compassionate, honest and to the point. If you find yourself in a rough situation dealing with custody issues, I highly recommend her.","reviewerName":"Chelsa Cox","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUN1NzdqRGZ3EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1NzdqRGZ3EAE!2m1!1s0x0:0x8c44e95e6dd1dc0c!3m1!1s2@1:CIHM0ogKEICAgICu77jDfw%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/108374572037383248654/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocK-lP_s4L9Yt1NO3fACOuFAoIdJNeqgqYYIzcozeSrW7FjG8w=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2022-08-09T13:56:39.000Z","timeAgo":"3 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":1},"createdAt":"2026-05-08T22:23:33.630Z","updatedAt":"2026-05-08T22:23:33.630Z","lawyerId":"8373b21f-f92e-47a6-82b4-3a40093565b2","userId":null,"response":null}],"intelligence":null}}