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Then there is now my current situation no one wants to return my calls Bob in particular, I am going through losing my mom and just need a simple request filled.  The receptionist won't even answer, this is unprofessional and unexceptable second guessing my discion","reviewerName":"Terrance Franks","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNOemFHZW53RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOemFHZW53RRAB!2m1!1s0x0:0x4bb7850cf423790c!3m1!1s2@1:CIHM0ogKEICAgICNzaGenwE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/112442025299216365246/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocI1RzOC8-kRy2X6QVPUktgVmTqRUTYAn8bfBSvSG4Kpyg-85g=s64-c-rp-mo-br100","ownerAnswer":"We're pleased to hear that our team provided you with the support and guidance you needed during your personal injury case. If there's anything else we can do for you or if you have any further legal needs, please don't hesitate to contact us. Your feedback is greatly appreciated!","ownerTimestamp":"2024-03-16T08:09:31.000Z","reviewTimestamp":"2024-11-05T20:23:58.000Z","timeAgo":"Edited a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:11:24.964Z","updatedAt":"2026-05-08T23:11:24.964Z","lawyerId":"23f8aa27-e989-43d1-bc83-9bd22ddd28ed","userId":null,"response":null},{"id":"7f4b3cbf-34f7-4f75-95d9-327689a72402","rating":5,"title":null,"content":"I am very happy with the service from Natalie and the law firm team.","reviewerName":"K Promise","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUM3anFPeURBEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3anFPeURBEAE!2m1!1s0x0:0x4bb7850cf423790c!3m1!1s2@1:CIHM0ogKEICAgIC7jqOyDA%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104573950077927090731/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWJLfoQZvfaodvpun8iZmtYVuvhnthjm0xF2OAMDfQlHTIGcNny=s64-c-rp-mo-br100","ownerAnswer":"We're so grateful for your feedback! It's fantastic to hear that you were satisfied with our services. If there's anything more we can do for you, please feel free to contact us.","ownerTimestamp":"2025-03-16T08:09:31.000Z","reviewTimestamp":"2024-08-15T18:30:02.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":4},"createdAt":"2026-05-08T23:11:24.964Z","updatedAt":"2026-05-08T23:11:24.964Z","lawyerId":"23f8aa27-e989-43d1-bc83-9bd22ddd28ed","userId":null,"response":null},{"id":"75974ca9-a1ff-4ca3-bdff-3f27d5e35aa6","rating":1,"title":null,"content":"Was on the chat function and the person I was talking to asked me to “hold on while I read your message” and then left the chat without another word. I’ve been through too much to deal with such unprofessional rudeness.","reviewerName":"Not Sure","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUN6bUl1dUJ3EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6bUl1dUJ3EAE!2m1!1s0x0:0x4bb7850cf423790c!3m1!1s2@1:CIHM0ogKEICAgICzmIuuBw%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101151736065872251856/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKL3hLUwi2ZJ_-H09mUvL1w6Qhk9_N6FoayJr9um16ofw-ypW4=s64-c-rp-mo-ba2-br100","ownerAnswer":"We are sorry for this. We are going to look into this further for you. Please feel free to contact us at any time at 800-777-7777 ","ownerTimestamp":"2025-03-16T08:09:31.000Z","reviewTimestamp":"2024-05-30T14:27:45.000Z","timeAgo":"a year ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:11:24.964Z","updatedAt":"2026-05-08T23:11:24.964Z","lawyerId":"23f8aa27-e989-43d1-bc83-9bd22ddd28ed","userId":null,"response":null},{"id":"b40656d6-6fcb-4d7a-87c8-570a5e8bc885","rating":5,"title":null,"content":"Arlene was very helpful and understanding.","reviewerName":"tiwanda johnson","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSURENXRPSC1BRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURENXRPSC1BRRAB!2m1!1s0x0:0x4bb7850cf423790c!3m1!1s2@1:CIHM0ogKEICAgIDD5tOH-AE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116079832441558466901/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXuRs_CRXSKjqhJYgppn-lPv8YFypWl70bGSyK16EpwxlEr0TYJBA=s64-c-rp-mo-br100","ownerAnswer":"We appreciate your positive feedback about our personal injury law firm. It's rewarding to know that our efforts in fighting for justice and helping our clients have made a difference. If you have any friends, colleagues, or family members who may benefit from our legal expertise, please feel free to refer them to us. Thank you for choosing our firm and for your review!","ownerTimestamp":"2025-03-16T08:09:31.000Z","reviewTimestamp":"2024-04-08T23:31:32.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:11:24.964Z","updatedAt":"2026-05-08T23:11:24.964Z","lawyerId":"23f8aa27-e989-43d1-bc83-9bd22ddd28ed","userId":null,"response":null},{"id":"fdda4b9d-042e-40fc-b02d-a3f8d1d0d30f","rating":5,"title":null,"content":"Very good service","reviewerName":"Wilson Ortega","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNEX19TWmt3RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEX19TWmt3RRAB!2m1!1s0x0:0x4bb7850cf423790c!3m1!1s2@1:CIHM0ogKEICAgICD__SZkwE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/100845653207675259528/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKgmSsuZqQ6uRjG6wsiB2wl0sPVt1FlVO8zePoqIDBsFAgrZw=s64-c-rp-mo-br100","ownerAnswer":"Thank you for taking the time to leave a review about our personal injury law firm. We're pleased to hear that our team provided you with the support and guidance you needed during your personal injury case. If there's anything else we can do for you or if you have any further legal needs, please don't hesitate to contact us. Your feedback is greatly appreciated!","ownerTimestamp":"2025-03-16T08:09:31.000Z","reviewTimestamp":"2024-04-04T01:27:19.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:11:24.964Z","updatedAt":"2026-05-08T23:11:24.964Z","lawyerId":"23f8aa27-e989-43d1-bc83-9bd22ddd28ed","userId":null,"response":null},{"id":"d83a40a3-1154-47e0-942f-b01c7913c302","rating":5,"title":null,"content":"Treated with obvious concern and willingness to help.","reviewerName":"James “Mike” Avans","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSURON1pXbC1BRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURON1pXbC1BRRAB!2m1!1s0x0:0x4bb7850cf423790c!3m1!1s2@1:CIHM0ogKEICAgIDN7ZWl-AE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101646365693256370318/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWx6Cvkfs1EcbTu1-OMYLXaITw4m3hUTF6GRkLKB-M0b0pDg4ci=s64-c-rp-mo-br100","ownerAnswer":"We're glad to know that our team was able to provide you with the necessary support and legal advice. If you ever require assistance in the future or have any questions, please don't hesitate to reach out. We're here to help you","ownerTimestamp":"2024-03-16T08:09:31.000Z","reviewTimestamp":"2024-01-25T01:50:37.000Z","timeAgo":"2 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:11:24.964Z","updatedAt":"2026-05-08T23:11:24.964Z","lawyerId":"23f8aa27-e989-43d1-bc83-9bd22ddd28ed","userId":null,"response":null},{"id":"1f4808e2-09d8-47b5-8893-dec79269281a","rating":5,"title":null,"content":"They were professional and helpful","reviewerName":"Chris Giuliano","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUROcmR1RWl3RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUROcmR1RWl3RRAB!2m1!1s0x0:0x4bb7850cf423790c!3m1!1s2@1:CIHM0ogKEICAgIDNrduEiwE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/118252878425253097279/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJ3V49J1CXP0bSK171K6Ntq-zJbZnPAQRs73pQELE8rRDXQ0w=s64-c-rp-mo-br100","ownerAnswer":"We appreciate your positive review and are happy to have been able to assist you with your personal injury case. Our experienced attorneys understand the complexities of personal injury law and work diligently to achieve the best possible outcomes for our clients. If you have any friends or family who may need our services, please refer them to us. Thank you for choosing our firm!","ownerTimestamp":"2024-03-16T08:09:31.000Z","reviewTimestamp":"2024-01-24T23:43:10.000Z","timeAgo":"2 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:11:24.964Z","updatedAt":"2026-05-08T23:11:24.964Z","lawyerId":"23f8aa27-e989-43d1-bc83-9bd22ddd28ed","userId":null,"response":null},{"id":"a9947951-54c3-4108-916f-62fcd3ff4b4d","rating":5,"title":null,"content":"They are very concerned about your situation so it’s best to go into details and be very clear they understand your pain your hurts the frustration that’s brought upon you I give them 10 👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾👍🏾","reviewerName":"Ezekiel Harris","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUROemVENUdREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROemVENUdREAE!2m1!1s0x0:0x4bb7850cf423790c!3m1!1s2@1:CIHM0ogKEICAgIDNzeD5GQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/103236388561213121470/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocK9KCp1zPtb85h6foGUEM5QKnDWvgMa9QS1zW0-8KhcwbH_eQ=s64-c-rp-mo-br100","ownerAnswer":"We're so pleased to hear that our team provided you with the support and guidance you needed during your personal injury case, Ezekiel. If there's anything else we can do for you or if you have any further legal needs, please don't hesitate to contact us. Your feedback is greatly appreciated!","ownerTimestamp":"2024-03-16T08:09:31.000Z","reviewTimestamp":"2024-01-24T19:55:22.000Z","timeAgo":"2 years ago","isLocalGuide":false,"reviewPhotos":{"images":[{"alt":null,"url":null,"type":"images_element","image_url":"https://lh3.googleusercontent.com/geougc-cs/ABOP9psU_OD7BOdcCQ-Glj0seimYfdMD78nVSXK5ArXKqBBrTHp_mAVBNBpyIj8QNEzxPQV-Ablaplbstz5ysiy3-K4JM0UpxAHDfbwDAhTvv4KLyriisnkVLAmcqZzfL0189kPPF3ZPgQ"}],"photosCount":1},"createdAt":"2026-05-08T23:11:24.964Z","updatedAt":"2026-05-08T23:11:24.964Z","lawyerId":"23f8aa27-e989-43d1-bc83-9bd22ddd28ed","userId":null,"response":null},{"id":"747d2682-d9b8-466f-ac51-8001ee240307","rating":5,"title":null,"content":"Took the time to help and showed me how they are going to be there for you and how hard they work to get you compensated for your injuries.","reviewerName":"Perry Woods","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUROdGJiTVN3EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROdGJiTVN3EAE!2m1!1s0x0:0x4bb7850cf423790c!3m1!1s2@1:CIHM0ogKEICAgIDNtbbMSw%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/109597286451067086109/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocITxOykbXETZ5191rATmTY3My04Jsb-RtzPDcFzQyR4FViPDQ=s64-c-rp-mo-br100","ownerAnswer":"Perry - we're glad that we could help you during this challenging time. If you know anyone who needs legal assistance for personal injury cases, please don't hesitate to recommend our firm. We appreciate your support!","ownerTimestamp":"2024-03-16T08:09:31.000Z","reviewTimestamp":"2024-01-24T16:11:23.000Z","timeAgo":"2 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:11:24.964Z","updatedAt":"2026-05-08T23:11:24.964Z","lawyerId":"23f8aa27-e989-43d1-bc83-9bd22ddd28ed","userId":null,"response":null},{"id":"f98e466e-4c17-4e00-be2d-60ac6bf5ce09","rating":1,"title":null,"content":"Couldn't take my case against the state of north Carolina","reviewerName":"Bobby Rice","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUROMWF1a2NREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROMWF1a2NREAE!2m1!1s0x0:0x4bb7850cf423790c!3m1!1s2@1:CIHM0ogKEICAgIDN1aukcQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/100608944632829703219/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocLbPYFhytOf2OBZssCf1N5VZu5RNAL8MjolUqg-ae1fjsPLFA=s64-c-rp-mo-br100","ownerAnswer":"Hello,\r<br>\r<br>We are so sorry we could not accept your case. We really do try our best to take every case but sometimes cases are not accepted for a variety of reasons. We really do wish you the best! We are so sorry to hear about your potential case.","ownerTimestamp":"2024-03-16T08:09:31.000Z","reviewTimestamp":"2024-01-24T15:14:46.000Z","timeAgo":"2 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T23:11:24.964Z","updatedAt":"2026-05-08T23:11:24.964Z","lawyerId":"23f8aa27-e989-43d1-bc83-9bd22ddd28ed","userId":null,"response":null}],"intelligence":null}}