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Most people would handle this themselves, but I wanted an attorney to help guide me through the process.\n\nFrom the start, communication was poor. When I first called, Megan was unavailable and Aaron handled scheduling. He told me to call the Monday of my court week. I called Monday with no response, Tuesday with no response, and only got through when I asked for an operator and Aaron picked up again.\n\nMegan was polite when I finally spoke to her, but clearly rushed. She told me to be at court at 8am and wait for her. We never established a clear plan on where or how we would meet. She also instructed me to leave my phone in the car.\n\nI waited outside the courtroom for over 10 minutes, asking multiple attorneys if they were Megan. As my anxiety grew, I eventually went inside and waited another 50 minutes. Megan never showed.\n\nWhen I asked another attorney for help, they checked with the prosecutor and told me I had been marked as a no-show.\n\nI left the courthouse frustrated and called the firm. Aaron answered and immediately demanded payment for a future court date.\n\nThis was a stressful and completely avoidable experience. Poor communication and lack of accountability. 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I have retained their counsel for estate planning and I plan to utilize their services for a real estate transaction. 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