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Very strange! I had to go to another firm that easily took my case and we won mainly because it was an open and shut case like I said.","reviewerName":"D J","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xRNFpWUnhUazFqUkdSRE4zVlpTbkY2V0UxS2EwRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xRNFpWUnhUazFqUkdSRE4zVlpTbkY2V0UxS2EwRRAB!2m1!1s0x0:0xe2b334c7a82e6ce5!3m1!1s2@1:CAIQACodChtycF9oOlQ4ZVRxTk1jRGRDN3VZSnF6WE1Ka0E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/118243190651291319388/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocLpZ_3I7Sl4sJIWBoGtkNtJAxsoGQqZscko13QH2wd38GA64jM=s64-c-rp-mo-ba4-br100","ownerAnswer":"Thank you for submitting your review.<br><br>We wish we could take every case presented to us but unfortunately that is not always possible. We are glad to read that you found alternate legal counsel and we wish you well.<br><br>Again, thank you for submitting your review.<br>","ownerTimestamp":"2026-02-16T05:53:06.000Z","reviewTimestamp":"2026-01-19T17:39:12.000Z","timeAgo":"a month ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":9},"createdAt":"2026-04-26T05:18:15.167Z","updatedAt":"2026-04-26T05:18:15.167Z","lawyerId":"7fae1ec9-8c47-45d4-ac85-5882919f6c2c","userId":null,"response":null},{"id":"2709b21c-c33a-413d-93a6-c92075a2bc0f","rating":1,"title":null,"content":"I suffered a  broken back  from a fall no fault of my own city stairs in disrepair  broken unsafe contacted  their office Sarah gave me information  which appreciated but in 4 months never met anyone or discussed  if interested  in my case unfortunately  I now feel I have to seek representation  somewhere else   ,pretty strong  case as I see it .suffering from this daily  and still have to get operation to fuse my back .Appealing disability application for 2nd time and they cant help with this. Hopefully  can find attorney  that does both very stressful. Not knowing if I  have representation. Do now but really felt they were indifferent to whether they helped or not . Won't be telling friends about  them .really seemed they didn't care at times very rude it wasn't until I retained another one I saw how clients should be treated  .very disappointed  heard they were so good nope .","reviewerName":"Robert Allan","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2pKVWFWbGpTVlY1TFd4S04wSkdXWEUxWlhNdFlVRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKVWFWbGpTVlY1TFd4S04wSkdXWEUxWlhNdFlVRRAB!2m1!1s0x0:0xe2b334c7a82e6ce5!3m1!1s2@1:CAIQACodChtycF9oOjJUaVljSVV5LWxKN0JGWXE1ZXMtYUE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/112336561582655886038/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIE37xCQIRNAfM8vh_psrg32zcEVhkN44cnJY50hAqNOZZ3vQ=s64-c-rp-mo-ba2-br100","ownerAnswer":"Thank you for submitting your review. <br><br>We wish we could take every case presented to us and we try to carefully monitor potential clients to see how they are healing and to consider the circumstances of the incident. Sometimes we reach a conclusion that upsets people. It looks like you are upset with our decision and for that we are very sorry. <br><br>If you would like to speak further about particulars of your case our managing partner Brad Robitaille is happy to discuss with you. He can be reached at 519-258-6490 .<br><br>Again, thank you for submitting your review.","ownerTimestamp":"2025-09-16T05:53:06.000Z","reviewTimestamp":"2025-09-04T14:27:21.000Z","timeAgo":"Edited 6 months ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-26T05:18:15.253Z","updatedAt":"2026-04-26T05:18:15.253Z","lawyerId":"7fae1ec9-8c47-45d4-ac85-5882919f6c2c","userId":null,"response":null},{"id":"08b4bcba-bd9c-4e99-8e4d-17b2cbe1eaec","rating":5,"title":null,"content":"I have had a great experience with Laura who represented us during our time together. A first time for me to have a lawyer and she explained everything very thoroughly and simple for us to understand and had so much patience with us. Would highly recommend.","reviewerName":"Kelly Da Costa","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VMYWItLURIaXAtTTBnRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VMYWItLURIaXAtTTBnRRAB!2m1!1s0x0:0xe2b334c7a82e6ce5!3m1!1s2@1:CIHM0ogKELab--DHip-M0gE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107421015134515785287/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocL9y6WF1Gkjk8v-j8jo-LwrMTWxhnwcq-s5WhtTmbgCXcYyJg=s64-c-rp-mo-br100","ownerAnswer":"Thank you Kelly for your gracious review. Laura is indeed an excellent lawyer and we are proud to have her on our team.","ownerTimestamp":"2025-06-16T05:53:06.000Z","reviewTimestamp":"2025-06-02T19:36:06.000Z","timeAgo":"9 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-26T05:18:15.344Z","updatedAt":"2026-04-26T05:18:15.344Z","lawyerId":"7fae1ec9-8c47-45d4-ac85-5882919f6c2c","userId":null,"response":null},{"id":"707196e3-0035-442b-9c38-7a2a471b9219","rating":1,"title":null,"content":"Terrible amateur intake and then after wasting 2+ hours on phone fresh after a traumatizing situation they don't even take the case.  Gave me the wrong email twice so now our personal info was sent to 2 other random people in the meantime, including photos of her injuries. The answer we got after all that time going over the situation was \"here's the referral line\" .  Not happy at all considering I was referred to this firm and told by 3 people he's the best.  My experience with them has been terrible.","reviewerName":"Bryant Waghorn","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VPUE9oYkRVeXZxNWF3EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VPUE9oYkRVeXZxNWF3EAE!2m1!1s0x0:0xe2b334c7a82e6ce5!3m1!1s2@1:CIHM0ogKEOPOhbDUyvq5aw%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107851296726267349307/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIEjLVM8ReRyyvYVCl-1twWEClpzcasH3GHtTASlunqOe1xyA=s64-c-rp-mo-ba4-br100","ownerAnswer":"Thank you for taking the time to provide your review. <br><br>We are very sorry you did not feel we served you well. Our goal is to do our best for everyone who contacts us. To do so involves taking the time necessary to understand fully the circumstances surrounding every caller’s situation. This ensures that we are treating potential clients with utmost respect during a difficult time for them. <br><br>Unfortunately, we cannot accept every case that is presented to us but in those situations where we cannot help we try to recommend other possible solutions or resources to consider. We are sorry you were upset with how we handled this aspect of your inquiry. We truly hope you are able to find someone who can help you through your situation.<br><br>Kindest personal regards.<br><br>","ownerTimestamp":"2025-05-16T05:53:06.000Z","reviewTimestamp":"2025-05-12T13:51:24.000Z","timeAgo":"10 months ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":12},"createdAt":"2026-04-26T05:18:15.443Z","updatedAt":"2026-04-26T05:18:15.443Z","lawyerId":"7fae1ec9-8c47-45d4-ac85-5882919f6c2c","userId":null,"response":null},{"id":"dc02cd40-961f-464b-ac29-a512f042a228","rating":5,"title":null,"content":"Spoke with Sarah. Very very helpful & informative. Amazing people who are here to help you. I would highly recommend them over any other law firm.","reviewerName":"Ali Mehdi","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VOcWZ3T0dBenRENld3EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VOcWZ3T0dBenRENld3EAE!2m1!1s0x0:0xe2b334c7a82e6ce5!3m1!1s2@1:CIHM0ogKENqfwOGAztD6Ww%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101955168133972111233/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVO1SMpu8K1Fh3XrW80MzCs5Q6xF1Gvfi39NcHigxa5mQ3zOVsV=s64-c-rp-mo-ba2-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-05-08T21:45:39.000Z","timeAgo":"10 months ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":1},"createdAt":"2026-04-26T05:18:15.526Z","updatedAt":"2026-04-26T05:18:15.526Z","lawyerId":"7fae1ec9-8c47-45d4-ac85-5882919f6c2c","userId":null,"response":null},{"id":"8620a729-9d8f-4891-959f-eb73434401c3","rating":5,"title":null,"content":"Thank you for your help.  Grace was great.","reviewerName":"Thomas Frank Smith","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnTURvN05lRG9RRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvN05lRG9RRRAB!2m1!1s0x0:0xe2b334c7a82e6ce5!3m1!1s2@1:CIHM0ogKEICAgMDo7NeDoQE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/103276430517342733045/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUFBInFQ_1luat2H_z_mLDOD9VQJrBiW315LtRj_3Lm9s0PNh8T=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-04-22T17:41:17.000Z","timeAgo":"10 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-26T05:18:15.624Z","updatedAt":"2026-04-26T05:18:15.624Z","lawyerId":"7fae1ec9-8c47-45d4-ac85-5882919f6c2c","userId":null,"response":null},{"id":"b1b95367-fe54-4edc-ae43-15c711fd7a55","rating":5,"title":null,"content":"Since I slipped and fell on city property i was looking for a lawyer to take my case so greg monforton was the first choice","reviewerName":"William","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnTUR3ODY3Mjh3RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUR3ODY3Mjh3RRAB!2m1!1s0x0:0xe2b334c7a82e6ce5!3m1!1s2@1:CIHM0ogKEICAgMDw86728wE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101864197612198412494/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWG7AQcPr-7JKpbuc2SOaH7EBRf4XquTpLkXo4lVpC3SlqMUzg=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-03-28T05:58:12.000Z","timeAgo":"11 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":1},"createdAt":"2026-04-26T05:18:15.711Z","updatedAt":"2026-04-26T05:18:15.711Z","lawyerId":"7fae1ec9-8c47-45d4-ac85-5882919f6c2c","userId":null,"response":null},{"id":"1ba5acb6-5c91-48ef-b0d4-b57c7beb0c57","rating":4,"title":null,"content":"Great law firm .","reviewerName":"George Macvicar","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnTURReWJpM3l3RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURReWJpM3l3RRAB!2m1!1s0x0:0xe2b334c7a82e6ce5!3m1!1s2@1:CIHM0ogKEICAgMDQybi3ywE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/106556463998084583412/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocI5rXALjR1dggeWRvrJYQhxO4dgt2yr3-hnfkr-LQGpfzD6KuE=s64-c-rp-mo-ba2-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-03-11T23:20:49.000Z","timeAgo":"a year ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":8},"createdAt":"2026-04-26T05:18:15.802Z","updatedAt":"2026-04-26T05:18:15.802Z","lawyerId":"7fae1ec9-8c47-45d4-ac85-5882919f6c2c","userId":null,"response":null},{"id":"89a28087-c02d-4751-aa63-6886d1803f0b","rating":5,"title":null,"content":"Very pleased with the service great information and very nice people","reviewerName":"Cody Lentsch","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSURuNHJ5NDVBRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuNHJ5NDVBRRAB!2m1!1s0x0:0xe2b334c7a82e6ce5!3m1!1s2@1:CIHM0ogKEICAgIDn4ry45AE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/112915998678728130352/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIRq1nhWPnr-FAtQFy97K5EV0SEE_XR9fQDWPLMdTrVXK2Caw=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2024-10-04T15:02:13.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-26T05:18:15.902Z","updatedAt":"2026-04-26T05:18:15.902Z","lawyerId":"7fae1ec9-8c47-45d4-ac85-5882919f6c2c","userId":null,"response":null}],"intelligence":null}}