{"success":true,"data":{"id":"22fa774e-4bb6-4310-af4d-6b6d76a5e613","slug":"jacqueline-thomas-lacy-katzen-llp-rochester-ny","name":"Jacqueline Thomas - Lacy Katzen LLP","firstName":null,"lastName":null,"firmName":"Jacqueline Thomas - Lacy Katzen LLP","email":null,"phone":"+1585-454-5650","website":"https://www.lacykatzen.com/jacqueline-m-thomas/","headshotUrl":null,"photoUrl":null,"logoUrl":null,"address":"600 Bausch and Lomb Pl","address2":null,"city":"Rochester","county":null,"state":"NY","zipCode":"14604","latitude":43.1547139,"longitude":-77.605914,"serviceCounties":[],"serviceCities":[],"specialties":[],"barNumber":null,"barState":"CO","licenseDate":null,"verified":false,"verifiedAt":null,"verifiedBy":null,"practiceAreas":[],"yearsExperience":0,"casesWon":0,"totalSettlements":null,"bio":null,"tagline":null,"consultationFee":null,"education":[],"awards":[],"caseResults":[],"faqs":[],"googleDescription":"600 Bausch and Lomb Pl, Rochester, NY 14604","googleCategory":"Attorney","googleCategoryIds":["lawyer"],"googlePlaceId":"ChIJG4DIK1W01okR2LynZpl8b44","googleCid":"10263559074094759128","googleMapsUrl":null,"isClaimed":true,"totalPhotos":3,"workHours":{"timetable":{"friday":[{"open":{"hour":8,"minute":30},"close":{"hour":17,"minute":0}}],"monday":[{"open":{"hour":8,"minute":30},"close":{"hour":17,"minute":0}}],"sunday":null,"tuesday":[{"open":{"hour":8,"minute":30},"close":{"hour":17,"minute":0}}],"saturday":null,"thursday":[{"open":{"hour":8,"minute":30},"close":{"hour":17,"minute":0}}],"wednesday":[{"open":{"hour":8,"minute":30},"close":{"hour":17,"minute":0}}]},"current_status":"close"},"businessAttributes":null,"peopleAlsoSearch":null,"websiteScreenshotUrl":null,"subscriptionTier":"free","subscriptionStatus":"active","subscriptionStartDate":null,"subscriptionEndDate":null,"monthlyLeadCap":5,"leadsReceivedThisMonth":0,"currentMonthLeads":0,"monthlySpendCap":null,"spentThisMonth":"0","capResetDate":null,"trialEndsAt":null,"preferredCrashTypes":[],"preferredSeverities":[],"minLeadScore":0,"maxLeadRadius":50,"acceptsAfterHours":false,"preferredContactMethod":"EMAIL","notificationEmail":null,"notificationPhone":null,"emailNotifications":true,"smsNotifications":false,"rating":"5","averageRating":5,"reviewsCount":18,"reviewCount":18,"avgResponseTime":null,"averageResponseTime":null,"reviewsRefreshedAt":null,"profileViews":16,"leadsReceived":0,"totalLeadsReceived":0,"leadsContacted":0,"totalLeadsContacted":0,"leadsConverted":0,"totalLeadsSigned":0,"conversionRate":0,"totalRevenue":"0","rankingScore":0,"profileCompleteness":0,"status":"PENDING","isActive":true,"isPaused":false,"pausedAt":null,"pausedUntil":null,"pauseReason":null,"isVerified":false,"isFeatured":false,"createdAt":"2026-05-08T23:04:59.564Z","updatedAt":"2026-06-12T06:19:06.544Z","lastLoginAt":null,"lastActiveAt":"2026-05-08T23:04:59.564Z","userId":null,"reviews":[{"id":"56e0e9af-c22a-4c1e-aaf7-a8a2cc852d00","rating":5,"title":null,"content":"We lost our house and everything inside in a fire.Our ins company was not treating us fairly. No adjuster would help us because we had a complete loss.. We found Jacqueline Thomas  by a referral and she fought for us when no onelse would. After a year we are finally getting a fair settlement offer that we had accepted. Finally can put our lives back together again. 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It was my pleasure helping you to get the fair settlement you deserve.  ~Jackie <br>","ownerTimestamp":"2026-02-16T09:26:14.000Z","reviewTimestamp":"2026-01-25T20:47:50.000Z","timeAgo":"a month ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:04:59.607Z","updatedAt":"2026-05-08T23:04:59.607Z","lawyerId":"22fa774e-4bb6-4310-af4d-6b6d76a5e613","userId":null,"response":null},{"id":"67970a95-af5b-483b-8aa0-65e3bfabc142","rating":5,"title":null,"content":"Though they were not able to help me specifically, with my case. They were willing to reach out to others that may be able to help me. Kudos to Katzen Law firm","reviewerName":"Paul bentkowski","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2pOc1NrVnphMWt4VFRSQlZFaFBhaloxVVdSSWIxRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOc1NrVnphMWt4VFRSQlZFaFBhaloxVVdSSWIxRRAB!2m1!1s0x0:0x8e6f7c9966a7bcd8!3m1!1s2@1:CAIQACodChtycF9oOjNsSkVza1kxTTRBVEhPajZ1UWRIb1E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/110829124465852070882/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIr1-xYHHvggxOvcXjYLsPDW80lGftjwPnD_HBHeyONyUFR-A=s64-c-rp-mo-br100","ownerAnswer":"Thank you for your thoughtful review. Even though we weren’t able to assist you directly with your case, I’m glad we could connect you with others who may be able to help. Best of luck to you. ~Jacqueline","ownerTimestamp":"2025-11-16T09:26:14.000Z","reviewTimestamp":"2025-11-13T21:12:27.000Z","timeAgo":"4 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:04:59.607Z","updatedAt":"2026-05-08T23:04:59.607Z","lawyerId":"22fa774e-4bb6-4310-af4d-6b6d76a5e613","userId":null,"response":null},{"id":"481dcd64-01fd-44b7-bbd1-7980c6962656","rating":5,"title":null,"content":"What a great interview I just had with Jacqueline. Very well informed and helpfull. If help is needed in the future this is the first lawyer company I will contact. Thank you for your help today. Ronnie Board","reviewerName":"Ron Board","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21WSmNYSlpTWEpTVGpoZlgzSm5jMlIxVmxWelRrRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WSmNYSlpTWEpTVGpoZlgzSm5jMlIxVmxWelRrRRAB!2m1!1s0x0:0x8e6f7c9966a7bcd8!3m1!1s2@1:CAIQACodChtycF9oOmVJcXJZSXJSTjhfX3Jnc2R1VlVzTkE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/113936493426522611086/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX2K82P7AOlG32vapzJdm5fKyP8MYbhzU8oEkwIHG-MHNJuvMw8=s64-c-rp-mo-br100","ownerAnswer":"Thank you for taking the time to share your experience. It was a pleasure speaking with you, and I’m glad I could be of help. Please don’t hesitate to reach out if you ever need assistance in the future! ~ Jacqueline","ownerTimestamp":"2025-10-16T09:26:14.000Z","reviewTimestamp":"2025-10-01T20:07:36.000Z","timeAgo":"5 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:04:59.607Z","updatedAt":"2026-05-08T23:04:59.607Z","lawyerId":"22fa774e-4bb6-4310-af4d-6b6d76a5e613","userId":null,"response":null},{"id":"25b04353-4d77-4851-b455-13d3d23ee2f1","rating":5,"title":null,"content":"I called the law office of Lacy Katzen and explained my legal issues, they said they will have someone with expertise in this field call me. Jacqueline Thomas called me back( more than once, unable to connect)!!! When Jaqueline and myself connected she was VERY HELPFUL, was very much at peace after talking with her. Jaqueline made sure I had clearity of situation of what I need to do AND if things are not working out reach back out to her she will help( she did not consult with me just to leave me hanging) I recommend Jaqueline 150%!!! A help in  present time of need and will call/ respond quickly.","reviewerName":"Nancy Duggan","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2t0NFNEbFNhRVo2ZUdFelVXVTVZM0pFWkY5UWRVRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t0NFNEbFNhRVo2ZUdFelVXVTVZM0pFWkY5UWRVRRAB!2m1!1s0x0:0x8e6f7c9966a7bcd8!3m1!1s2@1:CAIQACodChtycF9oOkt4SDlSaEZ6eGEzUWU5Y3JEZF9QdUE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/109254641448075427972/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIcFITrf6vih1Xn9At-J-aRry8Xj8NXzBqsdf68jE-xN5I5PA=s64-c-rp-mo-br100","ownerAnswer":"Thank you so much for your kind words and for taking the time to share your experience. It was truly a pleasure speaking with you and I’m so glad I could help bring some clarity and peace of mind. Please don’t hesitate to reach back out if you ever need further assistance — I’m always happy to help! ~ Jacqueline","ownerTimestamp":"2025-10-16T09:26:14.000Z","reviewTimestamp":"2025-08-07T16:42:28.000Z","timeAgo":"7 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:04:59.607Z","updatedAt":"2026-05-08T23:04:59.607Z","lawyerId":"22fa774e-4bb6-4310-af4d-6b6d76a5e613","userId":null,"response":null},{"id":"b2223bcb-3a60-4521-8277-86fbc99f0784","rating":5,"title":null,"content":"Jacqueline Thomas and Paralegal Ginny were wonderful.  They were kind, caring and warm during one of the most difficult times in my life. They took the weight off of my shoulders and all worries!  I would recommend to my family and friends!  Thank so very much!","reviewerName":"Joanna Drexel","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21kV1YzVnhTRmhyVG1WMVJHaDJPSFk1UjIxRmFFRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kV1YzVnhTRmhyVG1WMVJHaDJPSFk1UjIxRmFFRRAB!2m1!1s0x0:0x8e6f7c9966a7bcd8!3m1!1s2@1:CAIQACodChtycF9oOmdWV3VxSFhrTmV1RGh2OHY5R21FaEE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/112822846314569839609/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocLtixC4AgU3V3IBmvgWVGpmBmc6NqI6PsOwsv9kjaFGouozKg=s64-c-rp-mo-br100","ownerAnswer":"Thank you for this review and your kind words! We are here if you need anything. ~Jackie","ownerTimestamp":"2025-07-16T09:26:14.000Z","reviewTimestamp":"2025-06-18T18:06:12.000Z","timeAgo":"8 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:04:59.607Z","updatedAt":"2026-05-08T23:04:59.607Z","lawyerId":"22fa774e-4bb6-4310-af4d-6b6d76a5e613","userId":null,"response":null},{"id":"c4f35777-ac83-4f0c-8ccd-cf4b796ad41b","rating":5,"title":null,"content":"Jackie was very informative and knowledgeable!","reviewerName":"Maggie Cordaro","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25GS01WWnZRblJwWm5walYyeE1ibkI0VFRsME5XYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GS01WWnZRblJwWm5walYyeE1ibkI0VFRsME5XYxAB!2m1!1s0x0:0x8e6f7c9966a7bcd8!3m1!1s2@1:CAIQACodChtycF9oOnFKMVZvQnRpZnpjV2xMbnB4TTl0NWc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116637872214614350985/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjV89RwbO-XU1HtYgNuNGz-SwUGYWLb_YGT7hyGFFHMPeWAHXCbA=s64-c-rp-mo-br100","ownerAnswer":"Thank you for your kind review, I appreciate it very much!","ownerTimestamp":"2025-07-16T09:26:14.000Z","reviewTimestamp":"2025-06-13T16:04:53.000Z","timeAgo":"9 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:04:59.607Z","updatedAt":"2026-05-08T23:04:59.607Z","lawyerId":"22fa774e-4bb6-4310-af4d-6b6d76a5e613","userId":null,"response":null},{"id":"5fae3b1d-4bbb-4dc1-a5cf-dfb12f19667d","rating":5,"title":null,"content":"Jackie is the best. Hands down. She took my case, one that many others would not, especially during a pandemic. She answered all of my questions. She treated me like a person, not a client. I would not hesitate to give her name to anyone in need of a great lawyer.  When it came to dealing with other lawyers, Jackie was always prepared, knowledgeable, and tenacious on our behalf. If you need a lawyer that you can trust, do yourself a favor and contact Jackie.","reviewerName":"James Goosey","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUQ5MzhXYWtnRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5MzhXYWtnRRAB!2m1!1s0x0:0x8e6f7c9966a7bcd8!3m1!1s2@1:CIHM0ogKEICAgID938WakgE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/108573723064931239639/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIAyMcO_m97vgydQPArj3eVpZkFMuqueFGRpN3u3IGEaEfSZ08=s64-c-rp-mo-br100","ownerAnswer":"Thank you for this very kind review. It has been an honor to get to know you. I am very pleased you are happy with my representation. ~Jackie","ownerTimestamp":"2025-03-16T09:26:14.000Z","reviewTimestamp":"2024-03-22T20:08:12.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:04:59.607Z","updatedAt":"2026-05-08T23:04:59.607Z","lawyerId":"22fa774e-4bb6-4310-af4d-6b6d76a5e613","userId":null,"response":null},{"id":"da65e71b-0be6-48e2-a6ec-e2fc8b8d134c","rating":5,"title":null,"content":"Jackie was a very attentive, responsive and all around an excellent attorney to work with. She knew how to read the room and what angles to work as situations varied in our situation. I’m convinced we obtained the outcome we desired (and needed) solely based on hiring her as our attorney. Thank you again!","reviewerName":"Biff19632","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUN0MkxmT1BREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN0MkxmT1BREAE!2m1!1s0x0:0x8e6f7c9966a7bcd8!3m1!1s2@1:CIHM0ogKEICAgICt2LfOPQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/114667062337215914673/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocLl7ov0YV33KDJdBzWD7AQG56SukA2h2Lr62mEryekzctggIA=s64-c-rp-mo-ba2-br100","ownerAnswer":"Thank you for this review. It was an honor to be able to help. ~Jackie","ownerTimestamp":"2024-03-16T09:26:14.000Z","reviewTimestamp":"2024-01-28T19:18:47.000Z","timeAgo":"2 years ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":1},"createdAt":"2026-05-08T23:04:59.607Z","updatedAt":"2026-05-08T23:04:59.607Z","lawyerId":"22fa774e-4bb6-4310-af4d-6b6d76a5e613","userId":null,"response":null},{"id":"9aa8438b-0b52-47bd-afc4-bffabb0ad779","rating":5,"title":null,"content":"Jacqueline Thomas is the type of no-nonsense lawyer that cuts-to-the-chase. Se is sensible and highly experienced. Her natural knowledge of the law is evident as soon as you speak with her. She was extremely helpful and made me feel comfortable with my legal situation. I highly Recommend Ms. Thomas for any and all of your legal needs.","reviewerName":"Scott Landschoot","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUQyMjRUQTFBRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyMjRUQTFBRRAB!2m1!1s0x0:0x8e6f7c9966a7bcd8!3m1!1s2@1:CIHM0ogKEICAgID224TA1AE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/110288834227143079309/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXNMnUUllEgfho0qxqzj6qTiM-hMhLQjfpgGq9Mz4qGQ9X2lj40=s64-c-rp-mo-br100","ownerAnswer":"Thank you for your kind words, Scott. It was a pleasure speaking with you! Jacqueline","ownerTimestamp":"2023-03-16T09:26:14.000Z","reviewTimestamp":"2022-05-25T22:31:48.000Z","timeAgo":"3 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":8},"createdAt":"2026-05-08T23:04:59.607Z","updatedAt":"2026-05-08T23:04:59.607Z","lawyerId":"22fa774e-4bb6-4310-af4d-6b6d76a5e613","userId":null,"response":null},{"id":"bb7cb292-d377-4345-b474-5508fb7fbdd3","rating":5,"title":null,"content":"Although Jacqueline was unable to represent me, she kept in communication with me and went above and beyond to find a lawyer who was willing to discuss my case.  I would not hesitate to use her in another situation.","reviewerName":"Robin Y","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUQyNW9TMHB3RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyNW9TMHB3RRAB!2m1!1s0x0:0x8e6f7c9966a7bcd8!3m1!1s2@1:CIHM0ogKEICAgID25oS0pwE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/105025710930939993480/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVFeJUSGDgSJM7LPoCmK1PyhhZQPIZ08YTNk1kTF0Jt9SZ85YA=s64-c-rp-mo-br100","ownerAnswer":"I was happy to be able to be of service and it was very nice speaking with you! Jacqueline","ownerTimestamp":"2023-03-16T09:26:14.000Z","reviewTimestamp":"2022-05-13T17:01:06.000Z","timeAgo":"3 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:04:59.607Z","updatedAt":"2026-05-08T23:04:59.607Z","lawyerId":"22fa774e-4bb6-4310-af4d-6b6d76a5e613","userId":null,"response":null}],"intelligence":null}}