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Very confused.","reviewerName":"Mia Pizza","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2paYVh6VnFaM1JmVGtSU1psRlBTbVZzWVZCaFJFRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paYVh6VnFaM1JmVGtSU1psRlBTbVZzWVZCaFJFRRAB!2m1!1s0x0:0x850291fac3eddeea!3m1!1s2@1:CAIQACodChtycF9oOjZaXzVqZ3RfTkRSZlFPSmVsYVBhREE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116249675090639782200/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJKDgv7diSRhehpEwxOOv28MeNeXoKnzuqr7JLG7o7KwIotvw=s64-c-rp-mo-br100","ownerAnswer":"Thank you for taking the time to share your feedback. We’re sorry to hear that your experience left you feeling confused, as clear communication is very important to us. We always strive to follow up with everyone who reaches out to our office, and we’ll take this as an opportunity to review our processes and ensure we’re as responsive as possible.<br><br>Although we always appreciate public feedback, we also value direct feedback — reaching out to us personally allows us to better understand what may have happened and make things right. We trust that your intention in sharing this review is to help others make informed choices, and we genuinely appreciate that.<br> If you’d like to connect further to provide additional feedback or to have support to clarify your next steps, please don’t hesitate to call our office at 928-233-6800.<br><br>Warmly,<br>Ashley DeBoard, Owner & Founding Attorney","ownerTimestamp":"2025-10-16T05:33:47.000Z","reviewTimestamp":"2025-10-11T18:46:08.000Z","timeAgo":"5 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":1},"createdAt":"2026-04-24T23:50:34.518Z","updatedAt":"2026-04-24T23:50:34.518Z","lawyerId":"27f375c9-d719-4237-a5b5-0a79aab7db93","userId":null,"response":null},{"id":"3fc2ed94-23dc-4dc5-a56d-ba77a977ced3","rating":5,"title":null,"content":"Ashley is truly an amazing attorney. I am so impressed by her level or care and the attention that she pours into ensuring that each family has everything they need to protect what matters most. She is compassionate, patient and thoughtful - perfect qualities for a trusted estate planning attorney!","reviewerName":"Laura Croft (Timeless Estate Planning)","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2s4dGFtUm9jR3BxVDBkV1NHdGxPV0pqVjAxeVZVRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s4dGFtUm9jR3BxVDBkV1NHdGxPV0pqVjAxeVZVRRAB!2m1!1s0x0:0x850291fac3eddeea!3m1!1s2@1:CAIQACodChtycF9oOk8tamRocGpqT0dWSGtlOWJjV01yVUE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/113416815057656109424/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVbn9sHp38sx_FZk_hcJJtZ0pqUVYRcBPjWGNIwWI_x5XP0vTDA=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-10-09T02:29:13.000Z","timeAgo":"5 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":2},"createdAt":"2026-04-24T23:50:34.618Z","updatedAt":"2026-04-24T23:50:34.618Z","lawyerId":"27f375c9-d719-4237-a5b5-0a79aab7db93","userId":null,"response":null},{"id":"296b3943-8579-479f-981a-a62d47808673","rating":5,"title":null,"content":"I saw a free seminar offered by the Flagstaff Law Group, so I signed up and attended.  It was a thoughtful presentation, offering reasons for and against different kinds of estate plans.  I decided to go with one of the plans, and my husband and I were delighted with the amount of care and insight provided at each step of the process.","reviewerName":"Martha Slaughter","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2sxaVR6bEpZMkkyZURsWVRsUkZha0YzUTNCcGFuYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxaVR6bEpZMkkyZURsWVRsUkZha0YzUTNCcGFuYxAB!2m1!1s0x0:0x850291fac3eddeea!3m1!1s2@1:CAIQACodChtycF9oOk1iTzlJY2I2eDlYTlRFakF3Q3Bpanc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/100561721177805512265/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJXPK34a-_EcFism33nYsgDs2BgR-22ethWG_NSzH2YL7kSpA=s64-c-rp-mo-ba2-br100","ownerAnswer":"Thank you so much for sharing your experience.","ownerTimestamp":"2025-09-16T05:33:47.000Z","reviewTimestamp":"2025-07-07T20:17:32.000Z","timeAgo":"8 months ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-24T23:50:34.727Z","updatedAt":"2026-04-24T23:50:34.727Z","lawyerId":"27f375c9-d719-4237-a5b5-0a79aab7db93","userId":null,"response":null},{"id":"2b5f83e8-3ad3-4e47-8cf8-3407b233aa6b","rating":5,"title":null,"content":"Ashley and Rose are truly the best in the business! As both a client and a friend, I can confidently say they go above and beyond for their clients. Their expertise and attention to detail gave me peace of mind throughout the entire process—I never had to worry about anything falling through the cracks. I highly recommend Flagstaff Law Group to anyone in need of estate planning or any other attorney services!","reviewerName":"Eric Brownfield","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xKaWIybGFTRE5vYmtrMWFrNXBNSE5YTFV0Wk5IYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKaWIybGFTRE5vYmtrMWFrNXBNSE5YTFV0Wk5IYxAB!2m1!1s0x0:0x850291fac3eddeea!3m1!1s2@1:CAIQACodChtycF9oOlJib2laSDNobkk1ak5pMHNXLUtZNHc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104136527053785419939/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX9rNZ9JALzTz_4bNB_3gLGUh7C3Q-ULvgj1MyTuLSO5-Q9soJVfg=s64-c-rp-mo-ba2-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-06-23T18:44:19.000Z","timeAgo":"8 months ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-24T23:50:34.821Z","updatedAt":"2026-04-24T23:50:34.821Z","lawyerId":"27f375c9-d719-4237-a5b5-0a79aab7db93","userId":null,"response":null},{"id":"b9d66814-f6c4-466e-b7f2-c22b4928c87d","rating":5,"title":null,"content":"Our experience has been amazing. The entire staff has been patient, informative, respectful and kind.","reviewerName":"Gloria Chavez","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2w4eU9XbFRjVFpJUW1kWVVVNVdTVVpuT0VkUmQwRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w4eU9XbFRjVFpJUW1kWVVVNVdTVVpuT0VkUmQwRRAB!2m1!1s0x0:0x850291fac3eddeea!3m1!1s2@1:CAIQACodChtycF9oOl8yOWlTcTZIQmdYUU5WSUZnOEdRd0E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/102418971249232445201/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXFm57E8Qtxl81pehkKHX8T-jZzxDczJcG0pcw9N-Sze6hNLrs=s64-c-rp-mo-br100","ownerAnswer":"We are grateful for your kind words. I am so glad you felt great about our team's service.","ownerTimestamp":"2025-09-16T05:33:47.000Z","reviewTimestamp":"2025-06-19T01:24:49.000Z","timeAgo":"8 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-24T23:50:34.924Z","updatedAt":"2026-04-24T23:50:34.924Z","lawyerId":"27f375c9-d719-4237-a5b5-0a79aab7db93","userId":null,"response":null},{"id":"e9e49ab7-4b5e-4c70-ae0b-1e61dcc812f0","rating":5,"title":null,"content":"Had a will and trust prepared by Flagstaff Law Group. You will have homework to do, but that is true for anything worthwhile. They helped keep the process seem simple and straight forward. Would definitely recommend.","reviewerName":"Steve Lemcke","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VPbjgxWlNVcVB2eEJ3EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VPbjgxWlNVcVB2eEJ3EAE!2m1!1s0x0:0x850291fac3eddeea!3m1!1s2@1:CIHM0ogKEOn81ZSUqPvxBw%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/103557112033614687797/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW0UigHKr67ssr0k_5h3UZgbAEVDorMVDeBsUW_2Tunhik_QTc=s64-c-rp-mo-br100","ownerAnswer":"Thank you, Steve! You captured it perfectly—anything worthwhile takes a little effort, and we’re so glad the process felt clear and manageable for you. We appreciate your recommendation and are honored to have supported your planning journey.","ownerTimestamp":"2025-05-16T05:33:47.000Z","reviewTimestamp":"2025-05-14T22:02:32.000Z","timeAgo":"10 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-24T23:50:35.025Z","updatedAt":"2026-04-24T23:50:35.025Z","lawyerId":"27f375c9-d719-4237-a5b5-0a79aab7db93","userId":null,"response":null},{"id":"6ac582f0-9fdf-457f-8ce0-9d0cfb35d0a4","rating":5,"title":null,"content":"I highly recommend this law firm for all of your estate planning needs. This firm specializes in estate planning, and being an attorney myself, I believe this is important because it is their only focus. They are extremely thorough and help you think through all possible scenarios. Everyone in the firm was warm, kind, and welcoming. Thinking about your death is not fun, but they were compassionate and easy to talk to about such a difficult subject. And most importantly, I feel confident that when the time comes, the firm will compassionately guide those in our circle who need help carrying out our wishes.","reviewerName":"Tammi Driver","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnTURvOXRqellBEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvOXRqellBEAE!2m1!1s0x0:0x850291fac3eddeea!3m1!1s2@1:CIHM0ogKEICAgMDo9tjzYA%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/106049533530148951185/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjX2167FltO0Q2UCiX4aZHcURKdNnhLStF3ZSUs9gu90GiAqQs6V=s64-c-rp-mo-ba2-br100","ownerAnswer":"Thank you, Tammi—it means a lot coming from a fellow attorney! We’re grateful you felt cared for and supported through this process. Your review helps others see that estate planning can be thorough, supported, and compassionate.","ownerTimestamp":"2025-05-16T05:33:47.000Z","reviewTimestamp":"2025-04-24T17:55:40.000Z","timeAgo":"10 months ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":1},"createdAt":"2026-04-24T23:50:35.125Z","updatedAt":"2026-04-24T23:50:35.125Z","lawyerId":"27f375c9-d719-4237-a5b5-0a79aab7db93","userId":null,"response":null},{"id":"0e025325-bb13-418a-8990-24950a4262ed","rating":5,"title":null,"content":"We couldn't be happier with Ashley DeBoard and her team. They helped us complete tasks that we had put off for too long. They made sure we understood the process from start to finish and made it all palatable. They will also follow up with us every three years to make sure everything is up to date.\nOutstanding client service!","reviewerName":"Terri Cloonan","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnTURvcXFYSHB3RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURvcXFYSHB3RRAB!2m1!1s0x0:0x850291fac3eddeea!3m1!1s2@1:CIHM0ogKEICAgMDoqqXHpwE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/108609378380369506030/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKw048_CgK8yVYf3uUI5NKZTJvUVrR0gUSz9gO4V5w-e42Ik10=s64-c-rp-mo-br100","ownerAnswer":"Terri, we’re so glad you chose us to support you through this vital process. It’s a gift to your loved ones—and we’re grateful to be part of it, now and in the future. Thank you for sharing your experience!","ownerTimestamp":"2025-05-16T05:33:47.000Z","reviewTimestamp":"2025-04-23T19:44:33.000Z","timeAgo":"10 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":3},"createdAt":"2026-04-24T23:50:35.238Z","updatedAt":"2026-04-24T23:50:35.238Z","lawyerId":"27f375c9-d719-4237-a5b5-0a79aab7db93","userId":null,"response":null}],"intelligence":null}}