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I had no choice but to try to reach out to Toyota to help us out, but after that was shut down, I did some research and found Joseph Kaufman and Associates. I am so happy I came across their website. After filling out their online survey, we received Communications from Chris. He was very professional very straightforward and explained how the whole process worked, even though this Took almost a year to resolve he kept in touch the whole time updating us and letting us know what was going on. thank you, Chris for helping us get this lemon off our hands and we will definitely recommend you and your company to others. Satisfied Clients !!","reviewerName":"BRENDA LEDESMA","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2s1c01FcEdNbWRqUzNveVl6bFZXV0p2WVZvMk5YYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1c01FcEdNbWRqUzNveVl6bFZXV0p2WVZvMk5YYxAB!2m1!1s0x0:0x7222ca25e95a7c3d!3m1!1s2@1:CAIQACodChtycF9oOk5sMEpGMmdjS3oyYzlVWWJvYVo2NXc%7C0dgpHxGSFjU%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/103977051836855361421/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWk2N0zAJANe8OQ3q25mhVccwNOER-nmHywx2SP-46GnDbHIHlNKw=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-03-13T00:05:17.000Z","timeAgo":"3 days ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-24T23:45:14.512Z","updatedAt":"2026-04-24T23:45:14.512Z","lawyerId":"9981db49-b4f1-48a2-812c-c855b672a4b0","userId":null,"response":null},{"id":"851e6967-9b57-48db-adf9-611705e81dc0","rating":5,"title":null,"content":"I had an outstanding experience with Joseph Kaufman & Associates. My vehicle was a 2021 Ford Bronco Sport that I purchased brand-new. From the start, I dealt with an excessive number of recalls that made ownership a constant frustration. After one too many issues, I decided to reach out.\nI'm so glad I did. Joseph Kaufman & Associates handled everything professionally and efficiently. In the end, I received the full price of my vehicle plus additional compensation — far more than I expected. I've already moved on and purchased a new car, which I couldn't have done without their help.","reviewerName":"Shannon Sheehan (FH)","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21oelYzUjJPRm8xZURabE4wcHVZMVZLWVhSMFZGRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21oelYzUjJPRm8xZURabE4wcHVZMVZLWVhSMFZGRRAB!2m1!1s0x0:0x7222ca25e95a7c3d!3m1!1s2@1:CAIQACodChtycF9oOmhzV3R2OFo1eDZlN0puY1VKYXR0VFE%7C0dbbbiCLhlH%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/109473938144058728628/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUoFztAAaZjhQwnAhK5GFZuwOCQ1FYmdQ8m3Z3Nbhd8ngT3gP0B=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-02-25T04:26:22.000Z","timeAgo":"2 weeks ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-24T23:45:14.601Z","updatedAt":"2026-04-24T23:45:14.601Z","lawyerId":"9981db49-b4f1-48a2-812c-c855b672a4b0","userId":null,"response":null},{"id":"194d0765-2ecb-4809-83f1-c7f0e6316d1c","rating":5,"title":null,"content":"Negotiating WIZARD!!!   This review cannot began to say how PRICELESS Joe's services are when having a Lemon for a car.\nWe contacted Car company Dodge Stellantis about buy back of Dodge Hornet due to multiple service repairs involving computer windowsield sensors, brakes, batteries etc.  They refused to purchase car back.  We were advised by friends to contact Joe Kaufman, \"He will help you!\"  We contacted Joe and staff via email and they promptly returned information on how to proceed.  Joe and his team provided clear and precise instructions on all stages of the proceedings.  They are so easy to work with from afar- the communication was prompt with staff and Joe.  Joe also helped us emotionally by taking calls and keeping us moving forward when it was pretty frustrating dealing  with all the repairs.\nJoe was able to mediate a FANTASTIC settlement from FCA.  We did not have to go to court due to Joe's Negotiating skills.\n\nWe cannot thank him and his staff enough on the priceless services and assistance.  We received fantastic and fair settlement!!\nJoe, Melissa and Staff are AMAZING!!!\n\nIF you have a Dodge Hornet or any other of the numerous cars that are Lemons'  CONTACT JOE KAUFMAN AND ASSOCIATES!!\nThey will help!:)","reviewerName":"mary lou Carrington","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xoRlVIUkxUMmRDYjA1WlFVbDRjbTFRV21SMU5XYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoRlVIUkxUMmRDYjA1WlFVbDRjbTFRV21SMU5XYxAB!2m1!1s0x0:0x7222ca25e95a7c3d!3m1!1s2@1:CAIQACodChtycF9oOlhFUHRLT2dCb05ZQUl4cm1QWmR1NWc%7C0daXmIZOCOf%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/105194928020158653397/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ41rEBwjYlMOFhXtgVnNMFItOqnSY-Mg4hI_kUFl2-ILL_BQ=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-02-21T22:07:15.000Z","timeAgo":"3 weeks ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-24T23:45:14.695Z","updatedAt":"2026-04-24T23:45:14.695Z","lawyerId":"9981db49-b4f1-48a2-812c-c855b672a4b0","userId":null,"response":null},{"id":"d3d7a195-e31a-4e6b-8a8b-11b11adcd38e","rating":5,"title":null,"content":"I have employed law firms several times in the past for various purposes. Never have I received such a high level of service as I have with Joseph Kaufman. Joe communicated personally with me at every stage of the Lemon Law legal process, explaining it thoroughly and letting me know what to expect. Joe expertly questioned the manufacturer's representatives in deposition and caused them to make a key admission in my case that led to a great settlement. I was once represented by a highly prestigious law firm in a wrongful termination case where the stakes were much higher. Compared with this firm, I believe Joe's firm put more effort and professionalism into my case and were truly concerned about my situation. I couldn't have asked for better representation!","reviewerName":"mikeforsythe","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2taUWJVb3lhVTVEWnpGa1VIQTFjbU5SUVhSdlJHYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taUWJVb3lhVTVEWnpGa1VIQTFjbU5SUVhSdlJHYxAB!2m1!1s0x0:0x7222ca25e95a7c3d!3m1!1s2@1:CAIQACodChtycF9oOkZQbUoyaU5DZzFkUHA1cmNRQXRvRGc%7C0d_LhjfylG1%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/102511803466097891035/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocL12BFzPntN0iIMARTzprE4v_aEMiWArbCSJo-U6MMNSH0qOQ=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-02-18T07:34:07.000Z","timeAgo":"3 weeks ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-24T23:45:14.797Z","updatedAt":"2026-04-24T23:45:14.797Z","lawyerId":"9981db49-b4f1-48a2-812c-c855b672a4b0","userId":null,"response":null},{"id":"10db6c63-3a2a-47cb-85b9-bf2b85c87717","rating":5,"title":null,"content":"If you have a lemon car or truck call !!!\nJoseph Kaufman and Associates\nThere were extremly helpful with my case got GM to take my truck back !! Along with some cash for a new truck","reviewerName":"Ryan Gwinn","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xWT016UjJPR1ZGVURSck9EVXhVVEZKTlZCMlYwRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWT016UjJPR1ZGVURSck9EVXhVVEZKTlZCMlYwRRAB!2m1!1s0x0:0x7222ca25e95a7c3d!3m1!1s2@1:CAIQACodChtycF9oOlVOMzR2OGVFUDRrODUxUTFJNVB2V0E%7C0dXomwGYPZZ%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101143998932204517864/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocI6tetWSmR-a0wXM9cg1JcPCo7o_aRu-7oI7DOQTUt9GVE6XA=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-02-10T15:20:28.000Z","timeAgo":"a month ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-24T23:45:14.895Z","updatedAt":"2026-04-24T23:45:14.895Z","lawyerId":"9981db49-b4f1-48a2-812c-c855b672a4b0","userId":null,"response":null},{"id":"78f3c3ab-663a-4584-bcde-b7ec4642e264","rating":5,"title":null,"content":"I had a great experience with Joseph Kaufman & Associates. The team was professional, responsive, and very easy to work with throughout the entire process. They kept me informed and made everything simple and stress-free. Best of all, they secured a settlement that exceeded my expectations. I truly felt like they had my best interests in mind and fought hard for my case. If I ever have another lemon law issue, I will definitely use them again and highly recommend them to anyone who needs strong legal representation.","reviewerName":"william jimenez","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xoNE1rTXRSUzEzUTNOaFZuQTVhMXBwZVZOWGFXYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoNE1rTXRSUzEzUTNOaFZuQTVhMXBwZVZOWGFXYxAB!2m1!1s0x0:0x7222ca25e95a7c3d!3m1!1s2@1:CAIQACodChtycF9oOlh4MkMtRS13Q3NhVnA5a1ppeVNXaWc%7C0dVzijTLfIW%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/105621050455951655500/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKIgA7iI63QqKUCy4L1UESjtQkzo91W5HTb55_N1R_5Wt9ilA=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-02-05T02:08:47.000Z","timeAgo":"a month ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-24T23:45:14.983Z","updatedAt":"2026-04-24T23:45:14.983Z","lawyerId":"9981db49-b4f1-48a2-812c-c855b672a4b0","userId":null,"response":null},{"id":"a57d4c87-75ed-4cb2-b266-d68e92d05d76","rating":5,"title":null,"content":"Scott Sanchez and his team were absolutely wonderful!  I got more money than anticipated (they got me money for civil penalties too!) and took the burden of me worrying that I was going to get shorted.   I did not. I am very happy I went this route!   Thank you for all your hard work.  I would definitely recommend this firm.","reviewerName":"Nikki Rojas","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2pSNFFVaEVlazQxZGt0T1pGUXdhMDVYYVU5RmJYYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSNFFVaEVlazQxZGt0T1pGUXdhMDVYYVU5RmJYYxAB!2m1!1s0x0:0x7222ca25e95a7c3d!3m1!1s2@1:CAIQACodChtycF9oOjR4QUhEek41dktOZFQwa05XaU9FbXc%7C0dV_nNYqRuZ%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104734033312489037222/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocL3StjL9Y4z2fQ8eNnTj5tEhEd-WhGkzzlAWPt0vCrTp06s_g=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-02-03T20:38:48.000Z","timeAgo":"a month ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-24T23:45:15.072Z","updatedAt":"2026-04-24T23:45:15.072Z","lawyerId":"9981db49-b4f1-48a2-812c-c855b672a4b0","userId":null,"response":null},{"id":"cbd183f7-5da0-423d-886c-5e2094c1cf0e","rating":5,"title":null,"content":"AWESOME EXPERIENCE!!!!! I must say that the service I received from Joseph Kaufman and Associates was amazing.  I would HIGHLY recommend. The reason for needing an attorney was very frustrating but Joe, Scott, and Melissa made me feel so comfortable and at ease. They were very attentive, kind hearted, patient, informative, and helped to ease all of my concerns and anxiety about the whole ordeal. Not to mention the settlement I received exceeded my expectation. I would hope to never need a lemon law attorney again, but if I do, Joe Kaufman and Associates would 100% be my first and only choice. 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GM wasn't interested in helping me, but this firm took care of everything. They made the process effortless for me, even joining me at the dealership to turn in the car.\nThe result? A settlement that was almost 1.5x what I originally paid for the car. The communication was excellent throughout the entire journey. 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