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Kim was so kind and understanding when helping me change my payment date. She handled everything efficiently and with a wonderful attitude. Exceptional service!","reviewerName":"heriberto negrete","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21OdFZGSk9ORzFITFVkamNHWnZha1IxV2tOalgxRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21OdFZGSk9ORzFITFVkamNHWnZha1IxV2tOalgxRRAB!2m1!1s0x0:0xf428f7260cce7c82!3m1!1s2@1:CAIQACodChtycF9oOmNtVFJONG1HLUdjcGZvakR1WkNjX1E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/113187781889501899018/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-06-09T21:43:53.000Z","timeAgo":"19 hours ago","isLocalGuide":false,"createdAt":"2026-06-10T16:58:55.478Z","updatedAt":"2026-06-10T16:58:55.478Z","lawyerId":"959234bf-9ad6-4a1b-86dc-3fcd9e13a186","response":null},{"id":"019cb665-9227-4d70-9dc9-643a99358a77","rating":5,"title":null,"content":"I thank God for Ciment law firm and Ms Kim for helping me","reviewerName":"Iris Jackson","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2tkUWIxOW5NR3BDWjNONVRUaEdSbFJFVUhaMlduYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkUWIxOW5NR3BDWjNONVRUaEdSbFJFVUhaMlduYxAB!2m1!1s0x0:0xf428f7260cce7c82!3m1!1s2@1:CAIQACodChtycF9oOkdQb19nMGpCZ3N5TThGRlREUHZ2Wnc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116363239258920787797/reviews?hl=en-US","ownerAnswer":"Thank you so much, Iris. We truly appreciate your kind words and are grateful you trusted our team. We’re especially glad Kim was able to support you through the process. Please know we’re always here for you if you need us.","ownerTimestamp":"2026-02-10T16:50:43.000Z","reviewTimestamp":"2026-06-08T14:34:12.000Z","timeAgo":"Edited 2 days ago","isLocalGuide":false,"createdAt":"2026-06-10T16:58:55.478Z","updatedAt":"2026-06-10T16:58:55.478Z","lawyerId":"959234bf-9ad6-4a1b-86dc-3fcd9e13a186","response":null},{"id":"4e921e7e-6b4a-4b66-b224-cdab8c39cb17","rating":5,"title":null,"content":"absolutely excellent experience and great customer support from Kim Jacob at Debt Defenders Law Firm in the billing department. Thank you Kim","reviewerName":"A D Johnson","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21kelJGbDVZVk52YVZwRE1FMU5jV3BOUTBsalVVRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kelJGbDVZVk52YVZwRE1FMU5jV3BOUTBsalVVRRAB!2m1!1s0x0:0xf428f7260cce7c82!3m1!1s2@1:CAIQACodChtycF9oOmdzRFl5YVNvaVpDME1NcWpNQ0ljUUE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116337049805678507627/reviews?hl=en-US","ownerAnswer":"Thank you for your thoughtful review. We’re so glad Kim Jacob was able to provide excellent customer support and assist you in the billing department. We truly appreciate your kind words and your trust in our team.","ownerTimestamp":"2026-06-05T16:50:43.000Z","reviewTimestamp":"2026-06-04T16:37:42.000Z","timeAgo":"6 days ago","isLocalGuide":false,"createdAt":"2026-06-10T16:58:55.478Z","updatedAt":"2026-06-10T16:58:55.478Z","lawyerId":"959234bf-9ad6-4a1b-86dc-3fcd9e13a186","response":null},{"id":"4061e525-035f-46cb-ae0c-2785b503bd82","rating":5,"title":null,"content":"Kim was amazing and even waived my late fee. Oustanding customer service","reviewerName":"Billy Brown","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21SWVltcENNakZ2YUd4dmJWOVhVbWRDYmtZeGQxRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SWVltcENNakZ2YUd4dmJWOVhVbWRDYmtZeGQxRRAB!2m1!1s0x0:0xf428f7260cce7c82!3m1!1s2@1:CAIQACodChtycF9oOmRYYmpCMjFvaGxvbV9XUmdCbkYxd1E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/105506679235914125986/reviews?hl=en-US","ownerAnswer":"Thank you, Billy, for your kind review. We’re so glad Kim provided outstanding customer service and was able to help you in such a meaningful way. We truly appreciate your support and your taking the time to share your experience.","ownerTimestamp":"2026-06-03T16:50:43.000Z","reviewTimestamp":"2026-05-27T23:13:07.000Z","timeAgo":"a week ago","isLocalGuide":false,"createdAt":"2026-06-10T16:58:55.478Z","updatedAt":"2026-06-10T16:58:55.478Z","lawyerId":"959234bf-9ad6-4a1b-86dc-3fcd9e13a186","response":null},{"id":"b9c26a45-ae37-4b6c-8527-ee51d677713b","rating":5,"title":null,"content":"Hi Kim was very helpful with me and very experienced and knowledgeable","reviewerName":"Nadeem Wakani","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT213NVRHWlpSM1pUUmtWbk1USlpaRFZPZDBsb05VRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT213NVRHWlpSM1pUUmtWbk1USlpaRFZPZDBsb05VRRAB!2m1!1s0x0:0xf428f7260cce7c82!3m1!1s2@1:CAIQACodChtycF9oOmw5TGZZR3ZTRkVnMTJZZDVOd0loNUE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/108772833200515215406/reviews?hl=en-US","ownerAnswer":"Thank you, Nadeem, for your review. We’re so glad Kim was able to be helpful and provide the knowledgeable support you needed. We truly appreciate your trust in our team.","ownerTimestamp":"2026-05-10T16:50:43.000Z","reviewTimestamp":"2026-05-04T17:39:45.000Z","timeAgo":"a month ago","isLocalGuide":false,"createdAt":"2026-06-10T16:58:55.478Z","updatedAt":"2026-06-10T16:58:55.478Z","lawyerId":"959234bf-9ad6-4a1b-86dc-3fcd9e13a186","response":null},{"id":"ca2f9059-cf15-405b-9122-4bbb263c4cee","rating":5,"title":null,"content":"Kim was absolutely helpful and very professional she answered all my questions excellent service","reviewerName":"Jesus Salcido","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25FMk0zVlJWV1ZSVkhSSlJXaHJVMjEzUXpOUFMwRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25FMk0zVlJWV1ZSVkhSSlJXaHJVMjEzUXpOUFMwRRAB!2m1!1s0x0:0xf428f7260cce7c82!3m1!1s2@1:CAIQACodChtycF9oOnE2M3VRVWVRVHRJRWhrU213QzNPS0E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/117237807189726031104/reviews?hl=en-US","ownerAnswer":"Thank you, Jesus, for your kind review. We’re so glad Kim was able to answer all of your questions and provide the helpful, professional service you deserved. We truly appreciate your support and your taking the time to share your experience.","ownerTimestamp":"2026-05-10T16:50:43.000Z","reviewTimestamp":"2026-04-27T16:56:27.000Z","timeAgo":"a month ago","isLocalGuide":false,"createdAt":"2026-06-10T16:58:55.478Z","updatedAt":"2026-06-10T16:58:55.478Z","lawyerId":"959234bf-9ad6-4a1b-86dc-3fcd9e13a186","response":null},{"id":"534c9d65-8b02-422b-b8f4-5c5b07cc9b54","rating":5,"title":null,"content":"Kim Jacob very pleasant to speak with. She handled the confusion promptly and made sure all information was updated.","reviewerName":"Roni Tucker","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xGRmJHdHFSVGt0WlRoTGNtRjJjR3N4WmpjMk4xRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGRmJHdHFSVGt0WlRoTGNtRjJjR3N4WmpjMk4xRRAB!2m1!1s0x0:0xf428f7260cce7c82!3m1!1s2@1:CAIQACodChtycF9oOlFFbGtqRTktZThLcmF2cGsxZjc2N1E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/118098121652943619817/reviews?hl=en-US","ownerAnswer":"Thank you, Roni, for your kind review. We’re so glad Kim Jacob was pleasant to work with and able to resolve the confusion promptly while making sure everything was updated. We truly appreciate your support and your taking the time to share your experience.","ownerTimestamp":"2026-05-10T16:50:43.000Z","reviewTimestamp":"2026-04-23T13:41:01.000Z","timeAgo":"a month ago","isLocalGuide":false,"createdAt":"2026-06-10T16:58:55.478Z","updatedAt":"2026-06-10T16:58:55.478Z","lawyerId":"959234bf-9ad6-4a1b-86dc-3fcd9e13a186","response":null},{"id":"a249a476-b476-48cf-9adb-4478c00274d6","rating":5,"title":null,"content":"Kim from the billing department was incredibly helpful and genuinely kind.","reviewerName":"Julie Ramirez","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2tkNlFXRlRXbXQ1V21KTlNWOURVR1o0WW04elRWRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkNlFXRlRXbXQ1V21KTlNWOURVR1o0WW04elRWRRAB!2m1!1s0x0:0xf428f7260cce7c82!3m1!1s2@1:CAIQACodChtycF9oOkd6QWFTWmt5WmJNSV9DUGZ4Ym8zTVE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104539558429505088653/reviews?hl=en-US","ownerAnswer":"Thank you, Julie, for your kind review. We’re so glad Kim from our billing department was incredibly helpful and kind. We truly appreciate you taking the time to share your experience.","ownerTimestamp":"2026-04-10T16:50:43.000Z","reviewTimestamp":"2026-03-18T00:48:06.000Z","timeAgo":"2 months ago","isLocalGuide":false,"createdAt":"2026-06-10T16:58:55.478Z","updatedAt":"2026-06-10T16:58:55.478Z","lawyerId":"959234bf-9ad6-4a1b-86dc-3fcd9e13a186","response":null},{"id":"43ba8c17-bec5-4079-95f3-a03b5d377eb9","rating":5,"title":null,"content":"Kim was very helpful","reviewerName":"Carl Contreras","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21adlZYVm1jRzEwVEUwdE4xbEphalpDTWpkd1kxRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21adlZYVm1jRzEwVEUwdE4xbEphalpDTWpkd1kxRRAB!2m1!1s0x0:0xf428f7260cce7c82!3m1!1s2@1:CAIQACodChtycF9oOmZvVXVmcG10TE0tN1lJajZCMjdwY1E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101356794602561884220/reviews?hl=en-US","ownerAnswer":"Thank you, Carl, for your review. We’re glad to hear Kim was very helpful. We appreciate your support and your taking the time to share your feedback.","ownerTimestamp":"2026-04-10T16:50:43.000Z","reviewTimestamp":"2026-03-16T16:07:03.000Z","timeAgo":"2 months ago","isLocalGuide":false,"createdAt":"2026-06-10T16:58:55.478Z","updatedAt":"2026-06-10T16:58:55.478Z","lawyerId":"959234bf-9ad6-4a1b-86dc-3fcd9e13a186","response":null},{"id":"07f2af66-5814-4aff-a86b-2bb97e18bb87","rating":5,"title":null,"content":"Kim Jacob she is the best person, her help me and resolve my issues 100% recommend","reviewerName":"adriana aguilar","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT210aVgxZEJSbXRTU1ZsU2EyNDBOVmR6WVRsRVdYYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210aVgxZEJSbXRTU1ZsU2EyNDBOVmR6WVRsRVdYYxAB!2m1!1s0x0:0xf428f7260cce7c82!3m1!1s2@1:CAIQACodChtycF9oOmtiX1dBRmtSSVlSa240NVdzYTlEWXc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/116612712548843646500/reviews?hl=en-US","ownerAnswer":"Thank you, Adriana, for your kind words. We’re so glad Kim Jacobs was able to help resolve your issues and provide the support you needed. We truly appreciate your recommendation and your trust in our team.","ownerTimestamp":"2026-04-10T16:50:43.000Z","reviewTimestamp":"2026-03-16T15:36:16.000Z","timeAgo":"2 months ago","isLocalGuide":false,"createdAt":"2026-06-10T16:58:55.478Z","updatedAt":"2026-06-10T16:58:55.478Z","lawyerId":"959234bf-9ad6-4a1b-86dc-3fcd9e13a186","response":null}],"intelligence":null}}