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Although we would love to help every individual that calls our office, unfortunately we cannot. Particularly in the area of law that you were trying to retain our services. We understand it can be frustrating consulting with law firms and not getting the response one would like to obtain. We strive to help every caller that contacts us which is why we do not charge a consultation fee nor do we charge people that we do represent, unless we win. Our goal is to provide our community with professionalism, respect and care and we value all feed back as an opportunity to improve. 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On February 18. I call and talk to German Hernandez . I explained my situation. Mrs Hernandez asked me if o have all the documentation I responded yes . Then he asked if I can email to him . He text me his email and forwarded to him right away. He mentioned that he’s probably will not call me the same day but he will call me the very next day. As of today nothing. He lie to me . 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