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From the beginning, communication was poor: my calls were not returned, and it was very difficult to speak with anyone responsible for my case.\n\nMy Form I-360 was denied in October 2023. The appeal filed by the firm was also dismissed in March 2024, primarily because the documents were submitted late by their office. Despite this, they led me to believe for almost two years that my case was still “in process” or “on hold,” when in reality it had already been closed.\n\nThis lack of transparency, negligence, and mismanagement seriously affected my immigration status and my emotional well-being. I paid for a service that was not provided adequately, and I received neither results nor honest information.\n\nI would not recommend this firm to anyone seeking serious and responsible handling of their immigration case.","reviewerName":"Alejandra Bravo","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25aRE5XSlhOV0p5UWpSamVUTlJTVWRYYTJsYU1VRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aRE5XSlhOV0p5UWpSamVUTlJTVWRYYTJsYU1VRRAB!2m1!1s0x0:0x33dcb47c238364c3!3m1!1s2@1:CAIQACodChtycF9oOnZDNWJXNWJyQjRjeTNRSUdXa2laMUE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/115846868169459956677/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJiVCHT4JOn47ygBOGFySlKSot_VKwRVsK0i-uPEN07KWE6qQ=s64-c-rp-mo-br100","ownerAnswer":"We regret that your experience did not meet your expectations. At Arcia & Associates, we take our clients' feedback very seriously and continuously strive to provide professional and transparent service.<br><br>For confidentiality reasons, we cannot discuss specific case details in a public forum. However, immigration processes depend on multiple factors and the decisions of the relevant authorities.<br><br>We appreciate your feedback and invite you to contact our office directly if you would like us to properly review any concerns.","ownerTimestamp":"2026-02-16T09:16:18.000Z","reviewTimestamp":"2026-02-04T19:47:09.000Z","timeAgo":"a month ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T22:58:32.034Z","updatedAt":"2026-05-08T22:58:32.034Z","lawyerId":"6a8ed1fa-0bf3-4d33-9b07-691e3fc5ada4","userId":null,"response":null},{"id":"e8082c7b-f73f-4db1-993d-719eb2b226a8","rating":5,"title":null,"content":"I want to express my heartfelt gratitude to Julie and her team at Arcia & associates for their dedication and persistence with my immigration & Construction related case. Highly Recommended!!","reviewerName":"Hamza Mazhar","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2pjdFMwVkRTSFpIVDFkNWJFdEhaV2R3UTNJMmVVRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjdFMwVkRTSFpIVDFkNWJFdEhaV2R3UTNJMmVVRRAB!2m1!1s0x0:0x33dcb47c238364c3!3m1!1s2@1:CAIQACodChtycF9oOjctS0VDSHZHT1d5bEtHZWdwQ3I2eUE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/106481038005844488871/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVgJ_u16_ej-DbIE9FgCv-fUuPCmkH56g3LRzIlmXZGbG1CXPBgpg=s64-c-rp-mo-ba2-br100","ownerAnswer":"We are extremely pleased that your Immigration case and your Construction Accident cases ended up extremely well! We wish you lots of happiness and will remain here in case you ever need legal assistance in the future. ","ownerTimestamp":"2026-01-16T09:16:18.000Z","reviewTimestamp":"2026-01-16T00:35:05.000Z","timeAgo":"2 months ago","isLocalGuide":true,"reviewPhotos":{"images":null,"photosCount":3},"createdAt":"2026-05-08T22:58:32.034Z","updatedAt":"2026-05-08T22:58:32.034Z","lawyerId":"6a8ed1fa-0bf3-4d33-9b07-691e3fc5ada4","userId":null,"response":null},{"id":"761a2f8f-4e60-4cf5-a5ac-b4059acd73e9","rating":5,"title":null,"content":"I completed my residency process with these super professional lawyers. I now have my residency; the process took 6 months. 100% recommended, the best!","reviewerName":"maria alcira pena madriz","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xoNmRYcE1hVTQzUzFkYVZ6bHBja1ZXUkdOblVWRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoNmRYcE1hVTQzUzFkYVZ6bHBja1ZXUkdOblVWRRAB!2m1!1s0x0:0x33dcb47c238364c3!3m1!1s2@1:CAIQACodChtycF9oOlh6dXpMaU43S1daVzlpckVWRGNnUVE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/103941788391553257532/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a/ACg8ocJv_qBD1WYnWUXRmYbQpVj5XmuiDH2PYDc39XZAxtkzOa1KdQ=s64-c-rp-mo-br100","ownerAnswer":"Thank you so much for trusting our team! We are thrilled to hear that your residency process was successful and that we were able to support you professionally every step of the way. Congratulations on your residency and thank you for recommending us. We're always here to help!","ownerTimestamp":"2026-01-16T09:16:18.000Z","reviewTimestamp":"2025-12-30T04:42:29.000Z","timeAgo":"2 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T22:58:32.034Z","updatedAt":"2026-05-08T22:58:32.034Z","lawyerId":"6a8ed1fa-0bf3-4d33-9b07-691e3fc5ada4","userId":null,"response":null},{"id":"27a5dfee-bd9a-4afc-87a2-75e3e13ad336","rating":5,"title":null,"content":"Thank you for your excellent service, I was very pleased with the whole process.","reviewerName":"Ellian Mauricio Hernández","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT25adE9FdEdlbmw1V1ZaRmFUZHNNSGhMZEZjeFlrRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25adE9FdEdlbmw1V1ZaRmFUZHNNSGhMZEZjeFlrRRAB!2m1!1s0x0:0x33dcb47c238364c3!3m1!1s2@1:CAIQACodChtycF9oOnZtOEtGenl5WVZFaTdsMHhLdFcxYkE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/102303573066727614447/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjVJjcElRAcdjJ9w3Nj4o_SFa9iV8vxfHd51ppY8RDI8a4KhAGeK=s64-c-rp-mo-br100","ownerAnswer":"Thank you so much! We're glad to hear you were pleased with our service. We remain at your service.","ownerTimestamp":"2026-01-16T09:16:18.000Z","reviewTimestamp":"2025-12-27T16:31:59.000Z","timeAgo":"2 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":1},"createdAt":"2026-05-08T22:58:32.034Z","updatedAt":"2026-05-08T22:58:32.034Z","lawyerId":"6a8ed1fa-0bf3-4d33-9b07-691e3fc5ada4","userId":null,"response":null},{"id":"d8348b68-b922-48f1-87b0-01f59b13c1b4","rating":5,"title":null,"content":"Amazing staff.","reviewerName":"Dar Seo","reviewerEmail":null,"isVerified":false,"verificationToken":null,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","moderatedAt":null,"moderatedBy":null,"rejectionReason":null,"isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"reportCount":0,"source":"GOOGLE","externalId":"Ci9DQUlRQUNvZENodHljRjlvT2xOV2NHY3djemMyV0RGSVUzcHZjMEo0ZVU5SlJFRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOV2NHY3djemMyV0RGSVUzcHZjMEo0ZVU5SlJFRRAB!2m1!1s0x0:0x33dcb47c238364c3!3m1!1s2@1:CAIQACodChtycF9oOlNWcGcwczc2WDFIU3pvc0J4eU9JREE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/106638190646384145411/reviews?hl=en-US","profileImageUrl":"https://lh3.googleusercontent.com/a-/ALV-UjUzA2NGPN4Rht_RcqdBxbyo4uq8Nv3h-AabOX2AECvAd-z1egw=s64-c-rp-mo-br100","ownerAnswer":"Thank you for your kind words!","ownerTimestamp":"2026-01-16T09:16:18.000Z","reviewTimestamp":"2025-12-15T16:26:53.000Z","timeAgo":"3 months ago","isLocalGuide":false,"reviewPhotos":{"images":null,"photosCount":0},"createdAt":"2026-05-08T22:58:32.034Z","updatedAt":"2026-05-08T22:58:32.034Z","lawyerId":"6a8ed1fa-0bf3-4d33-9b07-691e3fc5ada4","userId":null,"response":null}],"intelligence":null}}