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Ultimately she has a calm demeanor and communicate effectively. Overall, she works diligently with the attorneys, which resolved my case  April 2026.\n\nUpon calling the firm kindly ask for her. 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Ultimately, the case I had was extremely challenging which was put in check by the firm.  Dynamic staff Tamara and\nFernanda excellent patient workers.  Both keep you up to date with everything kindly be patient with their services.  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But fortunately Cass and Peters have excellent staff. Tamara, Senior Paralegal was excellent-always available to address my concerns regarding the claim-Peggy, Settlement Manager also excellent in getting the best offer, Fernanda, Settlement Coordinator also excellent in getting all documents ready and to answer any questions about the settlement. Attorney Matthew was always quick and direct with my concerns about the claim. Luz and Jennifer whom I spoke on the phone were always professional. 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Every time we tried to ask questions to understand the process, the response was unprofessional and defensive.\n\nThe communication is not only unclear, but also hostile when you try to get guidance. Instead of providing support, she creates more confusion and frustration.\n\nI would NEVER recommend working with this person. 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They don’t represent well and representatives are very rude. They don’t return calls communication is very poor","reviewerName":"Cynthia DuCasse (Flowers)","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT20weVpXRnBjbEp0YkhSMmVtWTBVV2gxVGpoVk9VRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20weVpXRnBjbEp0YkhSMmVtWTBVV2gxVGpoVk9VRRAB!2m1!1s0x0:0x2b2946feb353bce0!3m1!1s2@1:CAIQACodChtycF9oOm0yZWFpclJtbHR2emY0UWh1TjhVOUE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107685944225366785640/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-04-08T13:08:05.000Z","timeAgo":"2 months ago","isLocalGuide":false,"createdAt":"2026-06-10T17:49:18.511Z","updatedAt":"2026-06-10T17:49:18.511Z","lawyerId":"959b845c-4459-486b-b3ee-c35504f5f916","response":null},{"id":"3fbaa4d1-c86c-4f15-9b84-faec48ab8c4e","rating":5,"title":null,"content":"Entire team is greatly committed.  I had a great experience with being a client to this firm and extremely grateful for their efficient work and dedication.","reviewerName":"mariola Borowczak","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25OT2FYVlFVRlpyTFhaQlZFUndaa2QzV1VwdU4xRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OT2FYVlFVRlpyTFhaQlZFUndaa2QzV1VwdU4xRRAB!2m1!1s0x0:0x2b2946feb353bce0!3m1!1s2@1:CAIQACodChtycF9oOnNOaXVQUFZrLXZBVERwZkd3WUpuN1E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/109971330819332201237/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-04-06T17:20:42.000Z","timeAgo":"2 months ago","isLocalGuide":false,"createdAt":"2026-06-10T17:49:18.511Z","updatedAt":"2026-06-10T17:49:18.511Z","lawyerId":"959b845c-4459-486b-b3ee-c35504f5f916","response":null},{"id":"0e5d0832-bfda-4bba-ad36-2522e809a629","rating":5,"title":null,"content":"Very professional team, i couldn't ask for a better set of attorneys, they were there every step of the way. Thank you cass & peters, I really appreciate you guys. Highly recommend.","reviewerName":"andre star","isVerified":true,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21WWGR6aE1lVXQ2UjBaUFRERXpSV3RrVWtWWmMzYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WWGR6aE1lVXQ2UjBaUFRERXpSV3RrVWtWWmMzYxAB!2m1!1s0x0:0x2b2946feb353bce0!3m1!1s2@1:CAIQACodChtycF9oOmVXdzhMeUt6R0ZPTDEzRWtkUkVZc3c%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/103879949405792450653/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2026-04-02T20:19:27.000Z","timeAgo":"2 months ago","isLocalGuide":false,"createdAt":"2026-06-10T17:49:18.511Z","updatedAt":"2026-06-10T17:49:18.511Z","lawyerId":"959b845c-4459-486b-b3ee-c35504f5f916","response":null}],"intelligence":null}}