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We take your feedback seriously and are concerned to hear your experience did not meet your expectations. We are committed to providing high-quality legal services and would like the opportunity to understand more about the issues you encountered. Please contact us at (585)262-2667 at your convenience so we can address your concerns directly and work towards a resolution. Your satisfaction is important to us. Kind regards, Greg & Tom.","ownerTimestamp":"2026-07-08T10:26:36.000Z","reviewTimestamp":"2026-07-02T14:22:56.000Z","timeAgo":"a month ago","isLocalGuide":false,"createdAt":"2026-08-08T10:26:43.633Z","updatedAt":"2026-08-08T10:26:43.633Z","lawyerId":"a55633ad-12cb-4d83-a852-136ac701a8e6","response":null},{"id":"9e63e73c-8ce0-4a01-833c-8f6747a23a4d","rating":3,"title":null,"content":"I feel it could of been better did not have the best service. They gave me minimum communication. I had to do alot of calling and wasn't given much information.","reviewerName":"Rae Shanda Frazier","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2sxMVZuQjJRVUV4WW5wcU1EUkVWM3A2VFRGRmQyYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxMVZuQjJRVUV4WW5wcU1EUkVWM3A2VFRGRmQyYxAB!2m1!1s0x0:0xb232d66bf0711976!3m1!1s2@1:CAIQACodChtycF9oOk11VnB2QUExYnpqMDREV3p6TTFFd2c%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/102127959905787898823/reviews?hl=en-US","ownerAnswer":"Rae , we appreciate your review and are glad you chose Connors & Ferris for your legal needs. It seems there might have been some aspects of your experience or our service that did not fully meet your expectations. We welcome any further insight you could provide on how we can improve. Your feedback is invaluable to us, and we hope to serve you, your family, friends or co-workers in the future. Warm regards, Greg & Tom.","ownerTimestamp":"2026-07-08T10:26:36.000Z","reviewTimestamp":"2026-06-12T16:57:54.000Z","timeAgo":"a month ago","isLocalGuide":false,"createdAt":"2026-08-08T10:26:43.677Z","updatedAt":"2026-08-08T10:26:43.677Z","lawyerId":"a55633ad-12cb-4d83-a852-136ac701a8e6","response":null},{"id":"e8798d63-084d-4fb9-bab2-ae4c41f6cce0","rating":5,"title":null,"content":"","reviewerName":"Peter Roncone","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25GcFkxcFhjWFJCY0hKc1prMTNSVmxvUVY4eVJWRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GcFkxcFhjWFJCY0hKc1prMTNSVmxvUVY4eVJWRRAB!2m1!1s0x0:0xb232d66bf0711976!3m1!1s2@1:CAIQACodChtycF9oOnFpY1pXcXRBcHJsZk13RVloQV8yRVE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/113732854893215679777/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-06-12T15:05:13.000Z","timeAgo":"a month ago","isLocalGuide":false,"createdAt":"2026-08-08T10:26:43.733Z","updatedAt":"2026-08-08T10:26:43.733Z","lawyerId":"a55633ad-12cb-4d83-a852-136ac701a8e6","response":null},{"id":"14e16fb9-feed-4a77-a1ff-a65fe96f3bc7","rating":1,"title":null,"content":"Not worth it","reviewerName":"Samson Zielinski","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xOUlduTnNSeloyY0VwTFgxWklRMjV0UjA1dU1VRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOUlduTnNSeloyY0VwTFgxWklRMjV0UjA1dU1VRRAB!2m1!1s0x0:0xb232d66bf0711976!3m1!1s2@1:CAIQACodChtycF9oOlNRWnNsRzZ2cEpLX1ZIQ25tR05uMUE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/114276370855158332497/reviews?hl=en-US","ownerAnswer":"Samson , thank you for your review. We take your feedback seriously and are concerned to hear your experience did not meet your expectations. We are committed to providing high-quality legal services and would like the opportunity to understand more about the issues you encountered. Please contact us at (585)262-2667 at your convenience so we can address your concerns directly and work towards a resolution. Your satisfaction is important to us. Kind regards, Greg & Tom.","ownerTimestamp":"2026-07-08T10:26:36.000Z","reviewTimestamp":"2026-06-06T23:15:42.000Z","timeAgo":"2 months ago","isLocalGuide":false,"createdAt":"2026-08-08T10:26:43.763Z","updatedAt":"2026-08-08T10:26:43.763Z","lawyerId":"a55633ad-12cb-4d83-a852-136ac701a8e6","response":null},{"id":"7c218f90-18c8-41f9-aa4a-4ba32379a957","rating":5,"title":null,"content":"My lawyer Kevin Doering was great he was always there to help and answer questions. In my experience his availability is great he's always there and if he wasn't available at the time he was quick to respond within an hour or two. Highly recommended","reviewerName":"Eric McNeal","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21WeFpUSnlVRGxDYldkS1oxOHdORE5STjIxMmVtYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WeFpUSnlVRGxDYldkS1oxOHdORE5STjIxMmVtYxAB!2m1!1s0x0:0xb232d66bf0711976!3m1!1s2@1:CAIQACodChtycF9oOmVxZTJyUDlCbWdKZ18wNDNRN212emc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116431906733819065799/reviews?hl=en-US","ownerAnswer":"Thank you Eric  for your review and for sharing your experience with us. We are thrilled to hear you had a great experience with our team and were satisfied with our services. We are committed to providing exceptional legal support, and it's always rewarding to hear our efforts have had a positive impact with you. If you, your family, friends or co-workers need any further assistance or have questions, please give us a call. Best regards, Greg & Tom.","ownerTimestamp":"2026-06-08T10:26:36.000Z","reviewTimestamp":"2026-06-03T17:37:51.000Z","timeAgo":"2 months ago","isLocalGuide":false,"createdAt":"2026-08-08T10:26:43.792Z","updatedAt":"2026-08-08T10:26:43.792Z","lawyerId":"a55633ad-12cb-4d83-a852-136ac701a8e6","response":null},{"id":"ce95e4f5-b6e6-4c20-b4b4-dc8b77b50c94","rating":5,"title":null,"content":"Great law Firm always returned my call .\nFights to get you what you deserve .\nKind and professional staff .","reviewerName":"Carmen DAlessandro Jr","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2prME1HSkZabkppTUVsQ1VYbHhMVFV5WWtsV09FRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2prME1HSkZabkppTUVsQ1VYbHhMVFV5WWtsV09FRRAB!2m1!1s0x0:0xb232d66bf0711976!3m1!1s2@1:CAIQACodChtycF9oOjk0MGJFZnJiMElCUXlxLTUyYklWOEE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107157388181215378945/reviews?hl=en-US","ownerAnswer":"Carmen  thank you for the excellent review! We're glad you had a positive experience with our team and appreciate you choosing Connors & Ferris for your legal needs. Your feedback is incredibly valuable to us. Should you, anyone in your family, friends or co-workers have any legal questions whether it’s workers’ comp or anything else, please give us a call. Warm wishes, Greg & Tom.","ownerTimestamp":"2026-06-08T10:26:36.000Z","reviewTimestamp":"2026-05-19T11:33:54.000Z","timeAgo":"2 months ago","isLocalGuide":false,"createdAt":"2026-08-08T10:26:43.821Z","updatedAt":"2026-08-08T10:26:43.821Z","lawyerId":"a55633ad-12cb-4d83-a852-136ac701a8e6","response":null},{"id":"f3d7ee65-0afe-4b89-a9d3-b37f2466f456","rating":1,"title":null,"content":"I called the office gave my information to the receptionist she took everything down and said she would pass on to the partners someone would contact me in 24-48 hours I never heard anything back yesterday I received a letter from Rufus Williams stating he had spoken to me he never spoke to me I called the office and the receptionist again said in the notes he said he tried to call you several times but was hung up on which I did not do in my opinion very unprofessional never gave me the opportunity to say or state my case and to say you can't help me I guess not if you did not speak to me very disappointed in this law firm","reviewerName":"FAYE GARRIS","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25aNlJsVXdSRzFOYnpSNFVsWmtOak01V0dWMU5YYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aNlJsVXdSRzFOYnpSNFVsWmtOak01V0dWMU5YYxAB!2m1!1s0x0:0xb232d66bf0711976!3m1!1s2@1:CAIQACodChtycF9oOnZ6RlUwRG1NbzR4UlZkNjM5WGV1NXc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/110654431879114921221/reviews?hl=en-US","ownerAnswer":"Faye, thank you for your review. We're disappointed to learn your experience with our firm was not reflective of the high standards and reputation we have for our legal services. We understand how important your legal matters are and want to assure your feedback is being taken seriously. We are here to listen and would like to understand more about what happened and how we can do better. Please feel free to contact us at (716) 684-2667 so we can address your concerns thoroughly. Best, Greg & Tom.","ownerTimestamp":"2026-04-08T10:26:36.000Z","reviewTimestamp":"2026-02-05T14:22:39.000Z","timeAgo":"6 months ago","isLocalGuide":false,"createdAt":"2026-05-08T22:59:20.451Z","updatedAt":"2026-08-08T10:26:43.876Z","lawyerId":"a55633ad-12cb-4d83-a852-136ac701a8e6","response":null},{"id":"5ae3e843-2bd2-4bb0-b218-f6fc30dd21c8","rating":5,"title":null,"content":"","reviewerName":"Jordyn Petyk","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2pGaVlsUTNhazFqYlRORGNtRm1aMU4zTURST01HYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGaVlsUTNhazFqYlRORGNtRm1aMU4zTURST01HYxAB!2m1!1s0x0:0xb232d66bf0711976!3m1!1s2@1:CAIQACodChtycF9oOjFiYlQ3ak1jbTNDcmFmZ1N3MDROMGc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/109400611368676334546/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-09-08T15:39:56.000Z","timeAgo":"10 months ago","isLocalGuide":false,"createdAt":"2026-08-08T10:26:43.909Z","updatedAt":"2026-08-08T10:26:43.909Z","lawyerId":"a55633ad-12cb-4d83-a852-136ac701a8e6","response":null},{"id":"b0df0db9-4e5f-4513-bdc8-f530a2851a00","rating":5,"title":null,"content":"Made my injury alil more livable.","reviewerName":"joey a","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnTURnM2FEdzdRRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURnM2FEdzdRRRAB!2m1!1s0x0:0xb232d66bf0711976!3m1!1s2@1:CIHM0ogKEICAgMDg3aDw7QE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/100226351886273279963/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-02-26T19:22:06.000Z","timeAgo":"a year ago","isLocalGuide":false,"createdAt":"2026-05-08T22:59:20.451Z","updatedAt":"2026-08-08T10:26:43.963Z","lawyerId":"a55633ad-12cb-4d83-a852-136ac701a8e6","response":null},{"id":"24d0a906-d4f0-4879-b873-a1d9103f78de","rating":5,"title":null,"content":"Words can not express how happy I am with Kevin Rood ! He reaches out, keeps me updated, answers my questions within minutes of an email !!!!!  Switching firms was well worth it ! The care and compassion of this firm goes above and beyond.  It's been an awful 2 years and having an amazing lawyer makes a world of difference.","reviewerName":"Colleen Stapleton","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnTUNBZy1yYVBREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNBZy1yYVBREAE!2m1!1s0x0:0xb232d66bf0711976!3m1!1s2@1:CIHM0ogKEICAgMCAg-raPQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/113698819686799576993/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2025-02-03T16:06:06.000Z","timeAgo":"a year ago","isLocalGuide":true,"createdAt":"2026-05-08T22:59:20.451Z","updatedAt":"2026-08-08T10:26:43.991Z","lawyerId":"a55633ad-12cb-4d83-a852-136ac701a8e6","response":null}],"intelligence":null}}