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We retained this firm for probate matters after confirming they handled these cases and expressing that timing was important to our family. After approximately three months, limited communication, and paying the agreed-upon fees, we were informed they would not be moving forward. This was frustrating and disappointing given the urgency we communicated. 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We’re sorry to hear how frustrating this experience felt—especially given the urgency.<br><br>Because we respect confidentiality, we can’t discuss or confirm details of any individual matter in a public forum. That said, we would genuinely appreciate the chance to review what happened with you directly and see what we can do to make things right. Please contact Amy, our Client Experience Director, at (650) 562-8173 or clientcare@baylegal.com.<br><br>—The Bay Legal Client Experience Team","ownerTimestamp":"2026-03-09T04:37:11.000Z","reviewTimestamp":"2026-02-26T20:43:41.000Z","timeAgo":"2 weeks ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:19:27.986Z","updatedAt":"2026-04-25T02:19:27.986Z","lawyerId":"04a27eb9-d2ea-46ea-bd06-42e1c98b86a9","userId":null,"response":null},{"id":"dbd09538-69f2-4043-954c-d2fa5c4d57cd","rating":5,"title":null,"content":"Detailed support, strategy/info class. I’m excited to start my session!","reviewerName":"Melissa Torres","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2pnek4wWmlSRFZIYkdKMFYzSnRhblpUWVVaaFEwRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pnek4wWmlSRFZIYkdKMFYzSnRhblpUWVVaaFEwRRAB!2m1!1s0x0:0x79ba5ef7d6daf5f!3m1!1s2@1:CAIQACodChtycF9oOjgzN0ZiRDVHbGJ0V3JtanZTYUZhQ0E%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/108399886006107083713/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWxkkiwKI4VChHTgyo8J9asvvpde7uOKea8bR3-jBILvHVXFh4=s64-c-rp-mo-br100","ownerAnswer":"Melissa, thank you for the five stars! We’re so glad the strategy/info session felt detailed and supportive—and we love your energy. We’re excited for you too, and we’ll be ready to make the most of your session. If you have any questions beforehand, just reach out.<br>—The Bay Legal Team","ownerTimestamp":"2026-03-02T04:37:11.000Z","reviewTimestamp":"2026-02-25T21:30:56.000Z","timeAgo":"2 weeks ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:19:28.070Z","updatedAt":"2026-04-25T02:19:28.070Z","lawyerId":"04a27eb9-d2ea-46ea-bd06-42e1c98b86a9","userId":null,"response":null},{"id":"9de30aa4-45a6-4bd1-ab46-76f25faf917d","rating":5,"title":null,"content":"Helped me with all my living trust needs. Marics was very responsive with my requests to meet with attorney Agnes and switched my appointment with ease. Everyone is extremely helpful and make the experience much better than any other law office I have worked with in the past.","reviewerName":"Gary Gyulasaryan","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT21rMFZUUk1VamROTjBVeVIzUkhOSEZyTWpoZkxYYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21rMFZUUk1VamROTjBVeVIzUkhOSEZyTWpoZkxYYxAB!2m1!1s0x0:0x79ba5ef7d6daf5f!3m1!1s2@1:CAIQACodChtycF9oOmk0VTRMUjdNN0UyR3RHNHFrMjhfLXc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104055153844332662320/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocKSiIFVkb3_wbVIugvF1iyOxFt_mYWu5-2P8az9nEvIAYBFpA=s64-c-rp-mo-br100","ownerAnswer":"Gary, thank you for the five stars! We’re so glad we could help with your living trust needs, and that Marics made scheduling with Attorney Agnes (and switching appointments) easy and stress-free. Hearing that your experience felt better than other law offices you’ve worked with means a lot to our whole team. If you ever need updates to your plan down the road, we’ll be here for you.<br>—The Bay Legal Team","ownerTimestamp":"2026-03-02T04:37:11.000Z","reviewTimestamp":"2026-02-23T18:06:59.000Z","timeAgo":"2 weeks ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":1},"createdAt":"2026-04-25T02:19:28.183Z","updatedAt":"2026-04-25T02:19:28.183Z","lawyerId":"04a27eb9-d2ea-46ea-bd06-42e1c98b86a9","userId":null,"response":null},{"id":"a717e8a1-10f8-4c99-99bb-46d1507bc23e","rating":5,"title":null,"content":"Marie Molina has been a blessing with her care and support. At first I thought Bay Legal had outsourced me to another company but that wasn’t the case. I would definitely recommend Bay Legal","reviewerName":"Ebone Hurt","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2tkVGNUQlpSa0ZaYTNSM1J6VkpOa2xMVWs5cFFVRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkVGNUQlpSa0ZaYTNSM1J6VkpOa2xMVWs5cFFVRRAB!2m1!1s0x0:0x79ba5ef7d6daf5f!3m1!1s2@1:CAIQACodChtycF9oOkdTcTBZRkFZa3R3RzVJNklLUk9pQUE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/114151945565608148916/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJW7lK8ArhobRsb3VVszgxA-1Oh-K4mxBwB0cCWt-b9oqmdhQ=s64-c-rp-mo-br100","ownerAnswer":"Ebone, thank you for the wonderful review—and for the kind words about Marie Molina. We’re glad her care and support came through, and appreciate you noting that everything was handled by our Bay Legal team throughout. Your recommendation means a lot. If you need anything as you move forward, Marie and the rest of us are here for you.<br>—The Bay Legal Team","ownerTimestamp":"2026-02-23T04:37:11.000Z","reviewTimestamp":"2026-02-18T19:18:08.000Z","timeAgo":"3 weeks ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":1},"createdAt":"2026-04-25T02:19:28.288Z","updatedAt":"2026-04-25T02:19:28.288Z","lawyerId":"04a27eb9-d2ea-46ea-bd06-42e1c98b86a9","userId":null,"response":null},{"id":"7bbd105e-ede9-4675-8ae0-d800b579e05b","rating":4,"title":null,"content":"Octavio was very kind and helpful. He took the time to listen and address all of my questions. The next step for me will be to contact the attorney to better understand what the next steps are. Thank you again for your support.","reviewerName":"ELIZABETH DA CRUZ","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2pWNFJtbDNSRTFoUVVwMVZHaGxPSE56VTBKUE1GRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pWNFJtbDNSRTFoUVVwMVZHaGxPSE56VTBKUE1GRRAB!2m1!1s0x0:0x79ba5ef7d6daf5f!3m1!1s2@1:CAIQACodChtycF9oOjV4Rml3RE1hQUp1VGhlOHNzU0JPMFE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/100439575120425969382/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUQBka-0o2QIPs0Q7B4njCXZdNs_kzZ4QjucgzRFkB2sb6ktUc=s64-c-rp-mo-br100","ownerAnswer":"Elizabeth, thank you for the five stars! We’re glad Octavio took the time to listen and address all your questions. When you’re ready for the attorney consult, we’ll make sure next steps are clear and easy. We’re here for you.<br>—The Bay Legal Team","ownerTimestamp":"2026-02-23T04:37:11.000Z","reviewTimestamp":"2026-02-17T21:50:28.000Z","timeAgo":"3 weeks ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:19:28.386Z","updatedAt":"2026-04-25T02:19:28.386Z","lawyerId":"04a27eb9-d2ea-46ea-bd06-42e1c98b86a9","userId":null,"response":null},{"id":"dfd744de-bbb2-4700-9b60-b94376aa946f","rating":5,"title":null,"content":"Answered all my questions and expedited based on my needs. I'm very happy thus far.","reviewerName":"Terri Peluso","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25SaFZVZHBPRnBHTFhOVlMzRkhTRWQwT0Vac1JIYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25SaFZVZHBPRnBHTFhOVlMzRkhTRWQwT0Vac1JIYxAB!2m1!1s0x0:0x79ba5ef7d6daf5f!3m1!1s2@1:CAIQACodChtycF9oOnRhVUdpOFpGLXNVS3FHSEd0OEZsRHc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/115384561425563523906/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVanTOhO6C63F_ppcfE1HA-qu_yxg7nWrQGOqDhNanO1m7RRVM=s64-c-rp-mo-br100","ownerAnswer":"Terri, thank you! Great to hear all your questions were answered and that we could move things along based on your needs. We’re thrilled you’re happy so far—if anything else comes up, just say the word.<br>—The Bay Legal Team","ownerTimestamp":"2026-02-23T04:37:11.000Z","reviewTimestamp":"2026-02-17T20:54:22.000Z","timeAgo":"3 weeks ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:19:28.471Z","updatedAt":"2026-04-25T02:19:28.471Z","lawyerId":"04a27eb9-d2ea-46ea-bd06-42e1c98b86a9","userId":null,"response":null},{"id":"c79e605f-b360-4195-a4a5-336f4741e147","rating":5,"title":null,"content":"Jayson and Ashley have helped me tremendously with a construction dispute in which my previous general contractor demanded an unreasonable payment. Jayson quickly identified the key issues in the case and guided me through the entire process, advising me on the specific evidence needed to effectively challenge both the contractor and their attorney. With the team’s support and expertise, I was able to navigate the situation confidently and regain my peace of mind.","reviewerName":"josey zhou","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25GMmJuVjVjRTFEWWtremNUbElURVJWVkhBMFVVRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25GMmJuVjVjRTFEWWtremNUbElURVJWVkhBMFVVRRAB!2m1!1s0x0:0x79ba5ef7d6daf5f!3m1!1s2@1:CAIQACodChtycF9oOnF2bnV5cE1DYkkzcTlITERVVHA0UUE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/115627321492413720567/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjWJqO9IuNlR9SxipX4bAWfiYcslRinDGipkSoEeIQvvFuSl_7SI=s64-c-rp-mo-br100","ownerAnswer":"Josey, thank you for the thoughtful review! Jayson and Ashley will be thrilled to hear this. We’re glad the team could quickly surface the key issues, outline the evidence and next steps, and help you regain peace of mind. If anything else comes up—on this matter or something new—we’re just a call away and happy to help.<br>—The Bay Legal Team","ownerTimestamp":"2026-02-23T04:37:11.000Z","reviewTimestamp":"2026-02-17T20:02:19.000Z","timeAgo":"3 weeks ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:19:28.555Z","updatedAt":"2026-04-25T02:19:28.555Z","lawyerId":"04a27eb9-d2ea-46ea-bd06-42e1c98b86a9","userId":null,"response":null},{"id":"b1026603-393f-4f19-aa26-44863cf68ff4","rating":5,"title":null,"content":"We recently started working with Bay Legal and, even as new customers, we’ve had a great experience so far. A special thank you to Marie, who helped us set up our contract and secured an appointment with an attorney at very short notice. She was extremely thorough, organized, and attentive to every detail, making sure everything was handled properly and on time.","reviewerName":"N G","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25aa1pVVkphV00zU2poQ1RIUkVhWFZXY2tWdVdtYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aa1pVVkphV00zU2poQ1RIUkVhWFZXY2tWdVdtYxAB!2m1!1s0x0:0x79ba5ef7d6daf5f!3m1!1s2@1:CAIQACodChtycF9oOnZkZUVJaWM3SjhCTHREaXVWckVuWmc%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/101515951137042949872/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJA15lLKlhSLXKi4Co0A698mJvPHWmwpoq6MW3iqJfYYQdojg=s64-c-rp-mo-br100","ownerAnswer":"Thank you so much! We’re thrilled to hear your experience has been great from the start—and we really appreciate the kind words about Marie. Getting your contract set up and an attorney appointment on short notice takes real coordination, and we’re glad her thorough, organized approach made everything smooth and on time. If anything else comes up as we continue, just let us know—Bay Legal is here for you.<br>—The Bay Legal Team","ownerTimestamp":"2026-02-23T04:37:11.000Z","reviewTimestamp":"2026-02-17T09:41:39.000Z","timeAgo":"3 weeks ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:19:28.647Z","updatedAt":"2026-04-25T02:19:28.647Z","lawyerId":"04a27eb9-d2ea-46ea-bd06-42e1c98b86a9","userId":null,"response":null},{"id":"62829538-cb5c-41c7-893a-acf7fe6fbcd1","rating":5,"title":null,"content":"I had a Client Strategy Session with Octavia that they provide free of charge. He patiently listened to me and clearly explained two paths that I could take regarding my dispute with a contractor. I have a feeling that I have found the right legal office for my current and future needs.","reviewerName":"Adam G","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xoM2QwZGxWMkUyWVROdVdIVklWRUl3WVZsZlYzYxAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoM2QwZGxWMkUyWVROdVdIVklWRUl3WVZsZlYzYxAB!2m1!1s0x0:0x79ba5ef7d6daf5f!3m1!1s2@1:CAIQACodChtycF9oOlh3d0dlV2E2YTNuWHVIVEIwYVlfV3c%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/118106537227542613673/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJD8e7bWvEklei0mTsR5Vls_faoezRI_DjUo03y2ahErlSMKA=s64-c-rp-mo-ba2-br100","ownerAnswer":"Adam, thank you for the five stars! We’re glad your Client Strategy Session with Octavio felt patient, clear, and useful—especially in sorting through your contractor options. We appreciate your confidence in choosing us for the road ahead; if you want help mapping next steps, we’re here for you.<br>—The Bay Legal Team","ownerTimestamp":"2026-02-23T04:37:11.000Z","reviewTimestamp":"2026-02-15T06:44:03.000Z","timeAgo":"Edited a month ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-04-25T02:19:28.737Z","updatedAt":"2026-04-25T02:19:28.737Z","lawyerId":"04a27eb9-d2ea-46ea-bd06-42e1c98b86a9","userId":null,"response":null}],"intelligence":null}}