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And yet over a call about a civil matter of possibility of eviction. From a family matter while I take care of my 82 year old father n uncle. Just kept saying good luck, good luck with that?  Highly don’t recommend.  Must have been a bad day for him?  SMH?","reviewerName":"Kevin Klimushyn","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSURuaEpDTlFREAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuaEpDTlFREAE!2m1!1s0x0:0x261631be6fc9d27c!3m1!1s2@1:CIHM0ogKEICAgIDnhJCNQQ%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107681776528149788884/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJeMZSvQ3pE5Z976Fv4qrDBkTkwxNqwceCRI4OPdH1U5C-v=s64-c-rp-mo-br100","ownerAnswer":"Thank you for your feedback, and I apologize for your recent experience. It seems there was a misunderstanding regarding the scope of our services, as we do not cover legal advice in civil matters. In such situations, I recommend contacting Legal Aid, who can provide the guidance you need. Your feedback is important to us, and I assure you we are working to improve our communication skills to avoid such experiences. We wish you the best in resolving your situation and taking care of your family. Please don't hesitate to reach out if you have any questions regarding our services.","ownerTimestamp":"2025-03-16T06:03:42.000Z","reviewTimestamp":"2024-10-03T03:59:57.000Z","timeAgo":"a year ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-26T05:50:24.850Z","updatedAt":"2026-04-26T05:50:24.850Z","lawyerId":"90e7a6d6-09af-42e1-9675-df46db635ed7","userId":null,"response":null},{"id":"13be2b11-532e-4e7a-abe7-e2bb9cd91707","rating":5,"title":null,"content":"Charles Shaw assisted my husband and I with putting a trust together for when both of us have passed away. 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