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would not recommend this agency whatsoever it’s a hit and miss chance if you have no other options I wish you luck for me I did not get the help I needed for my restraining order and the lawyer tried to say it was a conflict of interest they are very tricky good luck to anyone who goes here","reviewerName":"Margaret Elizabeth “Meg” 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I don't know what I would have done without them.","reviewerName":"Claudia Curtis","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNqM2JUOWdnRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNqM2JUOWdnRRAB!2m1!1s0x0:0xcf3b43d5ba46a6b9!3m1!1s2@1:CIHM0ogKEICAgICj3bT9ggE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/103741991822337440137/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocLfDksrGtKBgYL6IFAGX7t5cNZxPsjjd_BI3-nKcdxtWz0xJQ=s64-c-rp-mo-ba3-br100","ownerAnswer":"Thank you, Claudia","ownerTimestamp":"2025-03-16T04:23:58.000Z","reviewTimestamp":"2024-04-24T19:39:24.000Z","timeAgo":"a year ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":34},"createdAt":"2026-04-25T00:36:14.394Z","updatedAt":"2026-04-25T00:36:14.394Z","lawyerId":"c9303f17-4c7a-43f6-ac51-f5feca47156a","userId":null,"response":null},{"id":"4caa99e9-db41-4f70-91e7-f4b4396dfea8","rating":1,"title":null,"content":"Lost and confused no help at all","reviewerName":"Teddy “Teddy” Tango","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUREcGZTYXhnRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREcGZTYXhnRRAB!2m1!1s0x0:0xcf3b43d5ba46a6b9!3m1!1s2@1:CIHM0ogKEICAgIDDpfSaxgE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/100270487924536011014/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVZQD0D_n01uEXcZswG3M4Sa6Bn_UfProyGoUcqhlQAj0JCw9LnlA=s64-c-rp-mo-ba4-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2024-04-12T04:32:43.000Z","timeAgo":"a year ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":124},"createdAt":"2026-04-25T00:36:14.476Z","updatedAt":"2026-04-25T00:36:14.476Z","lawyerId":"c9303f17-4c7a-43f6-ac51-f5feca47156a","userId":null,"response":null},{"id":"cbdb11fa-624c-4281-bd1c-6dda0d53f062","rating":5,"title":null,"content":"Great organization and great people. And that's from the administration assistant right up through their lawyer. I have no idea why there are negative reviews, especially about their attorney Victoria. She was very helpful and professional. I'm a low income senior and my landlord was selling the rental I live in. Things got nasty from him and his lawyers. Victoria explained my rights and what my options were. It ended up great having someone look out for me. Things have turned around. The landlord changed his attitude and I got enough time to  find a new rental. Thanks for you help CCSLS.","reviewerName":"Daniel Gilmore","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSURGNTZlendBRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURGNTZlendBRRAB!2m1!1s0x0:0xcf3b43d5ba46a6b9!3m1!1s2@1:CIHM0ogKEICAgIDF56ezwAE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/111196626550764119381/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocLTt3bJlO0G6Wu5h71_0AGUQYOnIT_z8oP8iwUN1VPqhpevDw=s64-c-rp-mo-br100","ownerAnswer":"Thank you, Daniel","ownerTimestamp":"2025-03-16T04:23:58.000Z","reviewTimestamp":"2023-11-11T03:41:42.000Z","timeAgo":"2 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T00:36:14.557Z","updatedAt":"2026-04-25T00:36:14.557Z","lawyerId":"c9303f17-4c7a-43f6-ac51-f5feca47156a","userId":null,"response":null},{"id":"aeb361e1-11d5-4f69-a903-7fa76f1a8981","rating":5,"title":null,"content":"Phyllis was Awesome!","reviewerName":"irene forrest","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNKMWU2NjJBRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKMWU2NjJBRRAB!2m1!1s0x0:0xcf3b43d5ba46a6b9!3m1!1s2@1:CIHM0ogKEICAgICJ1e662AE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/102656075650884041116/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocLQhWOj2TM58tVwgxUzWq4HY96jFux6gxiUufz8hmNShTWbQw=s64-c-rp-mo-ba5-br100","ownerAnswer":"Thank you, Irene.","ownerTimestamp":"2025-03-16T04:23:58.000Z","reviewTimestamp":"2023-07-01T21:00:01.000Z","timeAgo":"2 years ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":90},"createdAt":"2026-04-25T00:36:14.641Z","updatedAt":"2026-04-25T00:36:14.641Z","lawyerId":"c9303f17-4c7a-43f6-ac51-f5feca47156a","userId":null,"response":null},{"id":"521ba60e-2508-4556-a803-dbfeea4e604d","rating":3,"title":null,"content":"No help for my situation","reviewerName":"wayne Fredrick","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUNSNk1MbE1BEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNSNk1MbE1BEAE!2m1!1s0x0:0xcf3b43d5ba46a6b9!3m1!1s2@1:CIHM0ogKEICAgICR6MLlMA%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/103292332975070705791/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjW3i4rcg7-7SHZ5RbXBNHbm5qY6DNjYNq2txZghEq4hAvnVvJmo=s64-c-rp-mo-ba4-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2023-03-24T06:34:07.000Z","timeAgo":"2 years ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":21},"createdAt":"2026-04-25T00:36:14.724Z","updatedAt":"2026-04-25T00:36:14.724Z","lawyerId":"c9303f17-4c7a-43f6-ac51-f5feca47156a","userId":null,"response":null},{"id":"e708516e-d8cb-417e-9c63-b85fc6081792","rating":5,"title":null,"content":"I've been working with Robin. She has been wonderful and is hopefully resolving my issue. Thank you Robin!!","reviewerName":"Susan Plath","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSURlbGRfT1NnEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlbGRfT1NnEAE!2m1!1s0x0:0xcf3b43d5ba46a6b9!3m1!1s2@1:CIHM0ogKEICAgIDeld_OSg%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/113341057739019811788/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKXtM3OJK96yzQm6kujktq1MBBbgiH_YwV4vH3SDJbL1xIDoILD=s64-c-rp-mo-ba4-br100","ownerAnswer":"Thank you, Susan.","ownerTimestamp":"2025-03-16T04:23:58.000Z","reviewTimestamp":"2022-10-15T18:15:32.000Z","timeAgo":"3 years ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":6},"createdAt":"2026-04-25T00:36:14.805Z","updatedAt":"2026-04-25T00:36:14.805Z","lawyerId":"c9303f17-4c7a-43f6-ac51-f5feca47156a","userId":null,"response":null},{"id":"cfbf7f6c-c2cd-4901-a444-4c00bdec23f9","rating":1,"title":null,"content":"I agree with reviews about Veronica\nShe is uncaring and unprofessional (go to their website and look at her profile, every word is a joke)\nHad my Mother crying on the phone Talked to her like she was a child Not helpful at all Quite the opposite\nTried confusing us and make us feel stupid She even lied\nSaid she never spoke with landlord but he told us she did\nStarted when he bought property and tried raising our rent $600 (he owns it and can do whatever he wants he says) Contacted them and assigned to Veronica She made contact with owner Was told to ask for copy of lease and with no prior discussion he added a deposit of $3000  (we've lived here 6 years) There is another house on property and they have a $600 deposit (he raised their rent $900) so he's happy\nFinal outcome.... Veronica's answer was you better pay it (she obviously helped him with this decision) and in no way helped us or reassure us Did NOTHING\nFelt concerned about our well being as well as other seniors How can she be helping anyone with such hatred inside her\nI reached out to her boss Jason\nThat was worse then talking to her\nSarcastic Condescending Quite the a$$hole\nMaking excuses, belittling us and trying to make us feel bad because he can't keep employees Not our problem\nI called with a problem that they are set up to help with and that was as stressful as our living situation These people have way too much pleasure in upsetting and not helping our most vulnerable community\nThey do not need to be in this business\nThat's right I haven't forgotten what you did\nI will update this because there is an agency you can report them to and they need to be made aware of their business tactics\nYou're suppose to be in the biz of helping....not hurting","reviewerName":"Lynnette Zitnak","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUN1NU1MQmF3EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN1NU1MQmF3EAE!2m1!1s0x0:0xcf3b43d5ba46a6b9!3m1!1s2@1:CIHM0ogKEICAgICu5MLBaw%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/102414578196629130944/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocIm1n-SaO4XtLivrMT1vpC6Co2hs52TUIUmMAOqn5duU3ea8Q=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2022-07-21T13:49:08.000Z","timeAgo":"3 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T00:36:14.885Z","updatedAt":"2026-04-25T00:36:14.885Z","lawyerId":"c9303f17-4c7a-43f6-ac51-f5feca47156a","userId":null,"response":null},{"id":"a200f33e-8af0-457d-938c-6aab53ed3211","rating":1,"title":null,"content":"I spoke with Victoria who told me she’s a lawyer from Contra Costa Senior Legal Service facility. After two days she call me back with no explanation and refused to help me out with my case . I’m really do not understand why !! Next day I call back to spoke to her supervisor who gave me some excuses but never told me the real truth why she doesn’t want to take my case if she already help three people for the same complex with similarities issues. Very disappointed  unprofessional people  . This was my first and last time to talk to them.","reviewerName":"Dionne Samuel","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSURHdl92SDR3RRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHdl92SDR3RRAB!2m1!1s0x0:0xcf3b43d5ba46a6b9!3m1!1s2@1:CIHM0ogKEICAgIDGv_vH4wE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/118159685632125879534/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjXX65-ze1DaxT_88UQHSTPd8u6UnYv5Xj4oVGKsxdfTAVU0brMTvQ=s64-c-rp-mo-br100","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2022-02-22T09:12:40.000Z","timeAgo":"Edited 4 years ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T00:36:14.968Z","updatedAt":"2026-04-25T00:36:14.968Z","lawyerId":"c9303f17-4c7a-43f6-ac51-f5feca47156a","userId":null,"response":null}],"intelligence":null}}