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That same afternoon, I contacted Cesar Ornelas Injury Law to request a consultation. I called the main office located in another city, and the person who answered told me that someone from the El Paso office would contact me within a couple of hours. I was also told that they would take my case and were even willing to send me the contract to sign. No one contacted me.\nI called back later and was told that someone would contact me either Saturday morning or Monday morning. Again, no one reached out. After waiting several more hours, I called once more, and once again I was told that someone would contact me.\nEventually, someone from the main office in another city called me. I explained the details of the accident again, and I was told once more that they would take my case and that they were willing to send the contract. However, I requested an in-person meeting with someone from the El Paso office so I could explain all the facts in detail. 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It was a difficult and confusing time but she was very assuring over the matter and helped us understand every detail, big or small. We are so thankful for her help.","reviewerName":"Estela Ramirez (Earth)","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25OWk9GaFRSVWhZTWxORWQwdExWSEJLVmxsbU5IYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OWk9GaFRSVWhZTWxORWQwdExWSEJLVmxsbU5IYxAB!2m1!1s0x0:0xee7aca1c24e2453f!3m1!1s2@1:CAIQACodChtycF9oOnNZOFhTRUhYMlNEd0tLVHBKVllmNHc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/106806347685519971496/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-02-03T17:22:11.000Z","timeAgo":"a month ago","isLocalGuide":false,"createdAt":"2026-05-08T22:13:43.661Z","updatedAt":"2026-05-08T22:13:43.661Z","lawyerId":"4c5fbedd-f4d5-41f9-9107-10e1e3648d8b","response":null}],"intelligence":null}}