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We are always appreciative of feedback. However, we are genuinely surprised by your review and disagree with your statement as it is inaccurate.<br><br>It is difficult to tell exactly what kind of case you have from your review, but it appears you called us with some questions. We charge for legal services, meaning if you called seeking answers to legal questions, we would have quoted you a small consultation fee. You may not realize that the fee is based on both the time needed to meet with you and answer your questions as well as the time needed to review your documents and do any legal research necessary to be able to answer your questions. Apparently, you thought the quote was too high and therefore, reasonably declined the engagement. <br><br>We understand that some potential clients do not have much experience paying attorney’s fees and may be surprised by our small consultation fee. We don’t dispute your absolute right to shop for a lower price. However, your statement that we “wanted to make me pay to do the work I already did” cannot be accurate. We do not advise a prospective client about what work needs to be done on their case until we have met with them, reviewed their documents, and analyzed their situation. <br><br>In your case, since you did not go forward with a consultation, your case went no further than a preliminary scheduling conversation with our administrative staff. Our administrative staff members do not advise clients as to what legal work needs to be done. That is the role of the attorney, in the consultation meeting, which you did not have with us. No legal advice is given in the initial phone call to our office in any case, and none was given in your case. <br><br>Since your two-star Google review misrepresents our interaction and how we provide our services, we'd appreciate your help in correcting this error by removing your review. Thank you. <br><br>We all wish you the best of luck with your case. <br>","ownerTimestamp":"2023-03-16T04:23:59.000Z","reviewTimestamp":"2022-10-10T00:04:15.000Z","timeAgo":"3 years ago","isLocalGuide":false,"createdAt":"2026-04-25T00:36:06.039Z","updatedAt":"2026-04-25T00:36:06.039Z","lawyerId":"13a3ef0e-4545-4be8-bbfb-b6e6c514ecb9","response":null},{"id":"f91bc88b-c2d2-41ae-a16e-53f6fd942879","rating":5,"title":null,"content":"I had been avoiding this necessary task for some time, and pleased that I chose Absolute Trust Counsel to help me get through it. The team is knowledgeable, accurate, and a pleasure to work with.","reviewerName":"Makinya Ward","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUNPdHFuaEJ3EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPdHFuaEJ3EAE!2m1!1s0x0:0xc9d9e78a78dd58e7!3m1!1s2@1:CIHM0ogKEICAgICOtqnhBw%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/112073036865098234663/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2022-06-09T15:14:14.000Z","timeAgo":"3 years ago","isLocalGuide":true,"createdAt":"2026-04-25T00:36:06.130Z","updatedAt":"2026-04-25T00:36:06.130Z","lawyerId":"13a3ef0e-4545-4be8-bbfb-b6e6c514ecb9","response":null},{"id":"9c384f29-9c18-4687-97fc-fef57d59eeab","rating":5,"title":null,"content":"Absolute Trust Counsel made our estate planning process straightforward.  They answered all of our questions and were happy to explore options without pushing anything unnecessarily complex.  Overall, they made something we had put off for a long time a fast, painless, and positive experience.","reviewerName":"Belle Walker","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUNtNDdqR0F3EAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtNDdqR0F3EAE!2m1!1s0x0:0xc9d9e78a78dd58e7!3m1!1s2@1:CIHM0ogKEICAgICm47jGAw%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/109901850684784287463/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2022-01-07T23:49:50.000Z","timeAgo":"4 years ago","isLocalGuide":false,"createdAt":"2026-04-25T00:36:06.219Z","updatedAt":"2026-04-25T00:36:06.219Z","lawyerId":"13a3ef0e-4545-4be8-bbfb-b6e6c514ecb9","response":null},{"id":"e22b4de0-d3a2-43d5-83e7-ba352ba7da40","rating":5,"title":null,"content":"Kirsten asked great questions and was an excellent partner throughout the process.  Everyone on her team was extremely responsive, competent, and great to work with as well.  I had a great experience and the signing was very well organized and painless.  I walked out with my own copy of the trust and will minutes later.","reviewerName":"Tom K","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChZDSUhNMG9nS0VJQ0FnSUM2dGVUYkRBEAE","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2dGVUYkRBEAE!2m1!1s0x0:0xc9d9e78a78dd58e7!3m1!1s2@1:CIHM0ogKEICAgIC6teTbDA%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/104199016659201695242/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2021-09-09T21:28:14.000Z","timeAgo":"4 years ago","isLocalGuide":false,"createdAt":"2026-04-25T00:36:06.304Z","updatedAt":"2026-04-25T00:36:06.304Z","lawyerId":"13a3ef0e-4545-4be8-bbfb-b6e6c514ecb9","response":null},{"id":"4631f83a-ed2b-46b8-8755-59d6156619ec","rating":5,"title":null,"content":"I highly recommend Absolute Trust.  Very professional and very easy to work with.  Clear, easy to understand explanations.  The team is organized, has a clear process and very responsive.  They created an irrevocable trust and in the end, provided the trust in a beautiful binder with extra docs to help keep additional estate related info organized.  Kirsten and Emily are efficient and super nice people.","reviewerName":"Lisa London","isVerified":false,"caseType":null,"caseYear":null,"caseOutcome":null,"status":"APPROVED","isPublished":true,"helpfulCount":0,"unhelpfulCount":0,"source":"GOOGLE","externalId":"ChdDSUhNMG9nS0VJQ0FnSUNpZ0xPeXlBRRAB","reviewUrl":"https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNpZ0xPeXlBRRAB!2m1!1s0x0:0xc9d9e78a78dd58e7!3m1!1s2@1:CIHM0ogKEICAgICigLOyyAE%7C%7C?hl=en-US","profileUrl":"https://www.google.com/maps/contrib/107574570313064337737/reviews?hl=en-US","ownerAnswer":null,"ownerTimestamp":null,"reviewTimestamp":"2020-10-17T16:03:37.000Z","timeAgo":"5 years ago","isLocalGuide":false,"createdAt":"2026-04-25T00:36:06.387Z","updatedAt":"2026-04-25T00:36:06.387Z","lawyerId":"13a3ef0e-4545-4be8-bbfb-b6e6c514ecb9","response":null}],"intelligence":null}}