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So I called her back she adviced me that the insurance company had sent a check in my name only for the chiropractor and she was waiting on them to resolve the issue. She'll let me know something in a week. Again I ended calling her, couldn't get an answer for days. When I finally got a hold of someone they said Faith had stepped away from her desk. I left my name and number. Waited two weeks for a call, still nothing. So I called back March 23, 2020 talked to Faith who said she had to get with the lawyer to look over somethings and she would call me back the next day. I know law firms get busy, I'm not pressed for a check, but this firm has poor communication skills. I haven't received not one call from them since the start! Even after they took over my case. I was informed by a previous lawyer (Quinton) who is so awesome and stayed in touch with me in regards to a previous case. 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