{"success":true,"data":{"id":"3eb8a1b9-4c4c-4095-a95a-2408ddd516db","slug":"kaufman-kavicky-palo-alto-ca","name":"Kaufman & Kavicky","firstName":null,"lastName":null,"firmName":"Kaufman & Kavicky","email":null,"phone":"+1408-727-8882","website":"http://www.calemons.com/","headshotUrl":null,"photoUrl":null,"logoUrl":null,"address":"140 3rd St","address2":null,"city":"Los Altos","county":null,"state":"CA","zipCode":"94022","latitude":37.3794152,"longitude":-122.11627,"serviceCounties":[],"serviceCities":[],"specialties":[],"barNumber":null,"barState":"CO","licenseDate":null,"verified":false,"verifiedAt":null,"verifiedBy":null,"practiceAreas":[],"yearsExperience":0,"casesWon":0,"totalSettlements":null,"bio":null,"tagline":null,"consultationFee":null,"education":[],"awards":[],"caseResults":[],"faqs":[],"googleDescription":"140 3rd St, Los Altos, CA 94022","googleCategory":"Attorney","googleCategoryIds":["lawyer"],"googlePlaceId":"ChIJ4z1cc7rLj4AR2SUMtI0LqHg","googleCid":"8694211783877731801","googleMapsUrl":null,"isClaimed":true,"totalPhotos":10,"workHours":{"timetable":{"friday":[{"open":{"hour":8,"minute":0},"close":{"hour":15,"minute":0}}],"monday":[{"open":{"hour":8,"minute":0},"close":{"hour":17,"minute":0}}],"sunday":null,"tuesday":[{"open":{"hour":8,"minute":0},"close":{"hour":17,"minute":0}}],"saturday":null,"thursday":[{"open":{"hour":8,"minute":0},"close":{"hour":17,"minute":0}}],"wednesday":[{"open":{"hour":8,"minute":0},"close":{"hour":17,"minute":0}}]},"current_status":"close"},"businessAttributes":null,"peopleAlsoSearch":null,"websiteScreenshotUrl":null,"subscriptionTier":"free","subscriptionStatus":"active","subscriptionStartDate":null,"subscriptionEndDate":null,"monthlyLeadCap":5,"leadsReceivedThisMonth":0,"currentMonthLeads":0,"monthlySpendCap":null,"spentThisMonth":"0","capResetDate":null,"trialEndsAt":null,"preferredCrashTypes":[],"preferredSeverities":[],"minLeadScore":0,"maxLeadRadius":50,"acceptsAfterHours":false,"preferredContactMethod":"EMAIL","notificationEmail":null,"notificationPhone":null,"emailNotifications":true,"smsNotifications":false,"rating":"4.9","averageRating":4.9,"reviewsCount":138,"reviewCount":138,"avgResponseTime":null,"averageResponseTime":null,"reviewsRefreshedAt":null,"profileViews":38,"leadsReceived":0,"totalLeadsReceived":0,"leadsContacted":0,"totalLeadsContacted":0,"leadsConverted":0,"totalLeadsSigned":0,"conversionRate":0,"totalRevenue":"0","rankingScore":0,"profileCompleteness":0,"status":"PENDING","isActive":true,"isPaused":false,"pausedAt":null,"pausedUntil":null,"pauseReason":null,"isVerified":false,"isFeatured":false,"createdAt":"2026-04-25T02:17:31.895Z","updatedAt":"2026-06-12T04:41:17.092Z","lastLoginAt":null,"lastActiveAt":"2026-04-25T02:17:31.895Z","userId":null,"reviews":[{"id":"2dae56bf-1c51-48e2-bc30-75a16c085e5b","rating":5,"title":null,"content":"Great advice on a complicated issue","reviewerName":"Shaun Olson","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21WNlMyVkpTMlUyTWtwM1QySmtNMHBRYWpCNGJsRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WNlMyVkpTMlUyTWtwM1QySmtNMHBRYWpCNGJsRRAB!2m1!1s0x0:0x78a80b8db40c25d9!3m1!1s2@1:CAIQACodChtycF9oOmV6S2VJS2U2Mkp3T2JkM0pQajB4blE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/109223825093141376319/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIUS6Ieaux3YlouXZ3uSHCDj9IWryi-KBeoKgXwxg1RAHJ777o=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-10-21T17:52:25.000Z","timeAgo":"4 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":3},"createdAt":"2026-04-25T02:17:31.989Z","updatedAt":"2026-04-25T02:17:31.989Z","lawyerId":"3eb8a1b9-4c4c-4095-a95a-2408ddd516db","userId":null,"response":null},{"id":"88fb5471-0b9e-45d5-8499-6c1115d9d022","rating":5,"title":null,"content":"I lease a 2022 Land Rover Discovery that was plague with “low battery-Please start engine” warning.\nI been told multiple times by the service department that i have to drive long distance.  The third time i took the vehicle for service they will just charge the battery and send me on my way and a week later the warning comes back and the problem worsen. The trunk will not open, the key will not function, the vehicle will stall, the screen intermittently black out on me. I started to lose faith on the vehicle and i feel it did not really give me the value and performance LR promised their consumer. Before then i  was driving a 20 year old car but when i was diagnosed with Breast Cancer and my treatments are out of town long drives we decided to lease a more reliable vehicle to get to all my Medical appointments that are out of town but we end up with a very unreliable vehicle and LR service Dept. are very dismissive and lack of concern. By the 5th occurrence of the warning my frustrations turned into hopelessness.\nI know there is a Lemon Law but i  have no knowledge about it just as many others until we have car problems. I started reading if my car problems qualify but i was adamant and i start looking up a California Lemon Lawyers to help me sort it out. I chance upon Atty. Scott on avvo answering lemon law questions and upon checking he has a stellar review.\nThe next day i decided to call his office and i spoke to the Intake specialist Leilani. She was very informative and she asked me to send her all my work orders and she will submit it for review if my case qualify. Few days later she called me by phone that they will take my case, I breathed a sigh of relief. The same day i was sent a retainer document to sign.\nThis is not an overnight-quick process. It takes patience and tolerance. communications are through email so that there are paper trail to go back to. However slow i am confident that the firm   is on my side. Emails are promptly returned and answer. Leilani is very thorough and informative. When my case went to the next step Breana Hildebrant gave me the minute order of my case and has been so amazing to communicate to.\nAtty. Scott took on my case. He’s very generous of his knowledge, very informative and thorough. He returns emails promptly and he gives me a call when needed. He was honest and transparent. He advice me not to expect too much but he promised me that he will do his best for me and i never doubted him for a second. Sure enough he over delivers. The settlement offer was more than i expected and thats because of his expertise and many years of experience in the business.\nMy case took 11 months from start to settlement. A radio silent for few months its because the firm have no control over the response of the Manufacturer and the court takes a lot of time as well but when the ball start rolling Atty Scott is on it. He is the best. He would not be highly rated for no reason.\nThere are honest people out there and Atty. Scott, Leilani and Breana are one of them. They take pride of what they do. Its comforting to know that there are good, honest firm who will fight for you and your hard earned money and make these Car Manufacturer accountable.\nDear Atty. Scott, Leilani and Breana, Thank you from the bottom of my heart.\nAs i continue my battle with Breast Cancer you have no idea how appreciative i am that i am now in a position to put myself in a better vehicle. My settlement would help me pay my new car and that is something less of me to worry. I cant thank you enough but please know that you made my struggle a little easier to bear because of your dedication to your chosen profession.\nThank you so much.\nSincerely,\nNoreen A.","reviewerName":"Con Besos","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnTUNRenNfbnd3RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNRenNfbnd3RRAB!2m1!1s0x0:0x78a80b8db40c25d9!3m1!1s2@1:CIHM0ogKEICAgMCQzs_nwwE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/108288470045161300906/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVVu8BsVQAtsu5QMvyDOgEOhmjrcHQKW06U6zuaJyXb7ss0F6NR=s64-c-rp-mo-br100","ownerAnswer":"I am literally tearing up reading this. Stories like this one are the reason we do what we do.  We are all in your conrner going forward, with prayers that you beat this horrible and unfair disease, we know you can do it!  We are so happy to be a small part of your upward trajectory!","ownerTimestamp":"2025-03-16T04:17:35.000Z","reviewTimestamp":"2025-03-04T11:00:08.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:17:32.086Z","updatedAt":"2026-04-25T02:17:32.086Z","lawyerId":"3eb8a1b9-4c4c-4095-a95a-2408ddd516db","userId":null,"response":null},{"id":"32cc346b-cbca-4147-b7ad-1a48706c40d4","rating":5,"title":null,"content":"Scott gets it done.","reviewerName":"Chaz Berman","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUR2Z3FtU0Z3EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2Z3FtU0Z3EAE!2m1!1s0x0:0x78a80b8db40c25d9!3m1!1s2@1:CIHM0ogKEICAgIDvgqmSFw%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/113921327603942751241/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWZPhPXY-LXYSCX-kqs3IKcXycn9A8WoizJPFIF4Swyxm3lbFNn=s64-c-rp-mo-br100","ownerAnswer":"So kind of you to say. Hope you're great and you and all of your loved ones have a great holiday season!<br>","ownerTimestamp":"2025-03-16T04:17:35.000Z","reviewTimestamp":"2024-12-18T18:46:26.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:17:32.186Z","updatedAt":"2026-04-25T02:17:32.186Z","lawyerId":"3eb8a1b9-4c4c-4095-a95a-2408ddd516db","userId":null,"response":null},{"id":"f9ddd0b9-b7da-4caf-b70c-240870bd4844","rating":5,"title":null,"content":"This is my first experience with really any attorney, K&K were recommended by a friend of a friend and I’m glad they were! They heard about my lemon Law case and said I have a solid case and should be able to get the help I was looking for. They got all the information I had and took care of all the communication with the auto manufacturer. Had a number that I was looking for based on the money I had spent previously and loss of use, insurance, interest, etc…K&K went to work and got me more than I was after! The process took a long time but that’s not their fault, what auto mfg would want to hurry up and give someone a settlement? None! But they kept on them and got me paid, thank\nYou so much for your efforts! I hope I don’t ever have to use you again but if I do I’ll definitely be calling!","reviewerName":"Kyle Coen","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNIMGZUcWp3RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNIMGZUcWp3RRAB!2m1!1s0x0:0x78a80b8db40c25d9!3m1!1s2@1:CIHM0ogKEICAgICH0fTqjwE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/111901332541475072519/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX87LtaNNrgAv7SlPufeKy4Tl8qeNDrEnthmiK1g6eLsKWlGbvW=s64-c-rp-mo-br100","ownerAnswer":"So happy to have been able to help and thanks for sticking it out with us through the process...","ownerTimestamp":"2025-03-16T04:17:35.000Z","reviewTimestamp":"2024-09-05T22:20:53.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":1},"createdAt":"2026-04-25T02:17:32.278Z","updatedAt":"2026-04-25T02:17:32.278Z","lawyerId":"3eb8a1b9-4c4c-4095-a95a-2408ddd516db","userId":null,"response":null},{"id":"c0400004-51b3-461a-9e0a-e46d50d02107","rating":5,"title":null,"content":"Great service! Scott and team did a great work and I could return the broken Tesla and get my money back! I highly recommend working with Kaufman & Kavicky LLP.","reviewerName":"Alexandre abdo Hadade","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNHcnFUZmdnRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHcnFUZmdnRRAB!2m1!1s0x0:0x78a80b8db40c25d9!3m1!1s2@1:CIHM0ogKEICAgICGrqTfggE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116711280399192576776/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV4JQyk2c4Hv54VmhUDuTPjHrrk5TUOmrTCBS4ao76fi-av2TcrZQ=s64-c-rp-mo-br100","ownerAnswer":"We were, to my knowledge, the first firm to take tesla to trial for a lemon and to win the case. So that win, helped your case. Glad to have been able to help!","ownerTimestamp":"2024-03-16T04:17:35.000Z","reviewTimestamp":"2024-06-19T04:08:40.000Z","timeAgo":"Edited a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:17:32.358Z","updatedAt":"2026-04-25T02:17:32.358Z","lawyerId":"3eb8a1b9-4c4c-4095-a95a-2408ddd516db","userId":null,"response":null},{"id":"f1a34fdc-e830-42fd-b5a5-c44048b1fc79","rating":5,"title":null,"content":"I'm grateful to Scott Kaufman for sharing his knowledge and expertise in order to help me understand the best steps for my lemon law claim. He immediately explained the extent to which a lawyer would be able to help and offered clear, detailed explanations of how the circumstances of my situation affected the potential outcomes. Following his recommendation, I am not being taken on as a client, but I appreciate his guidance and would feel confident hiring him as my attorney in the future.","reviewerName":"Brendan Cassidy","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUNUazYzTllnEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNUazYzTllnEAE!2m1!1s0x0:0x78a80b8db40c25d9!3m1!1s2@1:CIHM0ogKEICAgICTk63NYg%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104254869027511497869/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWCiETkwOEm6VQms9BBlKU8UdPJc9SJmZilyI5pZ5m8g9ujMRCHLg=s64-c-rp-mo-br100","ownerAnswer":"Very kind, thank you. Wishing you all good things and a life without (any more) lemons","ownerTimestamp":"2025-03-16T04:17:35.000Z","reviewTimestamp":"2024-05-18T19:29:19.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:17:32.440Z","updatedAt":"2026-04-25T02:17:32.440Z","lawyerId":"3eb8a1b9-4c4c-4095-a95a-2408ddd516db","userId":null,"response":null},{"id":"09f2610d-9270-4e9d-a593-b041beb5488a","rating":5,"title":null,"content":"Got ripped off on a car/smog fraud issue and he assured me I had rights. Thank you!","reviewerName":"Al E","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUREdHI3WmpnRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREdHI3WmpnRRAB!2m1!1s0x0:0x78a80b8db40c25d9!3m1!1s2@1:CIHM0ogKEICAgIDDtr7ZjgE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/115971122073139084893/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocL_k6e6FRIO6Lm84E3sIHwIcvnCjrsImfhZ235-sP5-BBEoTQ=s64-c-rp-mo-br100","ownerAnswer":"Happy to help, thanks for the kind words. Do get in touch with the BAR folks who handle smog issues in CA.  \"DMV Investigations\" may help as well...","ownerTimestamp":"2025-03-16T04:17:35.000Z","reviewTimestamp":"2024-04-09T07:19:22.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:17:32.523Z","updatedAt":"2026-04-25T02:17:32.523Z","lawyerId":"3eb8a1b9-4c4c-4095-a95a-2408ddd516db","userId":null,"response":null},{"id":"b7bf9f1d-a296-4b4d-9daa-37fc24261bdd","rating":5,"title":null,"content":"I had bought a 4-year-old used truck from a small mom and pop dealership. The transmission blew the 2nd day I owned the truck and was in and out of the shop for the next 4 months. I was told by numerous law firms that my truck did not meet the criteria to go through the lemon law process due to numerous different factors. I reached out to Kaufman & Kavicky and they informed me that not only DID my truck meet the criteria, but they were confident that they could win the lawsuit against Ford Motor Company and accepted my case. The entire process took quite a few months but they did in-fact win the lawsuit. The outcome being that Ford paid off the entire financed amount, I received every single dollar back that was associated with that truck IE: initial down payment, monthly payments, interest paid, rental car fees ect. The whole Kaufman & Kavicky team was very responsive and answered all questions and concerns in a very timely manner.","reviewerName":"Brodie Callahan","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUNEX0phM0NREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNEX0phM0NREAE!2m1!1s0x0:0x78a80b8db40c25d9!3m1!1s2@1:CIHM0ogKEICAgICD_Ja3CQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/110586925521321771631/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIWAK33JZdQIxlql6NPBUdt3uaEZC2b88LHDd5aPb2esmZqkA=s64-c-rp-mo-br100","ownerAnswer":"So happy for you!","ownerTimestamp":"2025-03-16T04:17:35.000Z","reviewTimestamp":"2024-03-25T20:27:29.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:17:32.613Z","updatedAt":"2026-04-25T02:17:32.613Z","lawyerId":"3eb8a1b9-4c4c-4095-a95a-2408ddd516db","userId":null,"response":null},{"id":"85f08cd6-c9fb-41ca-b2a7-4eda2ee30242","rating":5,"title":null,"content":"Kaufman & Kavicky, California Lemon Lawyers are always responsive. Both Attorneys give personalized attention to me and my situation. I'm very happy with their service so far!","reviewerName":"DJJ","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUQ5OWUzVHVBRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5OWUzVHVBRRAB!2m1!1s0x0:0x78a80b8db40c25d9!3m1!1s2@1:CIHM0ogKEICAgID99e3TuAE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/117347801140670881891/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKVMznzxC4HkUOozUuv-lu2kp6i8_GjGtzIe4_oYzd33eE-Mg=s64-c-rp-mo-br100","ownerAnswer":"thank you","ownerTimestamp":"2025-03-16T04:17:35.000Z","reviewTimestamp":"2024-03-19T16:15:39.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:17:32.702Z","updatedAt":"2026-04-25T02:17:32.702Z","lawyerId":"3eb8a1b9-4c4c-4095-a95a-2408ddd516db","userId":null,"response":null},{"id":"04f66d81-3ac5-466a-8a58-15052243bf5d","rating":5,"title":null,"content":"After having a vehicle with multiple problems that lead it into the dealership more than a handful of times, I reached out to Kaufman and Kavicky to help with the situation. They took on my case and worked on my behalf to get a resolution with the car manufacturer. I will admit that I was a little skeptical at first since all communication is done via email. With that said, everyone at Kaufman and Kavicky responded to me on a timely manner, kept me up to date in detail of what was going on and what was to happen next. They also answered all my questions. I am very happy to say that they were able to get me the desired outcome I was looking for. I highly recommend working with the team at Kaufman and Kavicky. Thank you all for your hard work!!","reviewerName":"Dawn Abernathy","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUQ5MmZ1aUdREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5MmZ1aUdREAE!2m1!1s0x0:0x78a80b8db40c25d9!3m1!1s2@1:CIHM0ogKEICAgID92fuiGQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/108711565202687616814/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIgboDr5spkFhDmo_suIT8sQUcT2vyH165QRzAiCEFMujpfGg=s64-c-rp-mo-br100","ownerAnswer":"Dear Ms. Abernathy, thank you for the kind words. It was a pleasure helping you out of your lemon. The main reason we do 'most' of our communications via email is to make sure we have a record of it to refer to later if needed.  Too much information can get lost on a phone call or misunderstood?  In our writings, we are able to be more clear and always have that record to look back upon, including when it comes to the other side.  We are happy to have helped you here and many thousands of others over my 27 year career.  Here's to a life with no lemons! ","ownerTimestamp":"2025-03-16T04:17:35.000Z","reviewTimestamp":"2024-03-18T17:37:53.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:17:32.785Z","updatedAt":"2026-04-25T02:17:32.785Z","lawyerId":"3eb8a1b9-4c4c-4095-a95a-2408ddd516db","userId":null,"response":null}],"intelligence":null}}